HEATHER SUMMERS

**** **** ******* ******

Buford, Georgia 30518

(770) 899 – 2961

ac69vk@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/heather-summers-4354a514 PROFESSIONAL EXPERIENCE

Rohrer Corporation, Buford, GA Sep 2009 – Aug 2018 Human Resources Generalist & Office Manager

Worked effectively and successfully with the plant supervisors and management to recruit and fill job openings for the plant by working with staffing agencies or independently.

Processed new hire documents, including E Verify and pre placement testing.

Met with employees to discuss the company’s benefits and insurance and facility benefit and insurance enrollment with employees.

Point of contact for various employee questions and employee relations such as benefits, insurance, disability leave, and other topics that the employees have questions or concerns about.

Worked with the corporate Human Resources staff and various insurance agencies to resolve and all employee benefit and insurance issues.

Investigated any work related issues notified by employees.

Processed and completed separation paperwork for terminated employees.

Counselled and advised management and supervisors about various Human Resource issues like employee performance or disciplinary actions.

Coordinated plant wellness activities like annual flu shot clinics and annual audio testing.

Managed and ordered office, kitchen and other supplies for the plant as needed.

Worked closely with local vendors for the plant like the vending machine company, the cleaning company, the landscaping company and the safety material supplier.

Processed and coded all invoices for the plant and transmitted to accounts payables.

Maintained ISO documents for the plant.

Met with various vendors to negotiate best pricing on products and services for the plant.

Performed many other duties and functions for the facility as needed. Essendant (Formally United Stationers Supply Company), Suwanee, GA Nov 2005 – Aug 2009 Human Resources Coordinator

Processed weekly payroll for over 150 non-exempt warehouse, customer service and office employees.

Reviewed time clock entries for accuracy for over 150 employees, daily.

Managed and tracked the employees’ disability leave time like FMLA and short term disability.

Worked effectively with supervisors and managers to resolve staffing needs.

Recruited, screened, and interviewed candidates for various open positions of the facility.

Posted open job postings on the company’s website, Monster, and Career Builder.

Tracked applicants for compliance with EEOC.

Attended and represented the company at many job fairs to recruit for the company.

Represented the company in over 20 Georgia Unemployment claim hearings.

Performed many other duties and functions for the company as needed. Accomplishments:

Elected as the South Region payroll expert.

Selected to be the acting Human Resources Generalist for 6 months.

Traveled to other company locations in many different states to train new Human Resources Generalists and Human Resources Coordinators.

Launched an Employee Recognition program that rewarded employees immediately for superior work performance by giving them specialized tokens to use in the vending machines at the plant. Simon Property Group, Inc./Mall of Georgia, Buford, GA Oct 2001 – May 2005 Marketing Administrator

Responsible for the daily reconciliation of Simon Gift Cards.

Provided administrative support to the Director of Mall Marketing.

Processed all invoices and income for the Marketing department.

Approved, coordinated, and facilitated events that were held inside the Mall of Georgia or outside the Mall of Georgia at the property’s pavilion.

Discussed marketing, sales and event opportunities with retail stores in the Mall of Georgia.

Entered all monthly sales of the retail stores for Simon Property Group.

Published and distributed weekly event detail documents to all mall management staff, mall maintenance, and mall security.

Created monthly newsletters, which were issued to all retail stores and mall staff.

Maintained, created and ordered in-mall signage and brochures for all mall visitors and shoppers.

Guided tours of the Mall of Georgia to tour groups and other businesses.

Represented the Mall of Georgia at Gwinnett Chamber of Commerce meetings and events.

Worked with the Make-A-Wish Foundation of Atlanta to create shopping sprees for Make-A- Wish Foundation Wish Recipients.

Managed and uploaded graphics and content to the Mall of Georgia’s website.

Booked bands and performances for the Mall of Georgia’s outdoor entertainment pavilion.

Facilitated mall events and appearances for the mall with endorsers like the Atlanta Falcons, Atlanta Braves, and American Idol.

Worked closely with the mall’s production company, RCS Productions, for concerts and events held at the mall.

Organized and maintained the VIP and Green Rooms for the entertainers at the mall. Accomplishments:

Initiated and created an advertising program for the mall, which resulted in increased revenue of $10k/month for Simon Property Group.

Created store front displays in partnership with other retail stores like Dillard’s and JCPenney, which resulted in extra advertising and increased sales for the retail stores.

Traveled to other malls that were owned by Simon Property Group to train other marketing employees. EDUCATION

Georgia State University, Atlanta, GA Sep 1997 – Aug 2000 Bachelors of Business Administration ~ 3.80 GPA

Dean’s List

ACTIVE MEMBER OF SHRM

PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST

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