RONMEL J. PAVON
Experienced bilingual sales professional with a strong record of accomplishment of exceeding quarterly sales quotas in fast-paced environments. Highly effective at developing and maintaining good customer relations and generating repeat business. Highly skilled in cold calling, telemarketing and closing high-end sales.
ASSISTANT PROPERTY MANAGER, advenir living 09/2017 – 09/2018
-Oversaw a positive customer/resident experience by educating customers on the features and benefits of the property. Responded to customer inquiries, updated contact and prospect information in management system while acquiring new business.
-Handled all accounts payable to the community.
STORE MANAGER, circleK 10/2015 – 07/2017
-Developed and trained new employed managers to be equipped to train their employees and run their stores.
-Conducted store audits, organized and maintained store inventory, and maximized profits per units.
-Provided customer service, exceeded customer expectations as per scenario and situation.
-Met and exceeded daily/weekly/monthly assigned quota for store and employees.
SALES REPRESENTATIVE (DIRECTV), red ventures 01/2011 – 08/2015
-Drove profit through both inbound and permission based outbound calls by utilizing persuasive sales techniques such as cross selling and upselling.
-Consistently performed on a variety of dimensions including, exceeding sales goals and meeting quality assurance requirements.
-Ensured a positive customer experience by educating customers on the features and benefits of the product, responding to questions and overcoming objections, and accurately updating contact management system.
ACCOUNT EXECUTIVE, countrywide full spectrum 05/2006 – 07/2007
-Exceeded assigned quota by creating referral program and cold calling prospective customers.
AAMES HOME LOAN, loan officer 04/2005 – 05/2006
-Developed and utilized sales networks, cold calling, telemarketing, and advertising to generate new potential members. Increased sales by 15% on a monthly basis.
-Educated customers in loan policies and company procedures.
SALES MANAGER, bally total fitness 01/2009 – 04/2005
-Supervised a group of 10 sales representatives while being responsible for daily, weekly and monthly goals.
-Developed and utilized sales networks, cold calling, telemarketing, and advertising to generate new potential members.
-Handled business overflow on sales for upper management.
-Supervised campaigns for representatives to increase sales.
-Responsible for onboarding and training new representatives.
CRIMINAL JUSTICE, miami-dade community college (in progress)