DON TONIN

Don Tonin c: 514-***-**** h: 514-***-****

ac68wz@r.postjobfree.com

INFORMATION SYSTEMS & TECHNOLOGY MANAGEMENT

Highly proficient, goal-oriented IT professional with over 25 years’ experience. Recognized for vision, creativity and the ability to make things happen. Actively seeking a leadership and/or senior position that requires an analytical, problem resolution, team player and technical skill set that can bridge technical gaps between management and programmers, bring a department to the next level by effectively managing teams and processes as well as providing leadership in development in implementation phases of the product lifecycle. Solid experience with business processes and assessing needs, implementing designs, and formulating solutions for the alignment of IT strategy with business objectives (ITIL), ensuring that companies stay on track to achieve their strategies and goals; helping decision makers identify and resolve business issues.

QUALIFICATIONS

Team management: Managing multidisciplinary teams in a “hands on fashion” to achieve exceptional results. Full cycle management: hiring, training, coaching, motivating, performance management, conflict resolution, and disciplinary measures. Plan, coordinate and facilitate all IT operational activities and IT solutions that support mission-critical business operations.

Strategic Planning: Aligned / Re- engineered IT Strategic processes to the business needs.Completed state assessments; authored the firm’s IT strategy and project roadmap. Instituted Steering committee to align IT initiatives and improve organizational operations

Infrastructure: Data Capacity planning, re-engineered system infrastructures to Virtual Environment / Cloud (Amazon Web Services) as well as the migrations to a new SAN, Office 365.

ERP: MS Dynamics, CRM, Maximo, JD Edwards, BaaN / Infor LN, (Sage – HRMS/ GL / payroll)

Project Management: Organize and develop processes, standards and policies for projects. Business needs analysis, documentation, development and implementation of recommendations

Methodologies: Agile/SCRUM, ITIL, SDLC, Microsoft Solutions Framework, TFS (Microsoft Team Foundation System)

INFRASTRUCTURE & TECHNOLOGIES

Network environments: Microsoft, TCP/IP, NetBEUI, Ethernet, Token Ring

Programming languages: .Net, ASP, ASP.NET, VB.NET, Visual Basic: 4, 5, 6, Visual Studio: 2005-2010, IIS, JavaScript, ADO, RDO, DAO, C#, ODBC API, IDMS (ADSO), Ideal, EZTrieve, Assembler, RPGII, CICS, HTML, ASPX, Windows Script Host (WSH)

Operating systems: Windows Server 2012, Active Directory, Windows NT, 2000, XP, 7, 8, 10, 2012

Databases: SQL Server 2000-2014 Enterprise, MySQL, Mongo DB, MemSQL, Sybase, PL/SQL, IDMS DB/DC

Hardware: EXSi Hosts Model: Super Micro X100DRG Xeon E5-2650, Dell EqualLogic, Web Farms (Dell, IBM), Compaq, IBM, Dell, IBM 4381, 3081-D, 4341, 3090, Barcode Janus, Telxon Microsoft Hyper-V, VMWare, Amazon Web Services

Tools: Logi XML (BI), Seagate Info, Crystal Reports, Business Objects, SQL Server Integration Services, SQL Server Reporting Services, Server 2000-2012, SQL DTS packages MS Dynamics, Intelex, MongoDb, MEMSQL,Tableau, Maximo,JD Edwards, BaaN / Infor LN, Hyper-V, VMWare, AppAssure, Office 365, Backup Exec, BlackBerry Enterprise Server,, (BEZ), Visual Studio.NET, Visual Studio, SQL, SourceSafe, Lotus Notes, MS Exchange, SharePoint, EDI: AS2, Sterling, VSAM, McAfee/Norton Virus Protection Utilities, MS Project, Microsoft Office Suite 2010: Word, Excel, PowerPoint, Visio, MS Project, Outlook, Atlassian Agile Jira & Confluence, AxoSoft Agile/ Help Desk

Additional Experience: 20+ years SQL design & modeling, BI, and ETL processing, 10+ years of managing groups / processes. 5+ MS Dynamics ETL & Integration, 4 years Cognos BI, Cloud Integration and Architecture, 15+ years of systems analysis. Experience developing and implementing systems and software. 10+ years of Windows Architecture design

Languages: Fluent in English, proficient level of French

EMPLOYEMENT HISTORY

Lavasoft Software Development Company St Laurent, QC April 2015 – present

Senior Data Manager / Data Analyst / Project Manager

Reporting to the VP of Operations; responsible for staff, supporting Lavasoft’s internal data systems & infrastructure, (2 sites MTL & Ukraine) and Support to 150+ customers. Duties include architecture of company’s infrastructure (streamline and improve data flow across business units) and Business intelligence platform, as well responsible for the systems integration (CRM, Office 365). Lead Data Engineering team to support the BI initiatives in support of business. My responsibilities also include R&D infrastructure, back office, data management, and test infrastructures as well as interaction with department heads and clients to ensure systems operation.

