C/O Sumit Rastogi
Safdarjung, New Delhi -110029.
Mobile No. - +91-987*******
Email Id :- email@example.com
A Suitable Position where the career offers challenging assignments for handling increasing responsibilities in result oriented environment and to fully utilize my knowledge or skills for the growth and processes of the organization and myself..
Intermediate from C.B.S.E Board.
High School from C.B.S.E Board.
3rd Year B.Sc. degree in Hotel Management Catering Technology &
Tourism from Institute of Business & Hotel Management, Dehradun .
2Year MBA in Marketing From Sikkim Manipal University.
Industrial training of 22 weeks from Hotel THE GRAND, NEW DELHI.
Worked with The Metropolitan Hotel, New Delhi as Desk Coordinator since 18 April 2011 to 21 April 2012 .
Worked with Kempinski Ambience Hotel, New Delhi as Guest Service Associate and promoted as House Keeping Executive since 23 April 2012 till 15 April 2015.
Worked with Jaypee Siddharth Hotel,Delhi.
Worked with the Lodhi Hotel,Delhi since September 2016 to March 2017.
Worked with Dhigali Resort as a Housekeeping Coordinator, Maldives since 16 April,2017 to 12 October 2017.
Worked with The Omzest Group,Oman since 25 October 2017 to 30 March 2018 .
Job Description :
Desk Handling- Maintaining different types of reports such as Missing & Breakages, guest request, maintenance, Room verification report etc.
Interacting with in-house and potential guests to understand their requirements and customizing the product and services accordingly.
Inspected the rooms with free of maintenances
Co-operate with level leaders, room attendants, Supervisors .
Good knowledge in handling guest requests.
Good understanding of the property management soft wares.
Prepare the room discrepancy list for Front office.
Coordinate with Engineering / Maintenance department for room maintenance issues.
Give proper handover to the next shift and mention all responsibilities in detail to next shift staff before leaving.
Updating the Housekeeping data board with information like VIP inhouse, Today's occupancy Percentage, arrivals, departures, to do list, rooms for super cleaning etc.
Responsible for Departmental keys and guest room master cards .
Report any repairs and maintenance work that needs to be done in the rooms, corridors and service
Good at computer works.
Father’s Name : Lt. Raj Kishore Arya
Date of Birth : 23rd November 1991
Gender : Female
Religion : Hindu
Nationality : Indian
Marital Status : Married
Language Known : English & Hindi
Hobbies : Decorating Rooms
PLACE: New Delhi (Aditi Arya)