**Hewlett Avenue, Point Lookout NY 11569
Seeking a new challenge to use my experience,
relationships and passion for the travel industry.
Competencies: New Business Development, Sales Management, Contract Negotiations,
Client and Vendor Relationship Management, Business Analysis, Strategic Planning.
2016 To October 2018 District Director USA ALLIANZ
Manage NY and NJ existing travel agency base
Development of new retail travel partners and growing current ones
Territory initially at 86% goal; currently at 112%
2015 To September 2016 Regional Sales Manager NE CROISIEUROPE River Cruises
Responsible for NE US sales development
Representing 44 vessels, river ships, coastal ships, luxury barges worldwide
Destinations – Europe, Asia, Amazon, Africa
Developing charter, group business with tour operators and major retail accounts
2013 To October 2015 Business Development Manager PLEASANT HOLIDAYS
Territory included NY and NJ for the 4 brands.
Journese - the luxury division; selling 4 and 5 star properties, private villas, residences.
Air By Pleasant - air consolidator; Tours and fit programs to Hawaii, S Pacific, Caribbean, Europe, Central America, US, Mexico, Australia and N Zealand.
Cruise Division - AMA Waterways, American Queen, Paul Gauguin, Windstar, UnCruise, motor yachts in S Pacific and private yachts in Italy.
Increased brand market awareness in competitive NE market; rapidly developed new accounts and firmed existing ones.
Focused on AAA, Virtuoso, Signature; development of home based and group producers.
2004 To May, 2013 Business Development Manager NORWEGIAN CRUISE LINE
Responsible for sales and marketing for Long Island, NYC and Westchester.
Territory grew 130% in revenue and passenger counts.
Revenues exceeded 18 million in 2012.
Excellent relationships with key travel partners in the NE USA.
In 2006 developed a new travel partner with revenues over 7 million; the fastest growing account for the company.
Designed and implemented local marketing and promotional programs to achieve territory sales objectives.
1997 – 2004 President TRAVELSMART
Purchased a commercial building with an existing agency; merged four travel companies.
Increased sales 300%; 80% of revenues based on airline revenue; business became a multi- million dollar tour and cruise based operation.
Developed group base, honeymoon and senior markets.
VP, Long Island Travel Agent Association, created web site, ad campaign for local retail agencies.
Travel columnist, South Shore Tribune Newspaper; appeared on local cable television shows.
1994 - 1997 District Sales Manager NORWEGIAN CRUISE LINE
Territory encompassed Manhattan, Bronx, Westchester and Putnam Counties, Connecticut.
Consistently exceeded revenue goals.
Territory produced over 10 million annually.
Doubled group revenue base; Developed corporate and incentive business.
I started my career with the airlines – reservations, group sales, revenue management, sales, management in NY with international carriers including Pan American and Aeromexico.
City University of New York, BA Liberal Arts
University of Wisconsin, undergraduate studies
CW Post College, graduate studies in education
Languages – English, Spanish, French, Italian
Customer Centric Selling
Master Cruise Counselor
Excellent public speaking, training and event planning skills