Manager Project

SHAHEN GASPARYAN

Born: **.**.****, address: ** Aygedzor I lane, apt. 16

******.**********@*****.*** (e-mail)

AREAS OF KNOWLEDGE:

Experienced in IT Systems management, project management, customer care and support services, search engine optimization (SEO), technical writing, technical translation, property management, web-based applications implementation, development and management, lecturing, training, devices’ testing and monitoring, local area networks creation, administration and management, has extensive experience with programming languages, web design for both desktop and mobile platforms. Detail oriented manager with excellent communication and interpersonal skills.

SUMMARY

With over 36 years of experience, served in a variety of technical and executive management positions at Armenian Software and technology companies, and has extensive experience with IT systems management, administration and maintenance, enterprise software, web programming (client-side scripting – Javascript, server-side scripting – PHP), search engine optimization (SEO), as well as lecturing (worked as a lecturer and instructor in Yerevan Polytechnic Institute, American University of Armenia, EVA and InfoM Training Centers, Gyumri IT Center (GITC), Armenian- Indian Center for Excellence, technical writing, technical translation, project management and planning both in product development, customer support and software professional services

WORK EXPERIENCE

Company: National Polytechnic University of Armenia(NPUA), Yerevan, Armenia, 2018 to date

Title: Lecturer

Subjects: Cloud Computing and Web Development.

Company: Microsoft Imagine Academy, Center for Continuing Education, National Polytechnic University of Armenia, Yerevan, Armenia, 2016 to date Title: Lecturer, Web Design and Scripting, MS Office Training in HTML, CSS, Javascript, jQuery, HTML5 & CSS3, PHP, MySQL, MS Excel programming.

Company: Tufenkian Hospitality LLC, Yerevan, Armenia, 2016 to 2018 Title: IT Specialist

Responsibilities include cable, broadband and data communications systems, including LAN and WAN, systems planning, design and installation, system hardware and software installation and maintenance; LAN monitoring, troubleshooting and maintenance. Installation and maintenance of cable TV System; Keeps and maintains inventories of hardware and software; implements Internet support and maintenance; Company: Fes House Modern Training Center, Yerevan, Armenia, 2015 to date Title: Lecturer, Web Design and Scripting, MS Office Training HTML, CSS, Javascript, jQuery and PHP-MySQL, MS Word, MS Excel, MS PowerPoint, MS Access.

Company: CarTrade, Moscow, Russia, 2013 to 2014

Title: Project Manager, Systems Manager/Administrator Web development projects manager. Responsible for conducting, leading and coordinating web development activities in Marketing Department, managed a group of 8 employees.

As Systems Manager responsibilities include cable, broadband and data communications systems, including LAN and WAN, systems planning, design and installation, system hardware and software installation and maintenance; LAN monitoring, troubleshooting and maintenance. Administer and maintain mailing systems; Keeps and maintains inventories of hardware and software; implements Internet support and maintenance;

Company: Altegria, Moscow, Russia, 2013 to 2016

Title: Web administrator, moderator, search engine optimization specialist. Responsibilities include day-by-administration of the company's website

(www.altegria.ru), adding new content, moderating, dealing with content filling and technical problems, as well as optimizing for search engines; Company: Instigate Mobile, Yerevan, Armenia, 2012 to 2013 Title: Web and Mobile Software Development Projects Manager, Group Manager, Trainer

Responsible for conducting, leading and coordinating web and mobile software development activities. Consulting and training the staff in new technologies

((HTML5, CSS3, Javascript, jQuery, jQuery Mobile, Sencha Touch etc Managed a group of 5 employees, trained two groups, 10 people in each group. Company: Gyumri Information Technologies Center (GITC), Gyumri, Armenia, 2011 to 2012

Title: Technical lead, Business Development Unit (BDU), Responsible for conducting, leading and coordinating software development activities throughout the GITC projects, including key design decisions for the technology, structure and configuration of the systems. Consulting and training the staff in new technologies. Managed a group of 12 employees.

Company: Cubic GTSI, Armenia, Yerevan, Armenia, 2010 to 2011 Title: Operations Analyst, Property Manager, Project Manager Served as a connecting link between the hardware and software departments. Was responsible for management of projects regarding tracking and monitoring of various systems based on special tracking devices, using GPS, WiFi, LAN, satellite systems etc.

