Minnie Bui Nguyen

Laguna Hills, CA ***** • 949-***-****

ac68w7@r.postjobfree.com • linkedin.com/in/minnie-nguyen PROFESSIONAL SUMMARY

Multi-skilled, dependable, quality focused IT professional with 10+ years of software testing experience, 3+ years of automation development experience, leading quality teams on specialized projects, business analysis, and 2+ years of hardware/software system integration testing. Knowledge of networking concepts and tools. Full understanding of the software development life cycle (SDLC), software test life cycle (STLC), and test methodologies. Strong organization skills with ability to work across organizational boundaries. TECHNOLOGY SKILLS

Languages/Technology: C, C#, Python, Java, JavaScript, Client Service, BEA WebLogic, J2EE, HTML, XML, SQL, Shell script

Operating Systems/Platforms: Linux, Unix (Sun Solaris/HP-UX/AIX, Windows Network Tools: Ethereal, Comm View, DA-30/Token Peek Lanalyzer, Feline, SNA Development Test Facility

Databases: MS SQL Server, Sybase SQL Vantage, Toad Data Point Tools: Microsoft Office Suite, SharePoint, Quick Test Pro (QTP), MS Visual Studio, Bitbucket, HP Quality Center, Bugzilla, VMWare, JIRA, Confluence, MindManager, Hexawise, Autosys, SOAPUI, Verifix, FixFlyer, Informatica PowerCenter, Silk Test, Rational Robot, XLDeploy, Bamboo, Bitbucket

EXPERIENCE

The Capital Group Companies, Irvine, CA 2007 - 2018 Senior QA Engineer/ Business Analyst

Provide quality assurance services for the Capital Group Equity Trading Platform. Create test plans, test strategies, organizing and leading quality teams onshore and offshore.

• Increase testing efficiency by automating regression test suite via QTP and optimizing the regression test suite.

• Improve software quality and increase test coverage by working with process owners and mentoring teams to drive change and implement best practices on defects prevention.

• Support user acceptance testing by working with business users, development and product owners to gather and analyze requirements resulting in enhanced user experience.

• Expedite testing process by proactively managing test environments for various test activities.

• Implement training process, increasing team productivity and reducing new hire on-boarding time by 50%.

• Lead integration testing effort for multiple projects working with cross-functional teams globally to deliver a quality product on time and within budget.

• Collaborate with project managers and stakeholders to provide status, remove impediments, suggest solutions, and escalate issues to achieve release objectives.

• Manage budget for multiple projects resulting in course corrections to achieve target cost/value.

• Lead the effort to monitor and automate quality metrics generation saving the department 33% in labor cost.

• Drive adoption of department processes and industry standards and provide recommendations for improvement.

• Manage budget for multiple projects resulting in course corrections to achieve target cost/value.

Intel/McAfee, Mission Viejo, CA 2005 - 2007

Senior QA Engineer

Conducted testing on security software on multi-platform networking environment. Led testing effort on multiple projects; delivered status and test summary report on all testing activities.

• Managed, prioritized and monitored QA team’s assignment to quickly adapt to changes and redirect team the highest priority tasks effectively.

• Automated generation of 270 test cases by creating a macro using Microsoft Visual Basic within Excel resulting in saving the team a week's worth of effort.

• Proactively worked with offshore QA team members to set standards and guidelines for test cases to improve quality.

• Setup test beds and performed administration tasks on Cisco routers, Unix (AIX, Solaris), and Linux servers.

• Collaborated with technical support team and customers to reproduce issues; debugged client/server transactions by reviewing SOAP transaction log, and using network sniffers.

• Verified stored procedure changes, structural and data differences between builds.

• Created shell script to import public certificates from Window clients to Unix servers. America Online, INC., Digital Imaging Division, Irvine, CA 2000 – 2005 Senior QA Engineer

Performed quality assurance testing on web service application. Led a team of 5 QA engineers on multiple imaging projects and integration testing in a distributed multi-tier environment.

• Expedited testing processes by automating testing of the client web interface using Silk Test/Rational Robot/Java/C#.

• Isolated performance issues by implementing error analysis tool; created Unix shell script to extract various exceptions from the application logs daily; notified development team of unusual error trends. Increased QA coverage, training team members on systems deployment and procedures.

EDUCATION

Bachelor of Science: Management Information System - California State University, Long Beach

PROFESSIONAL DEVELOPMENT

Project Management Certificate, Saddleback College, Mission Viejo, CA Management Coursework, Orange Coast College, CA

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