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Manager Office

Centurion, Gauteng, South Africa
October 01, 2018

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** ******** *****

** ************* **

The Reeds, Centurion

Cell no: 083-***-****




Office Administrator with over 12 years of professional experience, with a National Diploma in Public Relations Management form UNISA. Skilled in all aspects of office administration, organization of filing systems, use of electronic office equipment, reception, data entry, coordinating with staff, scheduling appointments. Communication skills demonstrated through verbal and writing abilities, client relations, marketing expertise, customer service skills, and the ability to produce in-depth reports and correspondence. A self-directed team player who is always willing to go the extra mile. Excellent communication skills successfully utilized in preparing reports and documents and liaising with senior staff members and clients. Extensive knowledge of computer software applications. A resourceful and trustworthy employee.

Areas of Expertise

Developed and implemented improved policies and procedures, resulting in improved efficiency and productivity.

Spearheaded and successfully implemented ongoing research and compilation of confidential documents.

Use clear, concise communication skills in conjunction with organizational skills to perform daily duties.

Demonstrated ability to meet the needs of patrons, dependable, hardworking, reliable, and punctual. Accustomed to fast-paced, high-pressured positions,

Demonstrated ability to prioritize multiple tasks, meet deadlines, and provide quality service.

Resourceful, energetic, competent, multi-task and results-oriented.

Professional Experience

South African Civil Aviation Authority 2012 to Present Administrator

Reviewed data base system for making changes to data base.

Provide administrative and executive support task that are highly confidential and sensitive

Managing SM and Executive s diary manually and electronically

Liaise with internal and external stakeholders to ensure achievement of goals locally and internationally

Arrange and coordinate meetings and all SM s events around the project

Travel arrangements for Aviation Security team

Generating procurement purchase orders on software system including and purchase orders and invoices

Management of weekly time sheets and S an T claims

Scheduling, arranging and coordinating meetings in terms of invites, boardrooms and organising, catering

Develop and maintain Master Record Index for electronical filing of documents

Handling internal and external calls and emails

Receiving host and visitors

Providing a central point of contact for internal and external customers’ queries/complaints

Organising office operations and procedures

Verify and report on resources and costs on monthly (or shorter period as may be required) basis, in accordance with the required financial standard

Constantly updating budgets on a monthly basis to keep track on our departmental budget

Assisting in completion of various forms for the department

Ensuring that all meetings are transcribed and that minutes are maintained pdfed, copies of the minutes sent to relevant parties

Maintain incoming and outgoing register and document management system

Department of Human Settlement July 2010 to October 2012

Senior Administrator

Assist in the management of budget and funds shifting

Assist in compiling report and presentations for the office of the Director General

Procuring equipment and office supplies

Processing memorandums and submissions

Coordinate all logistical arrangement for meetings

Perform ad hoc task when required

Ensuring financial reports are accurate and submitted accordingly

Process and verify claims and sessional allowance

Secretarial & administration support to the director and Director General

Screening calls, typing, faxing, photocopying, taking messages

Visitors reception

Management of director and the Office manager s diaries

Arrange meetings, functions & workshops, parking, venue for meetings

Type minutes and other documents

Prepare presentations on power point

Report Writing and proof reading

Make travel & accommodation arrangements locally and internationally

Handle subsistence & transport claims and S&T

Submit claims for travelling & accommodations expenditure to finance

Administer petty cash

Recording analyzing of Cabinet memos

Capturing all incoming memos, letters and action list on the tracker

Prepare cell phone allowance payments

Order stationary & obtain quotations for the office of the Director General and his home

Record incoming & outgoing memo’s, mails, facsimile & distribute to relevant people

Liaising with provincial departments of human settlements & other government departments

Distribution of salary advices, telephone bills and reading matters

Maintaining leave records or personnel within the Chief directorate

Assisting with PMFA, BAS and forms for Procurement

Department of Education September 2007 to June 2010

Project Coordinator

Assist in the project management process by collecting, collating, and producing records

Implement the delivery, monitoring, administrative and general targets and tasks set by the project managers and ensure overall effective day-to-day administration of projects

Coordinate meetings, materials, presentations, and minutes, arrange schedule and maintain calendar of appointments, travel itineraries and other special events.

Financial organization planning collecting and structuring data, prepare spreadsheets and reports

Setting-up and maintaining manual and electronic filing systems

Review data and information generated by the Projects’ implementing agencies and prepare information materials for briefing and review sessions

Assist the project manager with updates to the Project schedules

Support the Project Manager in the running of project sponsor and project progress meetings, minute taking, presentation and coordination activities including venues

Produce weekly status report and ensure distribution to all stakeholders including Solution design, IT development, Testing, Production support and business owners and or affected parties as well as Solutions Management team.

