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Sales Customer Service

Fontana, CA
October 04, 2018

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Mario Domingo

***** ********** **.• Fontana, CA • 92336

CELL 909-***-**** • E-MAIL PROFILE

Ambitious and energetic individual with a keen interest in learning, and building skills to be successful as a marketing/sales associate.


• Ability to network, grow and sustain respectful, positive relationships with Vendors, Key Influencers, and Industry Leaders because of extensive customer service skills

• Ability to articulate and respond to a timely, clear, and concise manner

• Proficiency in computer and analytic skills

• Experience creating client presentations using Microsoft Office programs and use of client databases.

• Experience in strong interpersonal, presentation, and persuasion skills

• Developed critical-thinking skills from job experience and challenging coursework.

• Emphatic and active listener and persuasive speaker

• Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times.

• Quick-learner with an ability to adapt and thrive in new environments and situations. EDUCATION

University of California Riverside

September 2015-2018

• Bachelor of Arts in Music Composition

• Minor in Business Marketing

• Jazz Combo – Lead Guitarist

Citrus Community College

August 2012- June 2015


Guitar Center- Associate Sales


June 2017– Present

• Established and maintained business relationships with key customers

• Leveraged appraisal and buy back opportunities by repositioning a new sale in return

• Act as primary point of contact for customer consults, and sales opportunities

• Accountable for business processes and administrative requirements to support customers

• Consistent track record of meeting and exceeding sales goals

• Participate in collaborative team strategy sessions and worked on targeted customer promotion and sales

• Identifying trends and/or systematic issues within the industry to provide solutions for increased sales opportunities

• Coordinate the flow of information to keep the process moving to meet strategic objectives.

• Ensured accurate data entry of all sales transactions in our systems Creative Brain Learning and Musicstar- Music Teacher April 2017– June 2017

• Facilitated classes in basic music theory, ukulele and guitar

• Created a yearlong development plan for learning the basic skills and tools needed to perform with string instruments

• Administer Tests and developed a feedback loop to ensure retention of concepts

• Conduct rehearsals for musical pieces performed by students at a recital

• Be a positive role model for young children and inspire a passion for music Levis- Fitting Room Stylist and Sales Associate

November 2013– January 2016

• Identified consumers’ needs and selling them on the right product (make this first)

• Provided honest and helpful opinions on the fit of clothing

• Created head to toe outfits that suit the customer’s personal style

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