Manager Office
Resume:
DESNEY KELEBOGILE MODIKOE
The Reeds, Centurion
Cell no: 083-***-****
E-mail: ******.*******@*****.***
Objectives
Office Administrator with over 12 years of professional experience, with a National Diploma in Public Relations Management form UNISA. Skilled in all aspects of office administration, organization of filing systems, use of electronic office equipment, reception, data entry, coordinating with staff, scheduling appointments. Communication skills demonstrated through verbal and writing abilities, client relations, marketing expertise, customer service skills, and the ability to produce in-depth reports and correspondence. A self-directed team player who is always willing to go the extra mile. Excellent communication skills successfully utilized in preparing reports and documents and liaising with senior staff members and clients. Extensive knowledge of computer software applications. A resourceful and trustworthy employee.
Areas of Expertise
Developed and implemented improved policies and procedures, resulting in improved efficiency and productivity.
Spearheaded and successfully implemented ongoing research and compilation of confidential documents.
Use clear, concise communication skills in conjunction with organizational skills to perform daily duties.
Demonstrated ability to meet the needs of patrons, dependable, hardworking, reliable, and punctual. Accustomed to fast-paced, high-pressured positions,
Demonstrated ability to prioritize multiple tasks, meet deadlines, and provide quality service.
Resourceful, energetic, competent, multi-task and results-oriented.
Professional Experience
South African Civil Aviation Authority 2012 to Present Administrator
Reviewed data base system for making changes to data base.
Provide administrative and executive support task that are highly confidential and sensitive
Managing SM and Executive s diary manually and electronically
Liaise with internal and external stakeholders to ensure achievement of goals locally and internationally
Arrange and coordinate meetings and all SM s events around the project
Travel arrangements for Aviation Security team
Generating procurement purchase orders on software system including and purchase orders and invoices
Management of weekly time sheets and S an T claims
Scheduling, arranging and coordinating meetings in terms of invites, boardrooms and organising, catering
Develop and maintain Master Record Index for electronical filing of documents
Handling internal and external calls and emails
Receiving host and visitors
Providing a central point of contact for internal and external customers’ queries/complaints
Organising office operations and procedures
Verify and report on resources and costs on monthly (or shorter period as may be required) basis, in accordance with the required financial standard
Constantly updating budgets on a monthly basis to keep track on our departmental budget
Assisting in completion of various forms for the department
Ensuring that all meetings are transcribed and that minutes are maintained pdfed, copies of the minutes sent to relevant parties
Maintain incoming and outgoing register and document management system
Department of Human Settlement July 2010 to October 2012
Senior Administrator
Assist in the management of budget and funds shifting
Assist in compiling report and presentations for the office of the Director General
Procuring equipment and office supplies
Processing memorandums and submissions
Coordinate all logistical arrangement for meetings
Perform ad hoc task when required
Ensuring financial reports are accurate and submitted accordingly
Process and verify claims and sessional allowance
Secretarial & administration support to the director and Director General
Screening calls, typing, faxing, photocopying, taking messages
Visitors reception
Management of director and the Office manager s diaries
Arrange meetings, functions & workshops, parking, venue for meetings
Type minutes and other documents
Prepare presentations on power point
Report Writing and proof reading
Make travel & accommodation arrangements locally and internationally
Handle subsistence & transport claims and S&T
Submit claims for travelling & accommodations expenditure to finance
Administer petty cash
Recording analyzing of Cabinet memos
Capturing all incoming memos, letters and action list on the tracker
Prepare cell phone allowance payments
Order stationary & obtain quotations for the office of the Director General and his home
Record incoming & outgoing memo’s, mails, facsimile & distribute to relevant people
Liaising with provincial departments of human settlements & other government departments
Distribution of salary advices, telephone bills and reading matters
Maintaining leave records or personnel within the Chief directorate
Assisting with PMFA, BAS and forms for Procurement
Department of Education September 2007 to June 2010
Project Coordinator
Assist in the project management process by collecting, collating, and producing records
Implement the delivery, monitoring, administrative and general targets and tasks set by the project managers and ensure overall effective day-to-day administration of projects
Coordinate meetings, materials, presentations, and minutes, arrange schedule and maintain calendar of appointments, travel itineraries and other special events.
Financial organization planning collecting and structuring data, prepare spreadsheets and reports
Setting-up and maintaining manual and electronic filing systems
Review data and information generated by the Projects’ implementing agencies and prepare information materials for briefing and review sessions
Assist the project manager with updates to the Project schedules
Support the Project Manager in the running of project sponsor and project progress meetings, minute taking, presentation and coordination activities including venues
Produce weekly status report and ensure distribution to all stakeholders including Solution design, IT development, Testing, Production support and business owners and or affected parties as well as Solutions Management team.
