OBJECTIVE:

To attain a financial and a business development management position in an adaptive organization that applies strategic planning, resource alignment, and decision support systems for business enhancement and stakeholder empowerment.

EXPERIENCE:

TRACE HEALTHCARE/AHEAD MEDICAL GROUP

Consultant & Medical Group General Manager

May 2017 – Present:

Analyzed for Ahead Medical Group patient distribution in terms of nationality, age, and referring area. Focused on high volume & profitable clinics. Designed special packages for general medical coverage for schools.

Pushed for establishing a laboratory and an urgent care facility to provide a needed service that will distinguish our medical center. Implemented operational plans that helped raise revenues and profitability for this specialized polyclinic. Performed other consulting jobs for Trace Healthcare

CLEMENCEAU MEDICAL CENTER

Budget & Financial Planning Manager

May 2016- Feb 2017:

Developed Budget, monitored expenses and performed costing for hospital savings and for attaining optimal terms with health insurance companies

Researched market position and suggested strategic initiatives to advance CMC business and competitive standing. Developed international business projects and affiliations with major contenders in the Middle East healthcare market

NAWAH HEALTHCARE

Decision Support Specialist

July 2014- Dec 2015:

Managed the Decision Support function in the Finance Division

Coordinated the forecasting and budgeting process, reported on sales trends, budget variance, and product gross profit. Supervised the automation process of business functions in the SAP ERP system.

Analyzed Nawah strategic product distribution and gave recommendations on positioning and on creating competitive advantage

KING FAISAL SPECIALIST HOSPITAL

Manager, Financial & Management Reporting

February 2005- June 2014:

Supervised financial reporting, managed budget variance, led costing team, developed reporting operation manual, and represented Financial Services Management on various hospital committees

Trained Saudi staff on financial principles and procedures, developed their reporting skills and their expertise on Decision Support Systems (DSS)

Assigned for 6 months to the Planning Department where I supervised the development of the King Faisal Specialist Hospital & Research Center “9th Development Plan – Years 2010-14 presented to the Ministry of Planning. Coordinated meetings and follow-up with the Ministry of Planning Staff on issues pertaining to Plan, held meetings with KFSHRC Directors to get approval for their Divisional Strategic Plans, and co-presented to Board of Directors for final approval.

Acted as Consultant to Department of Planning on financial and strategic planning issues and got intensive training on Project Management, covering design and implementation control.

Sr. Reporting Analyst, Financial & Management Reporting

June 2001-February 2005:

Developed a major Expense-Budget Variance application that was used hospital wide for tracking expenses and is the number one application in the Data Warehouse Facility. Used Cognos/PowerPlay DSS to support 300 management users and 120 departments.

Automated the business costing and budgeting process, linked Executives to DSS, and provided user training

Pioneered costing studies for medical procedures that changed the hospital billing structure

Provided key support for Consultants’ projects, especially on financial issues.

Spearheaded definition of Key Performance Indicators and Data Warehouse Set-up. Provided Managerial Indicators to support Financial Services performance in JCIA Accreditation Survey

Produced key reports on Budget Control and Financial Management that were used as reference in hospital Financial Forums coordinated with other hospitals.

Sr. System Analyst, Information Technology Affairs

June 1998-June 2001:

Acted as a developer and coordinator for hospital Decision Support Systems

Used GEAC and Cognos/PowerPlay to develop a preliminary version of the Expense-Budget Variance Report in coordination with Financial Services. Tested product on various hospital departmental users.

Organizational Impact: Helped reduce the deficit and balanced the budget through the development of an automated budgeting system. Developed a 4-year Strategic Plan that enabled KFSH to meet its challenges, while attaining its leadership in the healthcare market.

GLENDALE MEMORIAL HOSPITAL, California

Sr. Business Analyst/Leadership Team, Finance Department

February 1997-May 1998:

As part of the Leadership Team for a major UniHealth hospital, I gave decision systems support to the President, CFO, and Marketing V.P on finance and business development

Managed the “HCM” Decision Support System performing budgeting, forecasting, managed care contract and cost analysis, competitive research, new business development and strategic marketing.

Organizational Impact: Established an automated physician tracking system and performed feasibility analysis that

enhanced Glendale Memorial business and made it more profitable and adaptive to health care market.

CITY OF HOPE, California

Sr. Financial/Marketing Analyst, Finance Department

January 1991-February 1997:

Coordinated the Marketing and Financial “HBOC” Decision Support System for this world renown medical center

Performed patient analysis, budgeting, forecasting, contract and cost analysis in a highly intensive managed care environment

Performed competitive research, media tracking, strategic planning, and business development. Helped establish satellite clinics for COH, realigned the advertising campaign and used new media that increased patient awareness of the hospital.

Organizational Impact: Our team pushed City of Hope to US national prominence in the use of Financial and

Decision Support Systems. Achieved huge cost savings through redirecting the marketing campaign and enhanced business development efforts. Caused Managed Care and Contracts Program to win a national award.

NATIONAL UNIVERSITY, Inglewood, California

Lecturer, Main Campus

1993-1994:

Taught data processing courses that included Computer Applications, New Technologies, and Systems Analysis for adult learners.

ANDREW CORP., Torrance, California

Product Specialist, Mainframes

January – July 1990:

Performed marketing and sales support for Async-to-mainframe cluster controllers, printer adapters, and emulation software for the IBM 3270 product line

Established a computerized network for Andrew's Value Added Resellers and Distributors.

SEAM INTERNATIONAL, California

Marketing Manager

1985-1986:

Defined Marketing Strategy for a multilingual computer-systems firm with international operation

Supervised market research and product development and introduction. Led an AI project aimed at achieving automatic machine translation.

INTEL CORP., California

Product Marketing Engineer

June to September 1983:

Evaluated future trends for Silicon Resident Software and Non Volatile Memory

Conducted vendor survey and developed sales forecasts for EPROM chips.

IBM CORP., Saudi Arabia

Systems Engineer

1978-1982:

Performed software/hardware analysis, feasibility studies and selection of peripherals for major IBM customers

Designed and implemented on-line systems. Supervised application development using MVS, TSO, CICS, and CMS software

Acted as branch specialist on educational packages. Developed courses, taught, and set the foundation of the Data Processing Department at Riyadh University.

EDUCATION:

University of Southern California, Los Angeles (84)

Master of Business Administration

Concentration in Marketing and Information Systems. Dean's Honor List. Teaching Assistant for Marketing Management. Member of Toastmasters and American Marketing Association. Also completed Ph.D. course work in Marketing /Business Administration concentrating on the use of electronic media in marketing

Master of Electrical Engineering (Computers)

Specialized in hardware and software, data structures, switching design theory, assembly programming. Full tuition scholarship. Teaching Assistant for Mathematics

CITIZENSHIP/HONORS: USC Dean’s List, Featured in “Who is Who in the West”.

Mike Fayad

0650 SW Gaines St., Apt. 308

Portland, OR 97239

Ph: 971-***-****, 503-***-****

ac6978@r.postjobfree.com

Mike Fayad, Portland, Ph.: 503-***-****, ac6978@r.postjobfree.com

Mike Fayad, Portland, Ph.: 503-***-****, ac6978@r.postjobfree.com

Mike Fayad, Portland, Ph.: 503-***-****, ac6978@r.postjobfree.com

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