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Customer Service Office Assistant

Location:
Greenfield, MA
Posted:
October 02, 2018

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Resume:

Marie Coleman

Orange, MA *****

978-***-****

978-***-****

ac69e4@r.postjobfree.com

Highlights of Qualifications

Highly motivated individual with excellent interpersonal and communication skills who can work well independently or as part of a team. I am highly organized and dependable with a reputation for accuracy and excellent in all areas of general office experience. I have experience with General Accounting.

SKILLS

Excellent interpersonal and communication skills

1+ years of Accounting Experience

Working knowledge of Microsoft Office (Word, Excel, Power Point, Outlook)

Excellent management skills

Ability to multi-task efficiently and prioritize work

EDUCATION

Mount Wachusett Community College, Gardner, MA

Associate Degree: Executive Office Administration and Paralegal Certificate

Certificate: Paralegal

Related coursework: Introduction to Law, Litigation, Business Law I and II, Computer Technologies, Small Business Management, Principle of Accounting I and II, Marketing, Mass and the Federal System, Microcomputer, Introduction to Real Estate, Family Law, Business Communication.

EMPLOYMENT

Life Path

Private Care Personal Care Assistant, Orange, MA (2015)

Assisted client with disabilities in daily living activities, including meal prep, cleaning, shopping, doctor appointments and all related paperwork

Marketing Learning Project/Yes BizCenter, Orange, MA (2010)

Prepared information for handling out flyers and management of putting together two recycling events, one in Orange and the other in Greenfield.

General office assistant, Greenfield Community College, Greenfield, MA (Summer and Fall term 2008 Work study position

Helped with proofreading Financial Aid award amounts on Excel spreadsheets, filing student’s applications, putting together mailings for students who are new to the college, and copying and shredding. The computer software was banner and helped with customer service of students. Worked in the Bursars office where students were paying bills. General accounting.

Relevant Job Experience

Office Assistant

GE Financial Services (thru Kelly Services), Greenfield, MA 2000

Promoted from General Office position to data entry position with substantial pay increase of 25% after eight months, due to excellent performance on the job.

Opened, sorted, stamped and filed medical benefit claims

Performed data entry of medical benefit claims using special computer format

General accounting

Clerical/Office Staff

Franklin Medical Center (thru Kelly Services), Greenfield, MA 2000

Copying medical records, invoicing, filing and administration of medical records.

Volunteer

Life Path

Surrogate for Personal Care Assistant, Orange, MA 2015-Present

Supervise Personal Care Assistant and looking over e-timesheets, meet with client and Lifepath to make sure everything is going good for the client, manage meetings and travel arrangement for doctor appointments and general accounting.



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