William Lowe CPIM

** ******** ****.● North York ● Ontario ● M3A 1W5 ● (C) 647-***-**** ● (EM) ac69cd@r.postjobfree.com

Career Summary – Specializing in Supply Chain / Logistics / Operations / Customer Service

I am a diverse, ambitious, goal oriented, hands on individual who has established a distinguished career in the field of Manufacturing Operations and Supply Chain Management. I have maintained progressive, cross functional positions in each of these areas acquiring practical real world expertise.

I am a proponent of providing all personnel the opportunity to act as owners and empowering them to make educated, data driven decisions. I live by the ideals of passion, teamwork, perseverance, pride and the invincible determination to win.

My philosophy is that the continuous improvement process should involve the entire facility, working together to facilitate and drive improvement through process disciplines, process improvement teams (employee involvement), benchmarking and best practice sharing.

Areas Of Expertise Include:

Freight contract negotiation

International SCM-Sea-Air-Domestic-Trans border-Rail

CBP, CBSA, FDA, CFIA Regulation and problem resolution

DC design / set-up & WMS

KPIs developed- implemented

Project Management

Production & Inventory Control

Lean Manufacturing - Kaizen

Team building / Six Sigma / 5s

Purchasing Production & MRO

Managing / supervising interdisciplinary departments

Quality Assurance / APQP

Collaborative Forecasting

Root Cause Analyses

Business Systems Analyses

Capacity Management

ISO9000/ QS9000/TS16949

GMPs/HACCP/GFI/BRC

Kan Ban Implementation

E-Commerce SCM

Unionized environments

Health & Safety

Conflict Management

ERP-MRP-CRP-DRP

Software Implementation

Materials Management

EMPLOYMENT HISTORY

ProtoPlast Inc. – Cobourg Ont November 2017 – September 2018

Supply Chain Manager

Manage forecast and inventory

Direct reports: Customer service, Warehouse, Scheduling, Inventory planner and material handlers.

Purchasing raw materials, custom components, and business systems.

Responsible for RFQ and RFP, supplier certification, SNCRs.

Accountable for Inventory investment, and customer service.

Responsible for; KPI (s) - premium freight, Inventory turns, supplier score cards, cycle count accuracy.

Restructured material handling department and associated processes.

Key member of the ITAF certification team

Protoplast is a tier 2 & 3 injection molding facility

Fuzion Flooring, Mississauga Ont. January 2017 – November 2017

Operations Manager

Implementing SAP business one business management software and Produmex WMS

Developed processes to stream line order processing efforts for customer service department

Restructured warehouse operations to increase efficiencies resulting in increased customer service levels

Wrote SOPs for warehouse, customers service and purchasing functions

Developed KPIs and performance metrics for each functional department to monitor and enhance GMPS

Responsible for facility maintenance and 3PL contracts, RFPs negotiations, Health & Safety and security.

Manage satellite warehouse operations in Eastern and Western Canada

Responsible for Information Technology, identifying and maintaining staff requirements

Accountable for eight million operating budget including an average inventory level of six million dollars

Responsible for claims management: Processing and authorizing credits

Responsible for Purchasing MRO products and services as well as several product lines

Reporting to the president, all departments, except sales reports into the Operations Manager

Wildly Delicious, North York, Ont. February 2006 – March 2016

Logistics Manager

Managed / Mentored /Supervised Logistics team, conducted quarterly performance evaluations

Managed 3PL service providers, co-packers, and carriers. Designed and implemented KPIs to monitor performance

Implemented and managed RFP/RFQ process, vendor selection and contract negotiations

Successfully managed domestic and international shipping, receiving, imports, exports and customs clearance

Responsible for Canadian and US customs HTS classifications, compliance and problem resolution

Responsible for monitoring regulatory changes and guide lines pertaining to FDA, CFIA, CBP, CBSA

Reduced global supply chain costs by 40 %, through effective contract negotiations

Managed and controlled, finished goods, raw ingredients and packaging inventories

Customer service champion, created standardized processes to increase front end efficiencies

Increased on time performance, from 60 % to an average of 98 % through lead-time reduction programs

Created cycle counting program, reducing inventory errors by 80%

Implemented Kan Ban systems reducing production & packaging inventory carrying costs by 70 %

Assisted with BRC Certification, developed SOPs to support; BRC, HACCP and GMP programs, Internal auditor

Created system specifications for the in house WMS and supporting RF requirements

Health & Safety Officer – Developed & Implemented JHSC programs, Implemented Bill 160 & 168.programs

Cott Beverages, Mississauga, Ont. April 1999 – February 2006

Project Manager, Business Systems Analyst

Implemented BPCS & WH management/RF software

Performed gap analyses and process re-engineering

Standardized systems and processes across NA

Exercised conflict management and risk mitigation

Ensured effective deployment of project resources

Developed data and process models across 14 plants

Lear Corporation. Mississauga, Ont. December 1997 – April 1999

Materials/ Customer Service Manager

Reduced raw material inventory by $300,000 annually

Implemented J.I.T. and KAIZAN programs

Increased inventory turns from 1 to 3 weekly

Developed KPIs for customer service department

Effectively managed multiple warehouse locations

Six Sigma champion and key member of APQP team

PROFESSIONAL ASSOCIATIONS

Canadian Association of Production and Inventory Control. - CAPICS/APICS

The Logistics Institute of Canada

Purchasing Management Association of Canada. – PMAC

Ontario Underwater Council

SOFTWARE EXPERIENCE

BPCS, CMS, SAP, Cognos, Hyperion Essbase, MS Word, Excel, Project, Power Point, Manugistics, Produmex WMS

EDUCATION AND PROFESSIONAL TRAINING

Certified Production Inventory Management ( CPIM ) - American Production Inventory Control Society

Diploma: Production Operations Management – Centennial College

Diploma: Human Resource Management - Centennial College

Diploma: O.S.S.G.D – Birchmount Park C.I.

Six Sigma Green Belt – Cott Beverages

Safety Health & The Law – I.A.P.A.

W.H.M.I.S

Certified in First Aid / C.P.R / A.E.D

BRC (British Retail Consortium) programs

Certified Rescue Diver – PADI

INDUSTRY EXPERIENCE

AUTOMOTIVE – Heavy metal stamping, Injection molding, welding and fabrication, tier 1, 2, and 3.

MOTOR CONTROL SYSTEMS – Metal stamping, welding, fabrication and electronic assembly, custom job shop.

HEAT EXCHANGER & PUMP MANUFACTURING – Hot & Cold rolled pipe fabrication & assembly, custom job shop.

ROLLING MILL MANUFACTURING – Copper and Brass coil production.

FOOD & BEVERAGE MANUFACTURING – Private label and house brands, made for stock repetitive manufacturing.

FLOORING DISTRIBUTION – Laminate, Engineered Harwood, Vinyl Tiling, Ceramic Tiles

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