Customer Service Office Assistant
Resume:
Marie Coleman
Orange, MA *****
**************@*****.***
Highlights of Qualifications
Highly motivated individual with excellent interpersonal and communication skills who can work well independently or as part of a team. I am highly organized and dependable with a reputation for accuracy and excellent in all areas of general office experience. I have experience with General Accounting.
SKILLS
Excellent interpersonal and communication skills
1+ years of Accounting Experience
Working knowledge of Microsoft Office (Word, Excel, Power Point, Outlook)
Excellent management skills
Ability to multi-task efficiently and prioritize work
EDUCATION
Mount Wachusett Community College, Gardner, MA
Associate Degree: Executive Office Administration and Paralegal Certificate
Certificate: Paralegal
Related coursework: Introduction to Law, Litigation, Business Law I and II, Computer Technologies, Small Business Management, Principle of Accounting I and II, Marketing, Mass and the Federal System, Microcomputer, Introduction to Real Estate, Family Law, Business Communication.
EMPLOYMENT
Life Path
Private Care Personal Care Assistant, Orange, MA (2015)
Assisted client with disabilities in daily living activities, including meal prep, cleaning, shopping, doctor appointments and all related paperwork
Marketing Learning Project/Yes BizCenter, Orange, MA (2010)
Prepared information for handling out flyers and management of putting together two recycling events, one in Orange and the other in Greenfield.
General office assistant, Greenfield Community College, Greenfield, MA (Summer and Fall term 2008 Work study position
Helped with proofreading Financial Aid award amounts on Excel spreadsheets, filing student’s applications, putting together mailings for students who are new to the college, and copying and shredding. The computer software was banner and helped with customer service of students. Worked in the Bursars office where students were paying bills. General accounting.
Relevant Job Experience
Office Assistant
GE Financial Services (thru Kelly Services), Greenfield, MA 2000
Promoted from General Office position to data entry position with substantial pay increase of 25% after eight months, due to excellent performance on the job.
Opened, sorted, stamped and filed medical benefit claims
Performed data entry of medical benefit claims using special computer format
General accounting
Clerical/Office Staff
Franklin Medical Center (thru Kelly Services), Greenfield, MA 2000
Copying medical records, invoicing, filing and administration of medical records.
Volunteer
Life Path
Surrogate for Personal Care Assistant, Orange, MA 2015-Present
Supervise Personal Care Assistant and looking over e-timesheets, meet with client and Lifepath to make sure everything is going good for the client, manage meetings and travel arrangement for doctor appointments and general accounting.
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