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Delivery Manager/Agile Project Manager/Digital/Scrum Master

Libertyville, IL
September 30, 2018

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Sambhav Sogani

M: 804-***-**** Greater Chicago Area

Seasoned IT professional managing strategic programs and digital transformation

Performance-driven senior manager with 15 years of progressive experience in program and project management, business analysis, and consulting. Proven track record of delivering business process and technology solutions to address business needs across multiple consulting engagements. Adept at navigating through complex stakeholder landscape, creating strong relationships in the process. Trusted advisor to business teams with proven record of instilling trust and confidence. Seasoned people manager with years of experience in mentoring teams, setting goals and performance management for direct and indirect reports. Deep experience in Healthcare and Pharma domain. Certified Scrum Master (CSM) by Scrum Alliance

Multi-faceted experience in digital health executing strategic programs around Tele-health, Data Integration and customer experience with medical device partners (involving sensors, leveraging IoT), Clinical data integration strategy to enable outcomes based study and predictive analytics, Chronic Disease Management, Payer collaboration, EPIC/EHR implementations, Wellness programs (leveraging Gamification), B2B marketing pages, Third party integrations, Educational tools and content etc. Adept at leading Agile and SDLC based delivery processes.

Key Areas of Expertise

Strategy and Roadmap Planning

Project/Program/Portfolio Management

Agile and Scrum

Business Analysis

Salesforce Effectiveness

Healthcare and Pharma Domain

Digital Strategy

Cross functional Team Management

Risk and Compliance Management

Change Management

People and Performance Management

Software Development Methodologies

Professional Experience

Senior Digital Project Manager and Scrum Master

05/2017 to Current

Cognizant Technology Solutions - Walgreens

Deerfield, IL

As part of Digital Pharmacy team, accountable for execution of strategic initiatives for Digital Consumer Health and Innovation Platform division for an $82 Billion pharmacy. Key accomplishments:

Manage a $3.5M+ portfolio of a 25-member multi-disciplinary global agile team comprising of creative, content management, product management, development and QA associates

Collaborate with cross-functional teams to lead and manage execution of building in-house platform to manage benefits for employees saving multi-million dollars every year

Manage IT execution in collaboration with external partners on multiple high profile strategic programs including Payer collaboration, Precision Medicine Initiative (PMI), Connected Care, Telemedicine etc. thereby boosting online sales and enhancing user experience

Managing data integration strategy with vendors and product team to enable outcomes study in future keeping legal, privacy, HIPAA and security compliances in check

Manage multi-faceted vendors/partners including medical devices, mobile apps, labs, third party software, content providers for IT integration

Manage all aspects of scoping, project planning, budget management, risk identification and mitigation across the portfolio

Deliver all projects/programs on set timelines with high quality amidst parallel priorities and commitments

Provide dashboard reports and scorecards to leadership for delivery visibility

As a Scrum Master:

Lead the Scrum ceremonies – Daily Scrum, Planning, Grooming and Retrospection

Track burn down charts and other metrics to identify inefficiencies and streamline the overall delivery process - overall team velocity increase by 20%

Coach the existing team and new team members on agile process and adherence

Effectively manage projects via MS Office tools, Visio and JIRA

Sr. Project Manager and Lead BA

10/2015 to 04/2017

Cognizant Technology Solutions - Walgreens

Deerfield, IL

Held accountability for delivery on key modules of a multi-million-dollar EPIC implementation for Health Care Clinics division of an $82 Billion pharmacy. Key accomplishments:

Program managed the end to end delivery of clinic scheduler adhering to new platform needs, timelines, quality and budget in hybrid agile environment

Collaborated with marketing, creative, digital, mobile, patient experience, clinical, legal, privacy, security, infrastructure teams to finalize business scope and feasibility of clinic scheduler requirements

Collaborated with a team of cross functional project managers to manage overall project plan and schedules for delivery across waterfall and agile delivery models

Helped manage aspects of the roll-out of the training programs across various regions for EPIC adoption

Defined, led and managed the end-to-end Technical Dress Rehearsal for all the clinics to ensure EPIC readiness for Go-live with a 97% satisfaction rate

Consulting Project Manager and SME

05/2013 to 10/2015

Cognizant Technology Solutions - Walgreens

Deerfield, IL

Accountable for providing recommendations on array of projects around strategy building, regulatory and compliance, IT optimization and rationalization needs for the enterprise pharmacy and infusion division of an $82 Billion pharmacy. Key highlights:

Future of Pharmacy: Interviewed key stakeholders to formulate a future vision for business operating model. Documented 1500+ enterprise wide business needs in-line with both internal and external stakeholder inputs and recommendations. Built a capability framework and heat map to delineate current state and future state need assessment. This provided input to the enterprise IT team for a multi-year implementation roadmap with a budget of $100M+

Reporting landscape rationalization: Conducted 80+ interviews across multiple divisions of specialty and infusion business units to identify current and future reporting needs. Proposed recommendations on streamlining the overall reporting landscape cutting redundancies by 40% while fulfilling true business needs

ICD-10 remediation and implementation: Conducted and facilitated 100+ stakeholder interviews across Retail and Specialty pharmacy business units to identify ICD-10 impact areas. Prepared remediation plans to meet the CMS regulatory timelines and be 100% compliant

Business Project Manager and BSA

01/2010 to 04/2013

Cognizant Technology Solutions – Anthem


Engaged in multiple projects and requirements across multiple divisions for a leading $44 Billion health insurer. Key highlights:

Broker Portal, Cost of Care and other projects

Managed a team of 9 BA’s and managed delivery of enhancements and optimization efforts for broker portals across various states. Received multiple accolades from Anthem leadership

Reduced price-to-quote by 30% by eliminating data entry inefficiencies thereby increasing broker’s effectiveness in creating a quote quickly

Led business and system requirements working with business and architect teams for creating data model for ‘Cost of Care’ program

Project Manager/BA Manager

05/2008 to 12/2009

Tela Sourcing (part of Trizetto, now Cognizant) - Adaptis


Led an eight-member team that gathered and delivered requirements and managed development of a benefits management platform for a large health Insurer

Lead Business Consultant/Project Manager

04/2006 to 04/2008

AskMe Corporation – Seattle based start-up (now Hivemyne) – Novartis


Started the company’s India business consulting operations and handled multiple F500 client engagements for Product up sell and customization/deployment needs. Accountable for requirements management, program management and consulting activities. Handled clients in various industries and helped address their strategic knowledge management needs through AskMe’s flagship product. Drove communication and adoption plans to instil knowledge sharing culture through the platform

Business Consultant/Project Manager

05/2004 to 03/2006

Synygy Inc. – GE Healthcare, Wyeth(now Pfizer)

Pune, India

Delivered incentive compensation plan designs and implementations for top pharma clients in the areas of sales alignment, quotas, bonus and incentives

Asst. Engineer

08/2003 to 04/2004

Consulting Engineering Services

Delhi, India

Provided consulting services on environmental engineering related areas to government agencies


Bachelor's Degree: Engineering 1999 - 2003 Indian Institute of Technology Guwahati, AS, India


Extra Mile award - Cognizant – 2014

Best Consultant - Cognizant – 2013

Associate of the Year - Cognizant – 2011

Associate of the Quarter - Cognizant – 2010

Employee of the Month - AskMe Corp – 2007

Best Employee – Optic Award – Synygy - 2004

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