Michelle Hull

Chico, CA, ***** • 530-***-**** • ac68t0@r.postjobfree.com

Relevant Skills

*Experience in Microsoft Office applications

*Provide exceptional Customer Service

*Knowledge of working with outside vendors

*Reliable worker, very responsible

*Licensed Life Insurance Agent

*Excellent team player

Experience

Banker’s Life Chico, CA

Life Insurance Sales Representative 2/2017 – 12/2017

*Customer Service, setting appointments to initiate services.

*Explain in detail the benefits of various products.

*Maintain a loyal client base, responding effectively to client needs.

Westak Sunnyvale, CA

Receptionist / Buyer 1/1996 – 3/2016

*Maintained Systems Applications and Products (SAP) Database

*Purchased all raw materials, office supplies, etc.

*Handled vendor complaints, received customer returns for dispositioning

*Answered phones, greeted visitors and assigned duties

*Used computers for various applications, such as database management and word processing

*Maintained and entered information into databases

*Operated office equipment, such as fax machines, copiers, or phone systems, and arranged for repairs when equipment malfunctioned

*Located and attached appropriate files to incoming correspondence requiring replies

*Open, read, routed, and distributed incoming mail and other materials and answered routine letters

*Provided services to departments, such as order placement or account information

*Reviewed work done by others to check for correct spelling and grammar, ensured that company format policies were followed and recommend any revisions

*Managed projects and contributed to committee or team work

ICPC Etched Circuits Redwood City, CA

Senior Inspector, Acting Lead 9/1993 – 1/1996

*Lead Quality Control department and verified customer returns

*Wrote Discrepancy Material Reports for Material Review Board

*Liaised between Underwriters Laboratory and company for compliance

*Oversaw creation of ISO 9002 implementation team

*Conducted first article inspections for all phases and materials

Zycon Corporation Santa Clara, CA

Scrap Analyst 9/1987 – 9/1993

*Verified all scrap for multilayer and press departments and generated yield reports on data received

*Reviewed work done by others to check for correct spelling and grammar, ensured that company format policies were followed, and recommend revisions

*Managed projects and contributed to committee and team work

Education

Certified IPC Trainer Microtek Labs Anaheim, CA

ISO 2001 Auditor Westak Sunnyvale, CA

ASI 9100 Auditor Westak Sunnyvale, CA

Job Skills Workshop Butte College Chico, CA

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