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Sales Customer Service

Valley Village, CA
October 04, 2018

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**** ******* *********, **** *** ● Beverly Hills, CA 90210

H 310-***-**** ● C 818-***-**** ●


To identify and pursue professional sales opportunities where my proven business development, technical security integration training and strong client service skills will be applied to exceed company revenue and gross profit goals. A role as a Sr. Account Executive or Business Development Manager where I’m able to use my successful client development and relationship building skills resulting in capturing key accounts and increase market-share.

Technical Sales Professional in the Access Control, Electric Door Strike, Network / IP Video, Analog CCTV, A/V, Intercom, Fire Alarm and other Specialty Low Voltage Systems.

Excellent business development and customer rapport building skills with Commercial, Industrial, Government and other Vertical Market profile clients. Responsible for account development, systems design, proposal and closing.

Proven Los Angeles, Orange County, Inland Empire & Valley Market experience working with a variety of Commercial, Industrial and Vertical Market Customers.

Consistently exceed company assigned revenue & gross margin sales goals through cold calling techniques, strategic prospecting and creating long-term relationships with repeat business.

Demonstrated and proven experience with complex commercial / industrial security systems design, layout and professional proposal generation.



Business Development Manager (Individual Contributor & Sales Team Leader)

Responsible for Commercial Sales Development and Systems Estimating with a diverse profile of medium to large clients requiring a multitude of low voltage product offerings. Consistently sign on commercial & vertical market companies through professional business development, sales and marketing techniques along with Fortune 500 level communications, follow-up and customer service. Additional responsibilities include Sales Team Leadership for up to 6 Account Executives responsible for coaching, mentoring and overall systems training.

Consistent annual sales revenue of $1.5MM+ selling Computer Base Access Control, Electric Door Hardware Solutions, Networked / IP Video, NVR, VMS, Intrusion, Intercoms and other low voltage products/systems throughout the Greater Los Angeles & Orange County Areas. Consistently exceed company required revenue and gross margin targets.

Responsible for selling solutions/systems and maintenance contracts to Owners Direct, Electrical Contractors, General Contractors and Industry Consultants.

Developed and maintained strong long-term relationships with Commercial & Industrial Complexes, Building Owners, Government Agencies, Property Management Firms, Higher Education and Healthcare Clients.

Responsible for customer development, site walks, systems design, proposals, presentations and sales closing.

Obtain vast amounts of contracts through repeat business due to outstanding reputation and built relationships with a variety of clients throughout Southern California.

Responsible for training new Account Executives, Ride-A-Longs, Teaching Systems Design and Strategic Prospecting Techniques.


Financial Planner / Business Development

Prepares financial and business related analysis and research. Draft consolidated forecasts and budgets and analyzes trends in revenue, expense, capital expenditures and other related areas.

Develop financial review templates and meetings. Devise debt liquidation plans that include payoff priorities and timelines.

Explain to clients the details of financial assistance available to college and university students, such as loans, grants, and scholarships.

Implement financial planning recommendations. Determine clients' current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, and other information needed to develop a financial plan.

Monitor market trends. Make recommendations in areas such as areas as cash management, insurance coverage, and investment planning. Sell financial products.

Review clients' accounts and plans regularly to determine life changes that would affect financial strategy. Collect information from students to determine their eligibility for specific financial aid programs.

Convene with clients' other advisors, including attorneys, accountants, trust officers, and investment bankers, to fully understand clients' financial goals and circumstances.

Open accounts for clients and disburse funds according to financial goals.


PIKES PEAK COLLEGE – Colorado Springs, CO

Graduated w/ Bachelor’s Degree in Computer Science

References Available Upon Request

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