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Customer Service Office

Location:
Riverside, CA
Salary:
$17.00
Posted:
October 04, 2018

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Resume:

BOBBIE MARTINEZ

**** ******* ******

Riverside, CA 92504

Phone 951-***-****

Email: ac696x@r.postjobfree.com

CAREER OBJECTIVE: Seeking a responsible and rewarding position where I can fully utilize my skills and personal abilities to be an asset to your company and to be of service to others.

EDUCATION:

2/93–8/93 CET-Center for Employment Training

Riverside, CA 92504

Automated Office Skills/Certificate of Completion

9/81-6/82 Riverside City College

Riverside, CA 92503

One year Business Courses

9/77-6/81 Ramona High School

Riverside, CA 92504

Graduated 1981-High School Diploma

SKILLS: Computer literate, Proficient in Microsoft Word, Excel, Outlook, Windows XP. Experience with office accounting software, Timberline, Master Builder, Supply-Pro, WIN, 365, QuickBooks, A/R, A/P, Collections, Create spreadsheets, Ten-key by touch alpha and numeric (fast and accurately), type 48 w.p.m., handle heavy multi phone lines, enter customers orders, scheduling deliveries, contact vendors with orders status, backorders, log shortages, enter daily inventory on drivers returns from route, print daily reports, invoices, prepare daily bank deposits, Invoice matching with purchase orders, manage Shipping and Receiving logs. Record all pellets on to CHEP website, RPC's on to IFCO website for billing purposes.

WORK EXPERIENCE:

10/17-9/18 All American Asphalt

400 E 6th Street, Corona CA 92879

Accounts Receivable

Duties: Collections, File prelims in timely manner, Enter all data in to Win Program, Coordinate and manage files daily on New Jobs, Quotes, Run Daily production reports, prepare Releases, mail certified prelims daily, research for correct job info.(locations,Owner, Lender, type of work, DIR # for City Jobs, Request Insurance Certificates from Customers on our jOBS. Collect on Pay no Prelims within 20th day, run aging reports, print invoices monthly and mail out to Developers. Work closely with Suppliers and any request they might have.

5/17-8/17 Riverside Dairy

6726 Doolittle Ave., Riverside, CA 92503

Order Taker

Duties: Run daily call logs for our customers to be called for orders next day delivery, entry orders daily while meeting deadlines,enter inventory, print invoices and organize by route and by stop. Communicate with sales reps. And Customers requests. Count drivers Money prepare daily deposits.

11/16-5/17 Adesa of Los Angeles, Inc.

11625 Nino Way, Mira Loma, CA 91752

Collections

Duties: Call 50-70 dealers daily negotiated a payment arrangements for fees past due 120+ day overdue. Blocked customer from future purchase if retailers did not follow through on arrangement maid. Sent emails, prepared reports on excel spreadsheet for Senior Accountant

05/15-9/16 Index Fresh, Inc.

1841 Slover Avenue, Bloomington, CA

lant Accountants Assistant

Duties: Enter all inventory data into Famous program, Gathered all packing materials used on all products for each customer on all items shipped out. Entered data on packing, and repackaging, downtime Entered data into excel spreadsheets and print reports. Gathered all info on packing BOM (BUILDING OF MATERIALS) on domestic and export customers (growers) organize all reports into a binder for future use. In charge temp employees daily time clock in and out, correct discrepancies keep in employee files. Enter new employees into citrix program, manage weekly hours for payroll. Keep employee folder updated with vacation requests, PTO. Assist account payables with invoice matching, pos, scanning invoices, issue voucher number. Enter inventory on RPCs and pallets into IFCO program. Enter shipping and receiving log daily Into excel keep file updated for company future use.

10/13-2/14 Z-Best Concrete, Inc.

2575 Main Street

Riverside, CA 92501

Account Receivables

Duties: Contract billing (Construction/Concrete Home Builders) enter and print into QuickBooks (1-20 invoices per day), receivables through Master builders, File prelims in timely manner, type change orders, manage job folders, request releases, print reports, File mechanic liens when needed. Keep an updated spreadsheet in Excel on all my accounts until all projects are completed, send notice of completion.

5/07-3/10 Select Build dba C Construction, Inc,

1500 Iowa Ave., Suite 205

Riverside, CA 92507

Accounts Receivables

Duties: A/R, Construction Billing in Supply Pro, collections, file preliminary notices, work closely with Builders (project managers, supers, a/r) organize and manage my job files with business license, insurance certificate, log of suppliers on the job, prepare and request releases, meeting deadlines, file mechanic liens, log all checks, print invoices in supply pro, various other office duties.

2/02-5/07 T.H. Landscape Inc.

19470 Envoy Ave

Corona, CA 92881

Billing / Accounting

Duties: A/R, A/P for Construction Landscape commercial and residential projects, progressive billing, file prelims, releases, change orders, mechanic liens, enter into QuickBooks, Excel Spreadsheet, coordinate and maintain all project (job) files updated with contracts, business license, releases requested from our suppliers by each phase. Prioritizing my work load with ability to meet deadlines, assign purchase orders, invoice matching, type Change Orders, order material from suppliers, schedule equipment rentals as needed, manage employee files, handle workers comp claims, all DMV issues on company vehicles, prepare safety logs for OSHA.

ABILITIES: 11 years experience in Construction background. Areas of expertise include contract billing, collections, prelims, releases, change orders, purchase orders, file mechanic liens, workers comp claims, employee files. Gathering all required documents needed to begin new projects with ability to meeting deadlines, coordinate and manage all job files. Strong customer service skills, great attention to detail and accuracy, very organized, able to work independently or as part of a team, multitask in a fast paced office environment, follow orders, adjust well to changes

REFERENCES:

Shelley Hueban 951-***-****

Wendy Sullivan (951) 727-373

Ann Sewell 951-***-****



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