Suzanne M. Albovias
Greater St. Louis area
Progressive Medical Inc.
Associate Manager, Lead Clinical Nurse Educator Jul 2015 – Present
Provide online product training modules to new employees.
Make agenda and provide instruction for product training for all new hires at our corporate office .
Provide clinical support to existing and potential accounts.
Provide sales support to our national sales team for clinical applications of our products in multiple call points including OR, ICU, Interventional Radiology, and pharmacies.
Travel to facilities for on-site clinical support for potential accounts piloting our products, or assist in the training for implementation of our products.
Assist in create marketing material for our private label products, including creating IFUs and training material.
Participate in conference calls with accounts to help troubleshoot workflow with the implementation of our products.
Work with our manufacturers for ongoing training for the entire sales force to keep their clinical knowledge up to date.
Work with local rep to develop training plan and communicate all details of implementation between the team members.
Product manager for our manufacturer of ambulatory pumps. I developed the implementation plan and quoting protocol for our sales team. I was responsible for the implementation of the products into our accounts which included organizing training for clinicians and software development.
Clinical Support Specialist August 2014 – March 2015
Conducting bedside clinical training for the esophageal doppler monitor in both OR and ICU environments
Conducting classroom educational sessions for physicians, nurses, and technicians
Identifying and reporting areas of potential growth within hospitals.
Working in coordination with the Account Development Manager to develop new and grow existing accounts.
Nihon Kohden America
Clinical Application Specialist February 2013 – August 2014
Provide clinical application by interfacing with sales and service personnel to effectively implement bedside monitoring equipment systems to accounts throughout US.
Assist in the presale by providing clinical applications of our systems that would work best for the customer’s needs.
Configure software for monitoring devices to customer’s specifications, and assist in setting up a network for hardwire and wireless systems.
Lead implementation teams to complete the project on time and to the customer’s satisfaction.
Responsibilities include clinical classes, product demonstrations, and go-live support.
Develop and deliver a customized clinical training and support plan at customer accounts.
Providing ongoing customer support either in person or by telephone.
B Braun Medical Inc. May 2012- January 2013
Clinical Nurse Educator
Clinical product educator for infusion pumps, disposable and IV fluid products
Classroom in-services and clinical instruction to the client’s medical staff.
Providing sales support and working with territory representatives to give clients optimal clinical support for products.
Manage rapport with hospital physicians and ancillary staff members
Provide follow up to accounts to assist with troubleshooting ensuring the client satisfaction.
Assist in pre-sale phase when the sales representative feels my clinical experience would be beneficial.
Barnes-Jewish Hospital December 1996-January 2013
Registered Nurse, Cardiothoracic ICU
Provide patient care to post-operative patients recovering from cardiac and thoracic surgeries, which include heart and lung transplants.
Administer conscious and unconscious sedation for bedside procedures including but not limited to tracheostomies, transthoracic echocardiograms, emergent intubations, and cardioversions.
Proficient in post-anesthesia monitoring for general anesthesia.
Provide clinical instruction and education for nursing students.
Teach patient and family instructions for ventricular assist device management, various clinical conditions, post-transplant management and post cardiac surgery recovery.
Preceptor of new employees and a teaching resource for other staff members
Liaison for patients and family members with all other disciplines
Develop an excellent rapport with the physicians.
Charge nurse for 22 bed ICU
Proficient in ventricular assist device management
Cross Country Traveling Nurses 1992-1996
Assigned to various hospitals throughout the country on a temporary basis to assist with staffing ICUs in need of nurses.
Worked for large urban hospitals as well as small community hospitals in interventional radiology, post-anesthesia care units, neurosurgery, medical, vascular, cardiac, and trauma ICUs
Able to adapt quickly and efficiently to new environments while traveling and working independently
Provide clinical instruction for the intra-aortic balloon pump
Developed physician relationships over broad area.
Harry S. Truman Hospital 1991-1992
Worked in the surgical ICU monitoring and recovering patients after general, neurosurgery, vascular, cardiac and thoracic surgeries.
University of Missouri-Columbia
Bachelor of Science-Nursing
Active RN license in the state of Missouri
•Ventricular assist devices
•Extracorporeal membrane oxygenation (ECMO)
•Intra-aortic balloon pumps
•Basic Life Support
•Advanced Cardiac Life Support
•General anesthesia recovery
•IV therapy for peripheral and central IV access sites
•Sterile procedure/OR protocol
•Cardiac and Lung Transplant Management
•Invasive line monitoring: Swan Ganz catheters, central lines, arterial lines
•Hemodynamic monitoring and interpretation
•SVO2 monitoring and interpretation
•Post-op cardiac bypass and valve repair/replacement recovery
•Proficient in Microsoft word, excel, and power point
Very familiar and proficient with vendor credentialing and managing facility approvals
References available upon request