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Huntsville, TX
September 30, 2018

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Executive Director Vice President of Operations District Manager

Qualifications Profile

Strategic, performance-driven, and results-oriented professional, offering broad-based experience in business planning, development, and management, as well as general administration. Tactical leader; adept at driving company profitability by establishing and operating various businesses. Equipped with solid leadership, organizational, and presentation skills in supervising high-caliber teams of professionals and coordinating with key clients and vendors. Knowledgeable of accounting, cost control, finance, merchandising, and upselling strategies.

Areas of Expertise

Operations Management

Inventory Control

Sales and Marketing Creation and Coordination

Budget Planning and Administration

Regulatory Compliance

Program Management

Product Development

Training and Development

Professional Experience

Smoothie King, Huntsville, TX

Franchise Owner 2003–2018

Oversaw day-to-day business operations which involved hiring and guiding staff members, organizing employee schedules, and administering and processing payroll

Prioritized key functions covering accounting, financial reporting, traditional marketing, community events and sponsorships planning, and product upselling

Established and maintained partnership with Sam Houston State University Athletic teams for catering and daily meals

Fulfilled multiple roles throughout tenure including writer, designer, and editor for all business and marketing materials

Observed strict adherence to health codes and all franchise standards

Steered efforts in driving sales and boosting profitability by creating upselling contests

Expertly formulated and implemented company business plans, as well as maintained excellent guest service

Career Highlights:

Consistently attained and maintained top ranking within the Houston market on all corporate metrics, and consistently tripled sales since 2011

Received King’s Club award by achieving corporate benchmark

Pinecrest Construction, Huntsville, TX

Coordinator 1996–2018

Demonstrated interpersonal skills in cultivating positive relationship with various vendors and in advertising the business

Took charge of preparing multiple reports and updating project schedules

Provided assistance in organizing and maintaining necessary files, scheduling project meetings, and coordinating shipment of materials to appropriate sites

Supported customers and sub-contractors in resolving contract-related questions

Encoded data in tracking spreadsheet to guarantee compliance with scope of work

Dickey’s Barbecue Pit, Huntsville, TX

President Owner 2011–2016

Performed key responsibilities encompassing managing stock levels, purchasing supplies, planning budgets and team schedules, as well as maintaining financial records

Recruited, mentored, and supervised numerous staff members

Complied with licensing, hygiene and health and safety legislation/guidelines

Served as liaison among customers, employees, and suppliers

Attended to client and guest inquiries, complaints, and other concerns

Held accountability in generating and presenting staffing and sales reports

Iron Works Health Club, Huntsville, TX

President Owner 2002–2011

Strategically led operations of a 30,000 sq. ft. facility within health club

Fostered relationship with local businesses to secure corporate memberships

Assumed responsibility in developing programs, drafting and editing business materials, and training over 30 personnel

Directed all marketing initiatives by creating and updating website, handling public affairs, and taking part in area health fairs

Handled business administrative tasks such as supply inventory, strategic marketing, promotions, finance, payroll, and supply inventory

Career Highlights:

Served as driving force in the relocation of health club to larger location by managing equipment and renovations

Efficiently grew membership base from 150 in first year of operation to over 2000 by 2011

Other Experience

Rhino Fitness, Houston, TX



Executive Master of Business Administration

Sam Houston State University, Huntsville, TX

Bachelor of Arts in Spanish, Minor in Business

Texas Tech University, Lubbock, TX GPA: 4.0

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