Manage DBA & BI & Big Data Groups responsible for triage and data Architecture & Data Analytics / Data Analysis

Analysis & Design of Data Centre consolidation

Facilitate audit analytics through direct ownership of data capture, and data transformation into EY’s analytical tools such as Tableau, Spark, MEMSQL and Mongo DB

Gather, document, manage and communicate business data requirements

Responsible for metrics review and analyses to improve the software development and data delivery process

Translate business requirements into functional specs and designs for development & support teams

Successfully re-designed database infrastructure (internal & Cloud) to effectively manage over 15 million transactions daily.

Implementation of Help Desk system (Jira & Confluence)

Hire supervise and motivate IT personnel; responsible for performance reviews.

Act as a liaison between vendors / partners and IT PMO regarding operational issues.

I work across multiple functional (offshoring & outsourcing) areas to understand business needs and implications. I proactively manage production environment, and its migration risks and issues. I am responsible for the end-to-end processes and tools to ensure our 24/7 environment is stable

Architect & development Lavasoft’s ITIL data service catalogue

Conduct system requirement analysis and establishment of all off-site offices in Ukraine

Managing projects to streamline and improve data flow across business units. Analyze and document business requirements; select and implement application software

Deployed on-site software design changes to meet the needs of internal business units and facilitated client training initiatives

Managed data Infrastructure improvements, moving legacy servers into Virtual environment (cloud based) as well as implementing new infrastructure (Dell VRTX) for internal systems (CRM, QA test bed, SQL Server Cluster) and processes required to support environment (Help Desk, Agile methodology)

Implemented automation initiatives that greatly increased the data circulation department's productivity and saved over 900 man hours per year.

Project manager / Scrum Master, executing Agile Methodology, (Daily Scrum and managing Product Backlog Grooming as well as Sprint Planning.) Collaborating with all strategic business units to define user needs

Responsible for all strategic, tactical, operational, and data architectural (DBA group) resource managerial responsibilities associated with the database & infrastructure systems, as well as BI and production-related functional areas. All architecture is based in Cloud having over 15 million transactions daily.

Planned and managed physical-to-virtual server migration; retired over thirty servers and saved over $50K in operating expenses. Strategic planning for Virtualization capacity (3 year plan)

Created computer security policy and disaster recovery procedures

Responsible for the support and maintenance of BI Platforms & Visualization

Responsible for interviews and meetings with project sponsors and key stakeholders to clarify business issues and underlying causes

Lead role in dealing with business users, program managers and business community supporting their needs collaborating releases and working with Department heads ensure change management.

Velan Leading valve Manufacturer St Laurent, QC June 2014 – April 2015

Solutions Analyst /Project Manager

Responsible for Velan’s global processes and their cloud deployments worldwide. Provide strategic and tactical planning, development, evaluation and coordination of enterprise asset management (EAM) software, as well as Environmental, Health and Safety, and Quality management software.

Manage, lead and define functionality for the applications, responsibilities also streamlining the request for data services, ETL and integration of systems into ERP / CRM (Maximo EAM to Infor LN)

Support to 100+ users in 9 plants worldwide

Responsible for the cloud architectural infrastructural layout across North America, Europe & Asia

Organized all IT functions around department heads to better support business unit goals

Deal with 3rd party vendors as well as clients, managers and business community supporting their needs

Responsible for interviews and meetings with department heads to clarify business issues and underlying causes following ITIL methodology

Document, manage and communicate business requirements to IT department

Translate business requirements into functional specs and designs for consultant groups

Project management - delivering data services to company’s 9 plants worldwide integrating systems into ERP

Benjamin News Leading print distributor Bois-des-Filion, QC March 2009 – June 2014

IT Director March 2009 – June 2014

Reporting to the President and CFO, Responsible for directing and implementing corporate IT initiatives and Operations of a 24/7 critical environment managing employees that develop innovative IT solutions to support the company. Collaborate with other department decision makers to identify, recommend, develop, implement, and support cost-effective technology solutions that enhance mission-critical business operations. Develop and manage application portfolios for each department as well as benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and IT systems. Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements when needed. Develop and implement all IT policies and procedures for Infrastructure, security, disaster recovery, standards, purchasing, and service provision. Manage and oversee budgets, procurement, architecture, direct management of software development staff, negotiate license and service contracts and leading the technology vision of the company. Provide strategic and tactical planning, development, evaluation and coordination of B2B information with partners.