Provided phone and email support in English to the company's customers and direct requests, using web services to provision, control, and monitor installed devices on customer fleets, analyzing technical problems based on web based server system, proactively reporting issues as they occur in deployed systems, listening to customer needs and document them in written reports, interfacing with other company team members in the U.S. and Armenia. Managed a group of 5 employees. Company: Impeva Labs, Inc. Armenia, Yerevan, Armenia, 2009 to December, 2010

Title: Transportation Tracking and Operations Analyst, Property Manager, Project Manager

Served as a connecting link between the hardware and software departments. Was responsible for management of projects regarding tracking and monitoring of various systems based on special tracking devices, using GPS, WiFi, LAN, satellite systems etc.

Provided phone and email support in English to the company's customers and direct requests, using web services to provision, control, and monitor installed devices on customer fleets, analyzing technical problems based on web based server system, proactively reporting issues as they occur in deployed systems, listening to customer needs and document them in written reports, interfacing with other company team members in the U.S. and Armenia.

Company: Foreign Finance Programs Management Center (FFPMC), Ministry of Finances and Economics of RA, Yerevan, Armenia, 2004-2008 Title: IT Specialist/Systems Administrator

Responsibilities included satellite, cable, broadband and data communications systems, including LAN and WAN, systems planning, design and installation, system hardware and software installation and maintenance; LAN monitoring and troubleshooting, and repair. Participated in all stages of project management - composing the bidding documents, regularly met with the bidders and trained them in correct composing of bidding documents and evaluation of the bids. Web content design and development. Technical documentation translation. Technical training development and provisioning.

Company: DVA Group AM, CJSC, Yerevan, Armenia, 2002-2004 Title: IT Specialist

Responsibilities included satellite, cable, broadband and data communications systems, including LAN and WAN, systems planning, design and installation. Web content design and development (HTML, XHTML, XML, JavaScript, PHP, MySQL, ASP.NET, Java, C++, C#). Technical documentation translation. Technical training development and provisioning, as well as customer support and Systems remote maintenance.

Company: Viasphere Technopark, Yerevan, Armenia: 2002 Title: IT Specialist

Performed installation and maintenance of satellite data systems, computer, LAN, PBX, and cable TV systems. Participated in the creation and design of the Engineering Academy of Armenia’s (EAA) Communications Center. Company: ArmenTel JV SCS, Yerevan, Armenia: 1998-2002 Title: Planning Division Head

Company: ArmenTel JV SCS, Yerevan, Armenia: 1996-2002 Title: Division manager, Project Manager in Planning and Construction Department. Managed a group of 5-8 employees.

Company: US Agency for International Development (USAID), Yerevan, Armenia: 1994-1995

Title: Systems Administrator/LAN Manager, Banyan Vines Network Company: American University of Armenia, Yerevan, Armenia: 1993-1994 Title: Computer Department Instructor, systems administrator Company: ArmPromProject Institute Computer Center, Yerevan, Armenia: 1990-1993

Title: Leading Engineer, Systems Administrator for Architectural CAD network Company: EVRICA, Yerevan, Armenia: 1988-1990

Title: Applications Engineer, installation and maintenance of computerized systems base on PC-s, accounting software creation based on Foxbase Company: Astro Scientific-production Union, Yerevan, Armenia: 1985-1988 Title: Senior Engineer, system software developer (Macroassembler for PDP) Company: Yerevan Polytechnic Institute, Yerevan, Armenia: 1982-1985 Title: System Software developer (Macroassembler for PDP) TRAINING EXPERIENCE

Company: Fes House Training Center, Yerevan, Armenia, 2015 to present Title: Web Design and Programming languages lecturer (HTML, CSS, Javascript, PHP and MySQL).

Company: Armenian-Indian Center for Excellence in ICT, Yerevan, Armenia, 2011 to present

Title: Visiting trainer and lecturer,

Mobile Web technologies and Mobile Web Applications Development Company: Gyumri Information Technologies Center (GITC), Gyumri, Armenia, 2011 to present

Title: Web technologies and Mobile Web Applications Development lecturer, Teaching Web and mobile technologies, including HTML, XHTML and HTML5, CSS2.1 and CSS3, XML, Javascript, Javascript libraries – JQuery, jQuery Mobile, Sencha Touch, PhoneGap and Ext JS, PHP, MySQL and content management systems – Joomla, Drupal and WordPress.

