Customer Service Manager
Resume:
Wendy L. McBrien
Quakertown, PA 18951
***********@*****.***
Objective: To use my past employment experiences and education to learn and develop the best approach to any new employment opportunity in the Accounting field. In my position at Nyce Printing I took on most of the responsibilities of the CFO when he left the company.
Education: Lansdale School of Business
Lansdale, PA
Associates Degree Accounting
Received Dean’s List. Graduated with a 3.86 GPA Magna Cum Lauda
Computer Skills:
Excel, Word, QuickBooks, PowerPoint, Access, Microsoft Office, MAS Sage 100 and various other programs.
Employment History:
Accounts Payable Specialist
November 2017 – Present
Pypes Exhaust/Max Performance
Clemens Road, Hatfield, PA 18944
Enter all Payables into MAS Sage 100 system
Print and mail checks
Enter Receivables when needed
Various other duties as needed
Assistant Teacher
September 2015 – January 2017
Just Children
Route 313, Souderton, PA 18964
Worked in a variety of classrooms with different ages of children. I could go into any age of children and fit in with the teachers and children.
I helped the kindergarten children with their homework.
Worked in the infant room and was the person that could get a couple of the babies to take their bottles for the first time.
I could make the mothers feel comfortable leaving their infants to go to work.
Assistant Manager
July 2013 – August 2015
Dunkin Donuts
Route 313, Perkasie, PA 18944
Worked in the front end at the cash register, making coffee, making the sandwiches, also worked third shift making the donuts, bagels, muffins, and other items we sold.
I helped the manager with all aspects of the business that she could finally feel comfortable taking vacation after she hired me.
Ordered the supplies, checked the deliveries to make sure we received everything correctly.
Organized the supplies to make sure things were easily accessible.
Waitress, Cook
February 2013 – May 2015
Perkasie Owl’s Club
Perkasie, PA
Short order cook and waitressed
Customer Service, Office Help
October 2001- December 2003
Goods Furniture
Rte. 309, Hatfield, PA 19440
Worked in the customer service area, taking payments, answering phones, scheduling deliveries, helping the sales staff with problems and finding pieces to fill their orders.
Entered customer’s information into the computer to see if they were eligible to receive financing.
Worked with the sales people by checking to see if the items their customers ordered were available for shipment. If they didn’t have all the pieces ordered I would check with other orders and see if we could borrow it from another order to fill theirs. I saved a lot of sales for the company.
Office Administrator/Accounting
October 1994 - July 2001
Nyce Printing, Inc.
Rte. 63, Vernfield, PA
Answered phones
Spoke with customers regarding their orders
Worked with the owner of the company in all facets of the Accounting department
Petty cash
Account receivable
Accounts payable
Invoicing
Printed checks
Credit applications
Month end journal entries and reports
End of year reports and 1099.
Process Engineering Asst./Quality Control Secretary
April 1987- September 1994
Pennfield Precision, Inc.
Keystone Drive, Sellersville, PA
Entered data into the computer for the Engineers for Process Engineering Sheets
Entered Programs
Control sheets for jobs running in the shop, made updates to control sheets and blueprints
Took care of all updates to the Quality Control Documents and Books
Made sure all jobs had the correct MIL, ANSI and ASTM spec sheets to go with the job
Filing and typing as needed.
Supervisor
1981-1994
Pennsylvania Data Entry
Souderton, PA
Trained new employees
Entered information into the computer
Transmitted information for customers
Wrote programs for new jobs using an IBM card punch machine
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