Managed and forecasted a Base & Technology budget.

Hired, supervised and motivated IT personnel; completed performance reviews.

Established changes to improve efficiency and minimise data input time, produced significant rise in service quality.

Successfully established cultural change, restructuring department to adapt to business needs, my responsibilities were to confer with department heads to create IT strategic plans aligned to the business Plans forecasting short and long term year plans

Managed Business processes for external clients on JAD projects (Wal-Mart, Costco, Renault Bray)

Organized all IT functions around partnerships to better support business unit goals.

Managed IT infrastructure including Network LAN, WAN, MPLS Data Network, Data Centers, Disaster Recovery facilities, ERP applications, telecommunications, various third party applications including CRM, Internal reporting, database management and IT help desk.

Developed IT standards & policies designed to streamline desktop and software support.

Instituted ITIL service catalogue

Led Steering committee to align IT initiatives and improve organizational operations.

Managed all IT vendor relationships, Negotiated related contracts and created annual IT business plan and budget reflective of corporate and business unit initiatives

Introduced SCRUM methodology Project Management / Help desk software to company streamlining the request for service and support procedures

Directed and streamlined IT Department’s operations, converted legacy applications and aligned them with the business objectives of the organization.

Managed Wal-Mart B2B e-commerce project with Benjamin News integrating our inventory into their online Platform

Support to 200+ customer Wintel devices crossing 2 divisions (incident / problem/ change management)

Re-engineered system infrastructure to Virtual Environment as well as the migration to a new SAN, duties included the analysis, design and planning, and management of Implementation.

Responsible for the Analysis & Implementation of Disaster Recovery process, removal of Iron Mountain facilities saving the company an annual savings of 90+K

Integrated, designed / mapped EDI (AS2) into Legacy applications (810,820,832,852,856,855,812)

Led business process re-design of Legacy Systems and Reporting in .Net and SQL Server Reporting Services / Business Objects

Responsible for Data Architecture & requirements gathering, as well as Joint Application development with partners and third party clients,(Walmart, Renault Bray, Costco) Acting as Project Lead and architect.

Responsible for design of BI Tool

Managed Infrastructure Services of Companies Transactional migration of Sales & Inventory data to Data Warehouse using SQL Server Integration Services

Responsible for the Service Support of 40 POS Agents across Quebec, Ontario & New Brunswick as well as Business partners residing in Europe and North America

Responsibility for the Reporting needs of the various departments (Sales. Finance, warehouse) and delivering Adhoc reporting capabilities in BI Portal

Supported and delivered services to clients as well as provided support to business development on various levels from B2B, integration, EDI as well as financial reporting to Publishers & Suppliers Results: Improved the reporting ability of the company, creating stronger partnerships and relations

Implementation of .NET ERP System (order mgmt., accounting, warehouse and distribution). Created new Microsoft development environment. Managed the Project Life Cycle, requirements gathering, analysis and design and technical architecture of legacy systems to .Net that interacted with current version of warehouse ERP system (Solo Chain) using Microsoft technologies

Responsible for the analysis and scoping of Benjamin’s joint ERP plan (Montreal and Montana), duties included migrating General Ledger, CRM, Order management as well as warehouse management systems in company closure

Design & Implementation of Data Warehouse, Business Intelligence Tools, and SQL Reporting Services integrating system to ERP system

Analysis & design of Legacy AR System (integration) into MS Dynamics / Great Plains (Order Mgmt., Inventory, WMS

Responsibilities also included DBA and system architecture integration work (warehouse management system).

Canlyte / Phillips Manufacturer of quality lighting fixtures & services Lachine, QC Apr 2007– Mar 2009

Senior Analyst/Data Analyst

Development & architecture of a warehouse labelling system, using VB.Net (2005), Crystal Reports and SQL Server

Analysed and integrated Microsoft SharePoint 2007 to replace Intranet and seamlessly integrated with new ERP BI (Cognos) and Warehouse Management systems

Computer Science Corporation Multinational IT & Professional services provider Montreal, QC May 2005 – Apr 2007

Project Management Consultant / Senior Analyst Consultant / Business Analyst

Lead Virtual team (geographically dispersed team) where I participated and also was responsible for the daily Scrum meetings

Used VB.Net, ASP, ASP.NET, C#, DB2, Oracle & SQL Server features for Windows and Web Service database interaction. Used reporting tools such as Crystal, Active Reports, and Business Objects

Analysed & designed systems for applications for a Zurich Insurance Company. Followed SAS70 methodology required by US government (e.g.: Task Management Worksheets, ROM estimates, Functional Specifications) and documented System requests and implementations.

