Michael L. Kampschroeder
Quality Engineer / Specialist
In my career, covering test technician through test engineer and corporate process auditor, I have served in all aspects of product development, validation, manufacturing and quality. I have led test teams, production teams and performed corporate level quality and process audits, with an audience of upper and mid-level managers.
Experienced in Lean Manufacturing, 6S (incl Safety), Root Cause Analysis, 5-Why, 8D
Strong background in various types of product test theory and execution
Excellent team building and leadership skills
Excellent verbal and written communication skills, interacts well at all levels
Highly organized and objective oriented, requires minimal supervision
Well versed in Microsoft Office – Word, Excel, Project, Outlook, Power Point, etc.
July 2017 – January 2018 (project completed) Coin Acceptors, Inc., St. Louis, MO
Developed test documentation and data collection methods for use in validating initial samples of next generation automated merchandising equipment as produced.
Documented and categorized defects according to criticality
Presented data to middle and upper management for daily review
Quantified risk in terms of customer satisfaction and service and warranty costs.
Tracked defects through CAPA process, 5-Why & 8D Root Cause Analysis
Corporate Process Auditor
August 2014 – July 2017 (position eliminated) Royal Remanufacturing St. Louis, MO
As roving corporate auditor, performed process and quality audits on remanufactured vending equipment and glass door coolers, for four remote facilities (WV, TN, MO, AZ)
Compiled and presented findings to mid-upper management covering training, tools, protective equipment, documented work instructions and quality inspections.
Documented and tracked non-conformances through CAPA process.
August 2011 – August 2014 (down-sized) Coin Acceptors, Inc. St. Louis, MO
Performed design, process and outgoing quality audits on electro-mechanical currency validation systems.
Defined sampling plans (AQL, etc.), created test procedures and data collection forms
Documented defects in Pareto chart format, performed D/PFMECA and RCA where applicable
Teamed with engineering and manufacturing staff to implement design / process enhancements and track results / outcomes. Reduced original defect rate by two orders of magnitude.
Contract Test and Quality Engineer
July 2010 – August 2011 (contract completed) Coin Acceptors, Inc. St. Louis, MO
Created and executed component, design development / qualification, and field test plans.
Recorded and compiled test data, reporting to design engineering and management.
Teamed with engineering and sales / service staff to implement and track design / process changes and their outcomes.
Generated product reliability predictions, “mission success” probability and warranty cost estimates based on demonstrated data and reliability growth curves.
Miscellaneous (Between engineering jobs)
December 2008 – July 2010 Various St. Louis, MO
Worked for U.S. Census Bureau as a census taker
Worked at Debonair Banquet Hall as a chef’s assistant
Planned and conducted BBQ fund raisers for parish athletic association and other functions.
Performed BBQ catering services by referral
Senior Product Test Specialist
October ’85 – December ’08 (down-sized) Coin Acceptors, Inc. St. Louis, MO
Developed, scheduled and executed test suites for new product lines, incremental models, product enhancements and cost reductions, from design through manufacture.
oCreated qualification test plans from product specification and sales requirements
Hardware – Performance, environmental, noise susceptibility, emissions, etc.
Software – Functional, load testing, regression testing
Mechanical – Functional, reliability, wear / life
Communications - Serial & parallel industry standards
oPrioritized and scheduled testing based on risk, criticality and time restrictions
oCreated test procedures for all scheduled tests
oTasked and supervised staff of test engineers, technicians and test operators
oCompiled and summarized data for reports to department and project managers / VP’s
oDFMECA – Criticality / frequency, corrective action, integration, data filtering, quantification of reliability growth
oServed as liaison between test engineering staff and middle / upper management
Associates Degree, Digital Electronics, Linn Technical College, Linn, MO
Reliability Engineering, ASQC, Tampa, FL
Reliability Testing Institute, University of Arizona, Tucson, AZ
Reliability Management Institute, University of Arizona, Tucson, AZ
Int’l Applied Reliability Symposium, Reliasoft / RAC, San Diego, CA
Crosby on Quality (in-house), Coin Acceptors, Inc.
Team Building (in-house), Coin Acceptors, Inc.
Competition / fund raiser BBQ, baseball, golf
References available by request.