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Receptionist, customer service, payment processing, office support/ c

Windsor, CT, 06095
September 30, 2018

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I am a self-motivated and experienced employee looking to make a positive impact by joining a company where my support skills and experience can contribute to the Team and Company growth.


Bristol Eastern High School

Bristol, CT

Graduated June 1983

High School Diploma

Honors & Awards

Red Key Award (branch): First and Second Quarter, 2017

Leadership and Teamwork Key Appreciation Citations (local and regional): 2016, 2017

Caliber Teller Award, Northern New England Region, 2nd Quarter 2016

Work Experience

Lead Teller: KeyBank, East Windsor, CT: October 2016- Present

●Experienced cash management in various capacities.

●Well versed in policy / procedure compliance.

●Flexible in support of Personal Bankers in portions of their jobs.

●Responsible for planning and distributing employee schedules.

●Facilitated and directly supported leadership through multiple changes in ownership.

●Training and onboarding of new tellers.

Lead Teller/Assistant Lead Teller/

Full time Teller: First Niagara Bank,

East Windsor, CT

April 2011- October 2016

●Branch Vault responsibility as well as cash handling.

●Compliance and regulatory training and execution.

●Training new tellers.

●Served in Supervisor capacity (approx 4 months) in absence of Branch Manager.

●Responsible for ordering and budgeting for office supplies.

Part time Teller/Float teller: New Alliance Bank, East Windsor, CT

April 2010- April 2011

●Began career as part time teller.

●Worked as needed in 5 area branches in a float capacity in addition to my branch teller duties.

Prior to April 2010 : 20 year Stay at Home Mom/ Domestic Engineer.

Other Experience

●Marketable skills earned in a Volunteer capacity.

●Room Mom

●Teacher aide.

●Girl Scout Assistant Troop Leader.

●20 yrs prior: Receptionist, Office Assistant, League Coordinator, Retail Day Manager, Fashion Sales assistant -Bridal Salon, Hairdresser.

Volunteer Experience

Cub Scout Troop Treasurer

●Kept track of cash flow.

●Tracked expenditures and incoming cash.

●Assisted Scoutmaster in a realtime accounting of troop finances.

Boy Scout Troop Committee member

●Sat on numerous Boards of Review.

●Assisted Scout leadership in various capacities as needed.

●Aforementioned as a Volunteer.

●Hospitality Chair in charge of Eagle ceremonies and social events

Boy Scout Troop: Fundraiser Organizer

●Popcorn Kernel in charge of program for 4 or 5 years.

●Served as organizer, treasurer, purchaser, and product distributor.

●Responsible for attending training on the regulations surrounding the running of said fundraiser.

●Aforementioned as a Volunteer.


Office Skills: MicroSoft Office suite, Multi line phone system, knowledge of various office equipment

Social Skills: Good communication, works well with others, Team player, excels in support capacity. Able to work independently.


Jim Churchill- 860-***-****(cell)

Georgette King- 860-***-**** (home)

Melissa Demaine- 860-***-**** (cell)

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