Machine Operator Customer Service

PROFESSIONAL QUALIFICATIONS

•Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

•Greeting client, answer telephones, direct calls, and take messages.

•Customer service, speak to employees, and other individuals to answer questions, disseminate or explain information; Take orders and address complaints.

•Maintain and update filing, inventory, mailing, and database systems.

•Open, sort, and route incoming mail, answer correspondence and prepare outgoing mail.

•Compute, record, proofread data and other information, such as records or reports.

•Complete work schedules, manage calendars, and arrange appointments.

•Inventory, order materials, supplies and services.

•Collect, count and disburse money, basic bookkeeping and banking transactions.

•Train other staff members to perform work activities such as, using computer applications.

•Perform bookkeeping work or keeping other records concerning, costs of goods or services or the shipment of goods.

•Consult sources such as rate books, manuals, or insurance company representatives to determine specific charges or information such as rules, regulations, or government tax.

•Update manuals, rates, rules and regulations when need to be amended.

PERSONAL SKILLS

•Bilingual (English and Spanish)

•Computer Literacy: Microsoft (Word, Excel, PowerPoint, Publisher, Outlook), M.E.S. - SAP and Automated Inspection System

•Good Manufacturing Practices and Standard Operating Procedures Scanners Proficiency

•Attention to Detail

•Teamwork and Independently-work Skills

•Multitask

. Gauges

WORK EXPERIENCE

Schott Pharmaceutical, Lebanon, PA Assessing Quality 10/2014- Present

Walmart, Lebanon, PA Associate Sales 11/2013-10/2014

General Mills, Palmyra, PA Packing/ Machine Operator/ Line Leader 07/2012-10/2013

Serratelli Hat Company, Newark, NJ Team Leader/ Quality Control/ Labeling 10/2010-07/2012

EDUCATION

University of East, Puerto Rico Medical Billing/Coding Associate Degree

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