Chris Tocko

Administrative & Support Specialist

Mission Statement

Strive to always do my best, never stop learning, and exceed employer expectations.

I pride myself on always going that extra step.

Professional Experience

Licensed Life Insurance Agent Independent Broker, FL

2018-Present

Set appointments with prospects from in-house generated leads

Prepare and present detailed quotes prospect

Process application with carrier, follow-up through approval

Licensed Health Insurance Agent Teleperformance, Port St. Lucie, FL

2017-2018

Evaluate and analyze prospect’s healthcare needs

Complete application for enrollment

Specialize in Medicare/Medicaid enrollments

Payment Processor Davis Law Group, Staten Island, NY

2015-2017

Process all client payments to creditors

Verify all details from multiple sources related to payments, including court documents

Efficient meeting of all crucial daily deadlines

Investigate all payment issues with bank, processing service, and creditor

Highly detailed communication and follow up with all personnel

Microsoft Trainer Firstaff Inc., St. Paul, MN

1995-1998

Classroom instructor for Word, Excel, PowerPoint, Access, Outlook

Structured classroom and curriculum for class size of 20

Modified instruction for individual needs and situations

Office Manager/Marketing Software Consultants, Inc., Maple Grove, MN

1993-1995

Payroll, AP, AR, Employee Benefits, Scheduling, Purchasing

Marketing/sales assistant to large sales staff

Designed mass mailings and marketing campaigns

Skills & Core Qualifications

Professional

An expert in office-based communications, problem solving, and information management

Manage workflow/processes for efficient outcome

The ability to follow complex and comprehensive instructions

Independent, self-starter

Believe in the importance of collaborating with others and contributing to a positive work environment

Education

Florida Life Insurance License 2018

Florida Health Insurance License 2017

Associate of Science Degree (4.0 GPA) 2013-2014

Keiser University Port St. Lucie, FL

Surgical Technologist Certification 2014

Microsoft Trainer Certification 1996

College of St. Scholastica 1979

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