ROBIN T. WILLIAMS

**** ******* **** #**

District Heights, MD 20745

202-***-****

ac68s1@r.postjobfree.com

PROFESSIONAL DEVELOPMENT

Throughout my career I have utilized my experience and motivation to grow and succeed to enhance every environment in which I have been employed. I have great leadership, planning, and time management skills that enhanced the workflow in Perioperative Services and increased customer satisfaction. I am seeking opportunities to continue to increase my skill sets and broaden my experience leading to office management. My strengths include:

Leadership – The ability to communicate well and follow-through on all assignments has led to a well-coordinated functional front desk.

Team Building – Function as a liaison in the exchange of information necessary to facilitate the movement of patients through the surgical suites.

Strategic Planning – Assist in the direction and flow of staff, physicians, and patients to assist the charge nurse with efficiency in the Operating Room Schedule and the delivery of services.

Customer Service/Customer Relations – Enhanced the flow and exchange of information between nursing caregivers, physicians, vendors, other ancillary departments, and visitors to the institution.

EXPERIENCE

Unit Clerk (April,2017-July, 2018)

Howard University Hospital, Washington, DC

Manages, plans, organizes, and directs the activity of Maternal Child Health Services Control Desk in the Nursery.

Provide the necessary communication to facilitate the movement of nurses, physicians, and patients through the Nursery and Maternal Child Health Department.

Perform data entry as necessary in the system.

Coordinates the transport of patients.

Maintains and stock office supplies and forms.

Performs order entry and retrieval as needed.

Serves as liaison between Maternal Child Health Service and other departments.

Serves as a resource person as needed in the collection and dissemination of information.

Transporter (December, 2016- April, 2017)

Diamond Transportation, Springfield, Virginia

Performed transportation services via vans and cars.

Maintained and documented travel logs.

Performed vehicle safety checks.

Provided assistance as needed for clients.

Unit Clerk (October, 2012 – June, 2016)

Howard University Hospital, Washington, DC

Manages, plans, organizes, and directs the activity of Perioperative Services Control Desk.

Provide the necessary communication to facilitate the movement of nurses, physicians, and patients through the Operating Room.

Perform data entry as necessary in the system.

Coordinates the transport of patients.

Maintains and stock office supplies and forms.

Performs order entry and retrieval as needed.

Serves as liaison between Perioperative services and other departments.

Serves as a resource person as needed in the collection and dissemination of information.

Transporter (March, 2007 – February, 2012)

Diamond Transportation, Springfield, Virginia

Performed transportation services via vans and cars.

Maintained and documented travel logs.

Performed vehicle safety checks.

Provided assistance as needed for clients.

ROBIN WILLIAMS Page 2

Office Assistance (January, 2006 – March, 2007)

Youth Villages, Arlington, Virginia

Coordinated office activities as assigned.

Participated in administrative projects as assigned.

Maintained office equipment and supplies.

Performed data entry and maintained client records.

Established communication protocols with school system.

Office Assistance (May, 2005 – January, 2006)

Sparks Personnel, McClean, Virginia

Coordinated office activities.

Performed data entry.

Coordinated interviews for potential hires.

Managed the badge system.

Participated in the reporting process with security.

Maintained effective communication with staff for duties as assigned and training.

Coordinated guess visits.

Create schedules, replenish forms, records, and data collection tools.

Submitted requisitions for supplies.

Finance Officer (December, 2003 – January, 2007)

Power Place, Inc./Ecclesia Fellowship, Washington, DC

Maintained expense database.

Maintained an accounting of clients funds.

Perform distribution of client’s funds.

Collected and recorded financial contributions.

Prepared referral for clients.

Coordinated social services appointments.

Purchased supplies, goods, and services for the institution.

Office Coordinator (November, 2001 – December, 2003)

Department of Consumer and Regulatory Affairs, Washington, DC

Coordinated Office activities.

Maintained a tracking and monitoring database for investigative cases.

Prepared case jackets for court hearings.

Responsible for time, attendance, and payroll.

Maintained statistical records.

Prepared communication and documents for the Program Manager.

Served as a liaison with other federal agencies, the public, and staff.

Coordinated service delivery.

ROBIN WILLIAMS Page 3

EDUCATION

Project Empowerment (October, 2001 – November, 2001)

Office Skills Development

Applied Career Training (April,1996 – November, 1996)

Registered Medical office Administrator

Billing, Medical Terminology and Pharmacology

Training Inc. (July, 1988 – November, 1988)

Professional Development

Office Skills Development

SKILLS

Excellent oral and written communication skills

Computer Literate

Computer Applications: Microsoft Word, Outlook, Excel, WordPerfect 9.0, Mediware, Perioperative Solutiions, Case

Tracking System, Medisoft, Soarian Clinical

CERTIFICATIONS

CBSI, Medisoft, Medical Billing and Coding

REFERENCES

Available upon request

Contact this candidate