Robert Shuck, SFP, FMP

California

408-***-****

ac69w3@r.postjobfree.com

Professional Summary

Meticulous business professional, excellent at juggling multiple tasks and working under pressure.

Work History

Vice President Retail Operations, Hope Services (Aug 2016-Present)

Manage the daily retail operations of existing sites and adding four new stores a year. P&L responsibilities and Strategic planning of retail expansion project of over eleven million dollars.

Manage the Facilities function for twenty-four locations that range from office to industrial sites, space planning, preventative maintenance, budget and capital improvements.

Manage the daily recycling, transportation division collecting over twelve million pounds of donations a year. Fleet of eighteen trucks.

Built three new retail locations over 18,000 sq ft. Layout planning logistics of new store opening to include, Process, Marketing, P&L and Operations.

Proven team leader and mentor to all employees, to include coaching, development, and career path identification.

Increased revenue by process engineering in one year by 35% totaling 3 million dollars.

Senior Director of Contracts and Facilities, Goodwill of Silicon Valley (July 2009- Aug 2016)

Managed the Facilities functions for a 250k sq. ft. distribution facility and 20 satellite retail locations. Portfolio of $80 million in assets and 500,000 sq. ft.

Project execution of four new stores, two build to suit and seven remodel stores totaling over seven million in capital improvements.

Managed tall building maintenance to include, HVAC (package units), cafeteria equipment, space planning and other facility functions.

Managed custodial, security, landscaping services, and cafeteria for multiple sites.

Responsible for capital investment of $4 million annually, and an annual operating budget of $2.4 million.

Managed five standalone business units: car detailing, car sales, B2B contracts, mattress recycling, and secure document destruction.

Responsible for exemplary customer service and client management.

Successfully negotiated six manufacturing contracts resulting in increased revenue of $1.5 million annually.

Responsible for the daily operations and revenue tracking to include five separate business entities: transportation, recycling, e-waste, administration, and salvage.

Managed 127 employees to include: evaluations, reviews, hiring, discipline, training and scheduling.

Recycling program management with sales of material, and overall tracking resulting in $600,000 annual revenue.

Conducted coaching for homeless veterans reentering the work force, monthly reviews, hiring, and reporting to conform with Government grant compliance

Managed general and sub-contractors to include: identification, selection and performance management.

Division of Forestry, State of California (2003-2009)

Responsible for all payroll issues for 150 employees.

Equipment procurement.

Inventory control, cycle count and reconciliation.

Employee scheduling for 250 employees.

OSHA Safety procedures.

Logistics Manager, Sony Electronics (2001-2003)

Managed a $12 million warehouse budget, including transportation costs for six different product lines.

Conducted an annual average of 35 on-site audits, with 0% tolerance discrepancies.

Conducted process audits to ensure Kiazan and Six Sigma compliance.

Resolved inventory and billing errors of $1.5 million

Managed 24 warehouses throughout the U.S. and Mexico.

Military Service

Honorable Discharge (1986-1989)

Education

Capella University BA Business Administration

Six Sigma Training - Green Belt

Brio Fast Track Management Training

Frontline Leadership TQM

Team Building South Bay Circuits

Excellence Cultures certified facilitator

Certifications

International Facility Management Association (IFMA)

Facility Management Professional (FMP) certification

Sustainability Facility Professional (SFP) designation

Skills

Budgeting and finance

Strategic planning

Project management and implementation

Process improvement and implementation

Staff development

Team leadership

Technical

SAP

Microsoft Office (Excel, Word, Power point, Outlook)

ADP, Ceridian (employee management)

Great Plains, Expandable, (WMS systems)

Delta (energy management)

Google Documents

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