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Customer Service Sales

Decatur, AR
September 30, 2018

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**** ******* **.

Decatur, AR *****



Self-motivated, results-driven professional with over 4 years of comprehensive experience developing exceptional relationships with clients, peers, and senior leadership to provide sustainable business solutions. Highly effective in marketing both tangible and intangible products and services. Superb project leadership abilities and personnel management skills. Proven problem-solving and analytical thinking skills, a fast-learning curve, and ability to adapt to evolving industry trends. Persuasive speaker and negotiator.

Core Competencies

Business Analysis

Relationship Management

Resource Management

Data Processing

Solutions Advice


Risk Analysis/Management


Customer Service

Promoting Sales

Facility Management and Accountability

Human Resource Management

Project Management

Team Leadership

Technological Applications

Strategic Planning

Portfolio Management





Fiscal Management and Accountability

Organizational Behavior

Operations Management


06/2018 – CURRENT

Sales Partner / SpotOn, Northwest Arkansas

Selling the SpotOn Platform to small and medium sized businesses.

Competitively prospect new business in local and regional territories.

Perform comprehensive market research on products and local businesses.

Actively cold and warm call potential clients to get a foot in the door.

Use networking opportunities to create successful, on-going business relationships.

Planned and organized routes within territory to maximize efficiency and time in the field

08/2017 – 06/2018

Manager, Beer Dept. / Guess Who? Liquor, Bentonville, Arkansas

Checked and managed all incoming deliveries to ensure accurate inventory management.

Coordinate buying and merchandising decisions for a high-volume liquor store, as well as replenish stock and maintain product quality and rotation.

Found innovative ways to increase sales through display presentation and promotional pricing, resulting in a weekly increase in sales of at least 60%.

Provide up-to-date knowledge on all department products in the store and sold throughout the state to employers, employees, and customers, and possess up-to-date knowledge on competitors’ pricing.

Negotiate pricing and buying with vendors to effectively maximize the stores profit.

Provide exceptional customer service by recognizing needs, questions, and problems, while working with associates to promote sales.

11/2014 – 04/2018

Sales Associate / TJ Maxx, Russellville, Arkansas

Completed and processed at least one TJX Rewards card each month.

Maintain exceptional customer service.

Developed new display ideas and marketing techniques.



Bachelor’s Degree / Arkansas Tech University

Emphasis in Business

Continuing education in Business Professional Studies

Coursework in Business and Management, Computer Science and Software Engineering, Speech and Communication, Sociology and Psychology, and Business Administration.


Volunteered with River Valley Food 4 Kids during my junior year of college, helping raise money to ensure no kid goes hungry in the River Valley area. Additionally, we were able to provide over 2,500 backpacks to children in the surrounding school districts.

Volunteer at the Decatur United Methodist Church Food Drive.

Participated in multiple competitive sports growing up, including football, basketball, baseball and track, being team captain from sophomore year through senior year, and played baseball collegiately.

Founding Father and member of the Pi Kappa Alpha fraternity at Arkansas Tech University, where I was a part of numerous community service events, as well as campus events and future involvement.

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