Project management: Produced estimates, developed relationships with clients, conducted Joint Application Development sessions (JAD), using Scrum / Agile methodology.

Designed, coded and designed ETL processes for the integration to SAP using SQL Server (DTS), duties included Application Server Architecture

Future Electronics Electronic Components distributor Pointe-Claire, QC June 1996 – May 2005

Project Lead / Business Analyst / Senior Programmer Analyst

Developed the company’s PC reporting system, designing a generic front end, allowing multiple systems (SQL Server, Oracle) to access it. Result: Improved the reporting ability of the company to its suppliers which resulted in higher revenues of about 40% within 1 year.

Developed and supported a supplier services system allowing the company to report sales back to suppliers. Result: Increased department’s revenues by 30% by allowing the company to meet reporting deadlines and capitalize on the contracts negotiated.

Designed and implemented company reporting system using Crystal Reports/ Seagate Info, accessing multiple back ends (Tandem, SQL Server, Oracle, Access, FoxPro)

Team Lead responsible for 8 developers in ASP, ASP.NET VB.Net / C# environment.(Development and Support)

SQL Server Architecture and database design

Designed multiple client server/ web based systems in VB and SQL Server. Led the group as main developer in converting legacy systems into new PC Web applications. Results: Increased company productivity and was able to rationalize the number of employees required to support department

Led in the creation of a client-server group that built systems centering on the business needs and opportunities of the company. Tasks included research, hiring, and the architectural design of components.

Results: Obtained faster system turn over benefiting company business strategies and resulting in higher sales

Responsible for the review of new technologies, Microsoft SoIn Framework and provided feedback as to whether they could be integrated into existing systems.

Reviewed and assessed SQL Reporting Server and Seagate Info and was responsible for their integrations.

Responsible for business analyst duties on multiple projects which included gathering and eliciting business requirements and writing technical documents (MSF Model) for development teams.

Result: Increased the programming turnover ratio on deliveries and helped define document standards

Researched third party products and reviewed standards in an architectural role, determining if such products would enhance current systems and integrate well. Result: Doubled the programming turnover ratio on deliveries.

Defined standards, architecture, and the design / support of 6 business applications used by over 300 users.

Was a key player in the creation of MSF documents (Physical/Logical) for the team

Designed and Implemented Daily Build Methodology and Architecture (Scrum / Agile)

Reviewed code and component architecture.

Managed a team of developers that were responsible for the company’s ERP Inventory system. Developed and implemented new systems (Quote, Order, CRM) as well as supporting existing ones. Results: Increased sales by allowing marketing group to quote inventory faster which represented 75% of the total revenues.

Seagram Largest distiller of alcoholic beverages LaSalle, QC May 1992 – May 1996

Project Team Lead

INFRASTRUTURE

As Team Lead responsible for the application team that developed the ERP Order Administration System. The application composed of 17 VB Clients ranging from Order entry screens, data transfer components that integrated with a Bar Code and EDI systems.

Development and maintenance of Client Server applications in Visual Basic / SQL Server.

Lead Programmer on an Applications Team that developed a Pallet Tracking System. The application helped save company approx. $350,000.

JD Edwards integration & ETL into SQL Server

Oka Gestion Consulting firm Montreal, QC Apr 1991 – Apr 1992

Senior Programmer Analyst

Maintenance and development of applications using IDMS/ADSO for TD Canada Trust

Canadian Liquid Air Leader in gases for industry, Health & Environment Montreal, QC Jan 1987 – Apr 1991

Senior Programmer

Development, programming, testing and implementation of systems

Maintained of PC payroll system and maintained and developed applications in IDMS/ADSO

Responsible for bar-coding system, trained users

EDUCATION

Project Management McGill University 2008

Computer Science Herzing Institute 1987

DEC Computer Sciences Dawson College 1983

CERTIFICATIONS

Axelos / APMG-International

ITIL Foundation 2015

MongoDb

M102: MongoDB 2015

Microsoft Certified Professional

Developing & Implementing Web Applications with Microsoft Visual C# .NET and Visual Studio .NET 2007

Designing and Implementing Databases with Microsoft SQL 2000 Enterprise 2005

Designing and Implementing Distributed Applications with VB6 2000

Develop Mentor

Essential Com for VB6 1999

Microsoft Education Services

Microsoft Solutions Framework 1999

Designing Component Solutions 1999

Programming in Microsoft Visual Basic 1994

Implementing a Database Design on SQL Server 1994 .

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