Actively share relevant information with business and IT stakeholders pertaining to the project delivery activities executed within the program of works.

Produce monthly reporting packs.

Establish and leverage a network across all disciplines within the IT delivery chain

Maintain high levels of self-development in accordance with personal development plans

Reviews project activities for compliance with procedures and standards.

Department of Human Settlement October 2005 to August 2007

Public Relations Officer

Assist in the management of budget and financial reports

Compiling Quarterly reports

Strategic management Planning

Outsourcing all business plans for all the 9 Provinces

Provincial visits and planning

Site Visits

Organising workshops/ seminars for the ministry

Customer liaison support to ministry

Assisting with arranging Media conferences from time to time

Liaison with the Media from time to time

Assist in compiling report and presentations

Procuring equipment and office supplies

Processing memorandums and submissions

Coordinate all logistical arrangement for meetings

Ensuring financial reports are accurate and submitted accordingly

Make travel Coordinating for the office locally and internationally

Gather information on each project to achieve quality event production

Prepare name tags, notebooks, packages, gift bags, registration lists and seating cards

Serve as liaison with vendors on event related matters

Assist with preparing and managing the budget

Provide periodic progress to staff and directors

Scheduling of events on the calendar

Make travel arrangements and ordering event signs

Contacting with keynote speakers and workshop presenters

Doing Status report for the office

Managing database

Fereirra Décor World March 2005 to September 2005

Trainee Sales Consultant

Processing customers’ Orders

Assisting with Quotations

Counter Sales

Floor Sales

Customer Services

Doing administrative duties assigned from time to time

Silver Stars Executive Search January 2005 to March 2005

Recruitment Consultant

Liaison with our clients regarding placement queries

Doing any other administrative duties assigned from time to time

Headhunting - identifying and approaching suitable candidates;

Completing a search of the candidate database to find the right person for the employer’s vacancy;

Receiving and reviewing applications, managing interviews and short-listing candidates; Requesting references and checking the suitability of applicants before submitting their details to the employer;

Briefing the candidate about the responsibilities, salary and benefits of the job in question; preparing CV’s and correspondence to forward to clients in respect of suitable applicants;

Organising interviews for candidate as requested by the client;

Informing candidates about the results of their interviews; Negotiating pay and salary rates and finalising arrangements between client and candidates;

Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programmes.

Silver Stars Executive Search May 2004 to December 2004


Typing daily agenda

Taking minutes during meetings

Typing and data capturing of documents

Handling petty cash

Arranging appointments and meetings

Attending to the Switchboard

Doing other duties assigned from time to time.

Provide office support services in order to ensure efficiency and effectiveness within the office Receive,

direct and relay telephone messages and fax messages

Direct the Members and the general public to the appropriate staff members

Pick Open and date stamp all general correspondence up and deliver the mail

Maintain the general filing system and file all correspondence

Assist in the planning and preparation of meetings, conferences and conference telephone calls

Maintain an adequate Make preparations for Council and committee meetings inventory of office supplies Respond to public inquiries

Provide word-processing and secretarial support Perform clerical duties in order to maintain Develop and maintain a current and accurate filing system administration

Monitor the use of supplies and equipment Coordinate the repair and maintenance of office equipment


Name of School Sewagodimo Technical & Commercial High School

Highest Standard Grand 12 (matric)

Period 1995 - 1998

Subject Passed Business Economics SG, Accounting SG,

Typing SG, Setswana HG, English HG, Afrikaans HG,


Name of School UNISA

Qualification Diploma in Public Relations Management

Completed 2017


Account Management • Income and Expenditure

POP system software • PO generation

Microsoft Office • Reports writing

Expense Control • Month-end Closings

Networking capabilities • Customer Service & Client Relations

Time Management • Multicultural Understanding


Conducted voluntary work as a News Report for YFM from Sept 2003 up to Dec 2003

Studying towards a Bachelor of Commerce in Business Informatics with UNISA

Professional Association

Member of IIBA South Africa 2011


Name Mr Ike Makena

Position Deputy Chief Education Specialist

Company Dept of Education

Tel 012-***-****

Name Mr Bulumko Ntlantsana

Position Assistant Director

Company Dept of Human Settlement

Tel 012-***-****

Name Mr Thembinkosi Lehloesa

Position Director

Company Dept of human Settlement

Tel 012-***-****/076-***-****

Name Mr Gregg Hademan

Position Manager

Company Ferreira Décor World

Tel 011-***-****

Name Mr Mugumbate

Position Operational manager

Tel 012-***-****

Contact this candidate