Medical Sales
Resume:
Deborah K. Kuhns
Springfield, IL 62711
Cell: 217-***-****
Email: ac68y6@r.postjobfree.com
SUMMARY
Dynamic, customer centric, sales specialist with over 20 years of sales and customer service success at a Fortune 500 company. Highly regarded by customers and peers as a person of integrity in reaching desired results. An innovative account manager with a demonstrated ability to achieve goals by building exceptional business relationships, combined with targeted selling skills and attention to details. Outstanding product category knowledge and extensive experience. Effective leadership skills with the ability to train, motivate and coach new hires.
AREAS OF EXPERTISE
Business Outcomes
Problem Solving/Decision Making
Territory Management
Key Innovator
Processes and Procedures
Mentoring and Training
Key Business Relationships
Events Planning
PROFESSIONAL EXPERIENCE
GATEWAY FOUNDATION DRUG AND ALCOHOL FOUNDATION
2015-current
Springfield, Illinois
Outreach Coordinator
Markets residential and outpatient treatment and recovery services and establishes appropriate contacts in an effort to increase client admissions.
Cultivates relationships in the medical, social services, legal and education fields. Sources include: hospitals, physician practices, counseling and therapist practices, probation officers, drug court, attorneys.
Liasion between the community and Gateway Treatment Centers including educational events, community projects and task force groups.
Build awareness about substance abuse and addiction by providing education, resources and support to referral sources and community.
Works with businesses to provide employee assistance treatment programs for employees.
Provides field training to new hires
ACTAVIS PHARMACEUTICALS
2010-2015
Springfield, Illinois
Professional Sales Specialist
Responsible for promotion of branded pharmaceutical products to Urologists and Obstetricians-Gynecologists in Central and Southern Illinois.
Conducts in-services to physicians, residents, nurses, pharmacists and patients to increase product and/or disease state understanding.
Coordinates promotional, educational events including evening disease state programs, local, state and national professional meetings, and regional health forums to gain product recommendations and increase market share.
Transformed a bottom ranked territory, with poor formulary coverage, into a top performing territory.
Experience in buy and bill in physician offices.
PROCTER AND GAMBLE
1991 – 2010
Springfield, Illinois
Health Care Account Manager Specialist
2005-2010
Promoted pharmaceutical products to top decile customers in Illinois and Iowa.
Serviced Gastroenterologists, Urologists, Obstetricians-Gynecologists, Endocrinologists, Rheumatologists, Oncologists.
Interacted in hospitals, ambulatory surgery centers, endoscopy centers, and teaching institutions.
Gastroenterology Specialist, Field Trainer
1999-2005
Promoted gastroenterology product line to Gastroenterologists in Illinois (excluding Chicago), eastern Iowa, and southwestern Indiana.
Trained less experienced representatives in disease state management and provided sales skill coaching to increase technical proficiency.
Account Manager, Field Trainer
1997-1999
Promoted pharmaceutical products to customers in central Illinois including Gastroenterologists, Urologists, Obstetricians-Gynecologists, Endocrinologists, Rheumatologists, Cardiologists and Primary Care Physicians.
Shared leadership and sales experience with new hires.
Developed training plans, taught disease state management in group classes and individual settings.
Provided coaching for sales skills development.
Account Manager
1991-1997
Promoted pharmaceutical products to customers in central Illinois including Gastroenterologists, Urologists, Obstetricians-Gynecologists, Endocrinologists, Rheumatologists, Cardiologists and Primary Care Physicians.
All roles included the following:
Developed and presented in-services to physicians, residents, nurses, pharmacists and patients to increase product and/or disease state understanding.
Managed promotional and non-promotional educational events including evening disease state programs, hospital grand rounds, and local, state and national professional meetings to gain product recommendations and increase market share.
Assisted the central Illinois Society of Gastrointestinal Nurses and Associates to increase awareness of disease state and product usage.
Assisted the central Illinois Crohn’s and Colitis Foundation of America to increase awareness of disease state and product knowledge.
Involved in innumerable amounts of community health fairs to support area physicians, hospitals and patients.
EDUCATION
Southern Illinois University Carbondale, Illinois
Bachelors of Science in Business Administration and Psychology
Maryville College of St. Louis and University of Illinois, Springfield – MBA courses
Certified Medical Representative
AWARDS
Professional Accomplishments/Awards:
Pacesetter’s Club Award - top 30% of the sales organization
Selected for leadership team and annual meeting planning committee for Central Region Women in Customer Business Development
“Carabiner” Award - regional leader for market share growth
Selected for Field Sales Advisory Board
Chosen to lead Central Region GI Journal Club
Chosen for pilot program called “Connections” to help key customers to enhance their patient’s experience via various marketing tools and training in-services
Pacesetter’s Council Award – top 10% of the sales organization
Specialty Force Recognition Shares Winner- awarded to only 1 representative per Region, chosen by the Regional Associate Director
West Central Regional People Award
West Central Recognition Shares Winner- awarded to only 1 representative per Region, chosen by the Regional Associate Director
West Central Building Organizational Capacity Award
West Central Integrity Award
Chosen to pilot and lead “Customer Business Development in the Physician’s Office” task force
West Central Regional Leadership Award
Silver Club Winner – top 20 % of sales organization
COMMUNITY SERVICE EXPERIENCE
Our Savior’s Lutheran Church Altar Guild President
Our Savior’s Lutheran Church Saturday Evening Service Power Point Coordinator
Lutheran Women’s Mission League Charity Projects
Non-Denominational Church Women’s Retreat Planning Board
Washington Street Mission – Saturday morning breakfasts with Thrivent Financial
Logan County Heroin Initiative
Pekin Heroin Initiative
“Fight the Fight” Addiction Awareness Walk organizer
Tazewell County Teen Initiative
Morgan County Opioid Task Force
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