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Customer Service Sales

Location:
Whittier, CA
Posted:
October 04, 2018

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Resume:

NANCY PINEDA

562-***-****

ac698t@r.postjobfree.com

https://www.linkedin.com/in/nancy-pineda-1a581516b/

“Passionate professional looking to join a innovative organization that is looking to make a positive impact in the industry. I have over 7 years of related working experience in the nutraceutical industry, including contract manufacturing, formulations, product development, research, people management, vendor management experience and a high level of quality standards that I constantly aim to achieve”.

EXPERIENCE

FORMULATOR/RESEARCH & DEVELOPMENT MANAGER (2016 – 2018)

JARROW INDUSTRIES CONTRACT MANUFACTURER - SANTA FE SPRINGS, CA

•Drive product development, sales and customer service process

•Main point of contact for product creation, quotation, formulation, label and packaging development stages

•Formulation specialties: Tablets, capsules, chewable, powders and coating systems

•Regulatory and international affairs

•Overseeing research & development team which included people management, training & succession planning to ensure R&D pilot batches and production scale are completed

•Directed sourcing of new raw materials and packaging. Negotiated pricing and evaluated company sales

•Represented R&D Department by working collaborative with purchasing, quality control, manufacturing, packaging and laboratory departments

•Managing the process improvement for manufacturing including methods for cost-reduction, quality improvement and efficiency

•Coordinating the manufacturing launch of new & revised products training

•Staying current with new industry processes, manufacturing technology, regulations & policies

RESEARCH & DEVELOPMENT ASSOCIATE (2013 – 2016)

JARROW FORMULAS – LOS ANGELES, CA

•Lead product development process in conjunction with marketing, sales and regulatory departments, from concept to commercialization

•Upkeep of documentation associated with manufacturing and vendor qualifications.

•Coordinated and monitored development of finished product stability program.

•Conduct technical Vendor and Contract Manufacturer qualification, including reviewing documentation,reporting results, communicating with vendors (building relationships and negotiating).

•Development and Substantiation of claims for labels

•Main liaison with sister companies Jarrow Formulas and their main contract manufacturer Jarrow Industries.

QUALITY & CONTROL CHEMIST (2011 – 2013)

RBC LIFE SCIENCES – IRVING, TX

•Development of heavy metal and mineral qualification procedures.

•Operation and maintenance SOP

•Instrument calibration performed.

•Preventative maintenance: Trouble shooting, repair and analytical method validation

•Preventative maintenance for stability chamber; accelerated and real-time temperature.

•Regulation and testing of deionized water system.

•Microbiological, chemical testing on stability products, final products and raw materials.

•Environmental temperature recording of analytical lab and stability chambers.

•Assign specifications for supplement products and medical devices; perform in-house testing.

QUALITY CONTROL SUPERVISOR (2011 – 2013)

NHK LABORATORIES – SANTA FE SPRINGS, CA

•Development of vitamin, botanical quantification and identification procedures by HPTLC, HPLC and AA

•Managing a team of Technicians

•Outside Testing on raw materials and final products

•Laboratory budget keeping: Responsible for purchasing laboratory supplies and reporting further purchasing of quantification instruments. (i.e. HPLC instrument etc.)

QUALITY CONTROL CHEMIST (2010- 2011)

PARAGON LABORATORIES -TORRANCE CA- 2010-11

•Instrumentation; operation, preventative maintenance, trouble shooting and calibration of: HPLC, Dissolution apparatus, PH meter, Conductivity Probe, Atomic Absorption (Heavy metal and mineral), FTIR, UV-Vis, NIR.

•Method Development and developing a library system of: HPTLC Analysis and -Micro-scopic Identification of botanicals.

•Chemical/Microbiological Analysis

EDUCATION

2005 – 2009

BACHELOR OF ARTS – MAJORED IN CHEMISTRY- MINORED IN SPANISH

WHITTIER COLLEGE (WHITTIER, CA)

SKILLS

•Bilingual in Spanish & English

•Experience with ERP systems

•Strong interpersonal & communication skills

•Excellent trouble shooting & problem-solving skills

•Trained on cGMP,GMP and FDA regulations

•Familiar with Writing; BOMs, MMRs, SOPs, Protocols, and Certificate of Analysis

REFERENCES AVAILABLE UPON REQUEST



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