Actively share relevant information with business and IT stakeholders pertaining to the project delivery activities executed within the program of works.
Produce monthly reporting packs.
Establish and leverage a network across all disciplines within the IT delivery chain
Maintain high levels of self-development in accordance with personal development plans
Reviews project activities for compliance with procedures and standards.
Department of Human Settlement October 2005 to August 2007
Public Relations Officer
Assist in the management of budget and financial reports
Compiling Quarterly reports
Strategic management Planning
Outsourcing all business plans for all the 9 Provinces
Provincial visits and planning
Site Visits
Organising workshops/ seminars for the ministry
Customer liaison support to ministry
Assisting with arranging Media conferences from time to time
Liaison with the Media from time to time
Assist in compiling report and presentations
Procuring equipment and office supplies
Processing memorandums and submissions
Coordinate all logistical arrangement for meetings
Ensuring financial reports are accurate and submitted accordingly
Make travel Coordinating for the office locally and internationally
Gather information on each project to achieve quality event production
Prepare name tags, notebooks, packages, gift bags, registration lists and seating cards
Serve as liaison with vendors on event related matters
Assist with preparing and managing the budget
Provide periodic progress to staff and directors
Scheduling of events on the calendar
Make travel arrangements and ordering event signs
Contacting with keynote speakers and workshop presenters
Doing Status report for the office
Managing database
Fereirra Décor World March 2005 to September 2005
Trainee Sales Consultant
Processing customers’ Orders
Assisting with Quotations
Counter Sales
Floor Sales
Customer Services
Doing administrative duties assigned from time to time
Silver Stars Executive Search January 2005 to March 2005
Recruitment Consultant
Liaison with our clients regarding placement queries
Doing any other administrative duties assigned from time to time
Headhunting - identifying and approaching suitable candidates;
Completing a search of the candidate database to find the right person for the employer’s vacancy;
Receiving and reviewing applications, managing interviews and short-listing candidates; Requesting references and checking the suitability of applicants before submitting their details to the employer;
Briefing the candidate about the responsibilities, salary and benefits of the job in question; preparing CV’s and correspondence to forward to clients in respect of suitable applicants;
Organising interviews for candidate as requested by the client;
Informing candidates about the results of their interviews; Negotiating pay and salary rates and finalising arrangements between client and candidates;
Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programmes.
Silver Stars Executive Search May 2004 to December 2004
Receptionist
Typing daily agenda
Taking minutes during meetings
Typing and data capturing of documents
Handling petty cash
Arranging appointments and meetings
Attending to the Switchboard
Doing other duties assigned from time to time.
Provide office support services in order to ensure efficiency and effectiveness within the office Receive,
direct and relay telephone messages and fax messages
Direct the Members and the general public to the appropriate staff members
Pick Open and date stamp all general correspondence up and deliver the mail
Maintain the general filing system and file all correspondence
Assist in the planning and preparation of meetings, conferences and conference telephone calls
Maintain an adequate Make preparations for Council and committee meetings inventory of office supplies Respond to public inquiries
Provide word-processing and secretarial support Perform clerical duties in order to maintain Develop and maintain a current and accurate filing system administration
Monitor the use of supplies and equipment Coordinate the repair and maintenance of office equipment
ACADEMIC QUALIFICATION
Name of School Sewagodimo Technical & Commercial High School
Highest Standard Grand 12 (matric)
Period 1995 - 1998
Subject Passed Business Economics SG, Accounting SG,
Typing SG, Setswana HG, English HG, Afrikaans HG,
PROFESSIONAL QUALIFICATION
Name of School UNISA
Qualification Diploma in Public Relations Management
Completed 2017
RELEVANT SKILLS
Account Management • Income and Expenditure
POP system software • PO generation
Microsoft Office • Reports writing
Expense Control • Month-end Closings
Networking capabilities • Customer Service & Client Relations
Time Management • Multicultural Understanding
OTHER SKILLS AND INTERESTS
Conducted voluntary work as a News Report for YFM from Sept 2003 up to Dec 2003
Studying towards a Bachelor of Commerce in Business Informatics with UNISA
Professional Association
Member of IIBA South Africa 2011
References
Name Mr Ike Makena
Position Deputy Chief Education Specialist
Company Dept of Education
Tel 012-***-****
Name Mr Bulumko Ntlantsana
Position Assistant Director
Company Dept of Human Settlement
Tel 012-***-****
Name Mr Thembinkosi Lehloesa
Position Director
Company Dept of human Settlement
Name Mr Gregg Hademan
Position Manager
Company Ferreira Décor World
Tel 011-***-****
Name Mr Mugumbate
Position Operational manager
Tel 012-***-****
Contact this candidate