Company: Info Manage (InfoM) Training Center, Yerevan, Armenia, 2009 to present

Title: Web Design and Programming languages lecturer (HTML, CSS, Javascript, PHP and MySQL, ASP.Net, Java).

Company: EVA Training Center, Yerevan, Armenia, 2000-2009 Title: Web Design and Programming languages lecturer. EDUCATION

M.S. in Computer Science, Yerevan Polytechnic Institute, 1982 Technical Translation, English language, Yerevan Polytechnic Institute, 1980 Linux Operating System, Yerevan, Armenia, 2006

Certified training in Linux open-source operating systems Yerevan, Armenia

Training in Interactive digital cable TV at DVA Group, USA, 2002. Acquaintance with modern interactive digital cable TV systems Panama City, Florida, USA

Certificate in Telecommunications Management, organized by Cable & Wireless

(Great Britain) and International Telecommunication Union (ITU). 2001 St. Andrews, Malta

Technology-Based Training (IT in training) Workshop organized by International Telecommunication Union (ITU), 1996

Odessa, Ukraine

Certified Training in Banyan Vines Networks, Administration and Supervision, 1995 Alexandria, Washington, VA

American University of Armenia, Business and Management Department, 1995-1996 Yerevan, Armenia

Post-graduate studies in Computer Network Design, 1985-1987 Moscow, Russia

LANGUAGES

Fluent in oral and written Armenian, Russian and English. OTHER

Was hired as an interpreter by USAID for three projects during 1996 - 1998. Participated in creation and translation of 60% of Technical Specifications of ArmenTel JV SCS in 2001-2002. Fulfilled translation of nearly 80% of documentation of Zvartnots airport new cargo terminal construction implemented by Bill Harbert Int. Company. Worked for RONCO Consulting Int. as a translator/interpreter and translated several RA Law drafts for RONCO and RA Cadaster Department, a law draft for USAID Capital Markets Development Project, a bunch of documents for EnergyInvest project, for US Embassy, UK Embassy, several tens of newspaper articles for Eurasia Foundation, Sibley International, etc. Was hired as an interpreter by UK Embassy, as well as for several projects regarding Energy sector of RA. Regularly translate documentation and work as an interpreter for EcoGlobe NGO. Recently was hired as an interpreter for USAID InnovATE project mission.

References

Are available upon request.

Hello Dear Hiring Manager

I am writing in response to the available position of Net Developer to join your team advertised on Indeed.com. I have many years of extensive experience with IT systems management and with multiple computer languages, including, PHP, MySQL, JavaScript, JSON. I am best at Object Oriented Programming, HTML, CSS, XML, XSL, Laravel, JQuery. I have a great experience in Angular, WordPress, API, HTML5, CSS3, Ajax, BootStrap, JavaScript libraries Frameworks, C#.I am good at SSH, CLI. Apache, SEO, Adobe CC (Photoshop, Acrobat, Illustrator), and MS Office

(Word, Excel, Outlook) too. I have advanced Knowledge of Linux server environment.

I have a Bachelor’s degree at the Yerevan State Polytechnic University. I have experience of interpreter, lecturer of programming languages and software development of many years.

I work in an agile software development environment, collaborating with other departments to ensure a top quality product that meets clients’s needs is always produced. I have excellent technical and analytical abilities and my coding strengths as a programmer mean I am able to correctly execute needed code sections. I have strong verbal and written communication skills and write solid technical manuals for developed applications. I have solid understanding of software development. On an individual level, I am knowledgeable, hard working, quick learner and adaptable to work beyond the normal schedule as and when required. I would be a preferable choice for your suggested position. I am highly detail- oriented and can visualize how code will translate into the finished application. My ability to prioritize and effectively manage my time allows me to juggle several projects simultaneously.

I would suggest that you go through the documents enclosed along with this application to acknowledge yourself with my academic qualifications. Please contact me as and when you feel convenient. I thank you and look forward for a positive reply.

Sincerely

Shahen Gasparyan

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