Data Entry Customer Service

BIJAL RATHOD

Email: ac69a9@r.postjobfree.com

Cell: 609-***-****

SUMMARY

An efficient and effective worker with more than 3 years of experience building teams of operations, handling calls, back office and staffing professionals seeking full time or part-time entry or mid-level position with any growing organization.

QUALIFICATION HIGHLIGHTS

•Multi-skill and multi-level experience ranging from operations, back office and staffing.

•Provided excellent customer service to all callers and maintain adequate call times for staffing.

•Handle inbound and outbound calls from external and internal clients

•Develop business relationships as necessary directly contributing to top line revenue.

•Interact with decision-makers to review and streamline existing processes to increase efficiency and effectiveness of teams thereby increase profit margins.

•Worked as Back Office employee in administrative and support roles.

•High output Data Entry Consultant for record management and client support.

•As a Staffing Consultant interfaced with potential candidates and clients to negotiate and close employment contracts.

•Planned, coordinated and conducted industry specific job fairs.

PROFESSIONAL EXPERIENCE

HomeGoods (TJ Maxx)

Parsippany, NJ

Front Desk/ Back Office Employee, 2016 – 2017

Job Duties:

•Involved in Customer Relationship Management for building rapport with customers.

•Receive inventory and supplies that are delivered to the store.

•Handling, sorting, ordering and arranging the products and supplies in their individual department.

•Supporting the administrative staff.

•Supporting the sales staff in handling and shipping of the products.

•Monitoring all office equipment in the store and taking relevant action to rectify technical defects or malfunction.

•Weekly reporting to supervisor.

Iron Mountain Inc.

Edison, NJ

Data Entry Consultant, 2015 – 2016

Job Duties:

•Record Management for various service organizations.

•Compare data with source documents, or re-enter data in verification format to detect errors.

•Compile, sort and verify the accuracy of documents before it is entered.

•Locate and correct data entry errors, or report them to supervisors.

•Read source documents such as canceled checks, sales report, or bills, and

enter data in specific fields or onto tapes or disks for subsequent entry, using

keyboards or scanners.

•Maintain logs of activities and work completed.

•Load machines with required input or output media such as paper, cards, disks, tape.

•Resolve garbled or indecipherable messages, using cryptographic procedures and equipment.

Compusoft International

Edison, NJ

Staffing Consultant, 2012 – 2014

Job Duties:

•Organized sales and recruiting processes for various nationwide locations.

•Clear and professional communication skills and pleasant phone demeanor.

•Conducted recruiting presentations and designed employment packages to attract top talent.

•Streamlined tracking, posting and metrics report generation for recruiting and sales team goal meeting.

•Conducted meetings with the consultants to find their real skills and proficiency in their environment to identify the right candidate for the job profile.

•Implemented interviewing and hiring processes that complied with company's Affirmative Action Plan.

•Contracted training consultant to get recruits certified, improve interpersonal skills, and increase compliance with regulations.

Macrotech Consulting Inc.

Iselin, NJ

Recruiting Consultant, 2011 – 2012

Job Duties:

•Responsible for recruitment and staffing of all departments including product development, instructional design and data center.

•Improved company recruiting processes, resulting in the hiring of increased number of professionals.

•Managed and administered recruiting budget, enabling expedited fulfillment of open positions.

EDUCATION

BSc in Computer Science - 2005: University of Mumbai, India.

COMPUTER SKILLS

Microsoft Office, Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Programming in .Net, Java, SQL, C++, C#, Visual Basic and researching Internet job portals.

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