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Civil Litigation Paralegal

Atlanta, GA
September 30, 2018

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Garvey Ducheine

*** ********** ****, #**** • Lawrenceville, Ga 30044 • 774-***-****

EDUCATION_ Curry College

Milton, MA

Paralegal Certificate December 2015

Newbury College

Brookline, MA

Bachelors of Art in Communication May 2014

WORK EXPERIENCE_ Massachusetts Attorney General's Office

Boston, MA

Senior Paralegal/Trial Division M arch 2017 - September 2018

• Assist in discovery, including drafting responses and requests for interrogatories, admissions and production of


• Draft pleadings, including motions to dismiss, motions for extension of time and voluntary dismissals

• Conduct depositions

• Conduct settlement negotiations

• Draft settlement agreements

• Provide support and assistance to attorneys in preparation for hearings and trials

• Screen and prepare mail

• Manage attorney calendars

• Prepare court documents for filing

• Maintain and update case management systems

Enterprise Rental Cars

East Boston, MA

Administration J anuary 2012 - September 2018

● Answer customer telephone calls regarding existing accounts.

● Respond to questions and concerns about service, and escalate calls appropriately.

● Consult with customers to evaluate needs and determine best options.

● Counsel customers on options for service and coverage.

● Upgrade service and offer additional options.

● Consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns.

● Kept records of customer interactions and actions taken, including – transactions, comments, inquiries and complaints.

● Supplied customers with written responses and information and followed up on customer communications.


Boston, MA

Assistant Music Director/Show Producer March 2015 - August 2018

● Research topics, guests and current events

● Research material for program content and writing interview questions

● Conduct interviews either in the studio or on location.

● Schedule guests and live interviews for daily and weekly shows

● Prepare and run equipment during live broadcast

● Manage small creative teams, working with DJs and sound engineers

● Generate ideas for programs and pitch these to editors

● Edit recorded material using digital equipment and understanding technical procedures.

● Resolve scheduling issues which include editing down materials recorded by colleagues.

● Archive show audio/posting podcasts

● Coordinate talk show and newsroom efforts

● Managing the digital efforts of the morning show including producing content for social media-web

● Producing morning show content for repurposing

● Booking guests and screening phone calls from local market listeners

● Manage automation and troubleshoot any issues

Kriss Law Atlantic Closing & Escrow


Legal Assistant July 2016 - March 2017

● Prepare documents for refinance closings

● Communicate with town tax collectors/assessors to confirm balances for closings

● Complete requests for title work

● Provide files to loan processors for closing documents

● Search for available attorneys for refinance closings

● Schedule refinance closings

● Coordinate refinance closing availability with borrowers and loan processors Newbury College

Brookline, MA

Tech Assistant March 2014 - May 2014

● Performed analysis, diagnostics, and resolution of PC and Mac related issues

● Completed appropriate paperwork, documentation, and system entry

● Assisted in the orderly arrangement and testing of electrical equipment

● Monitored phones, emails, and personal inquiries in a professional manner

● Completed presentation preparation

● Managed Inventory of computer equipment

● Provided assistance instruction to students

R eferences

Jermaine L. Kidd, Esq.

Assistant Attorney General

Massachusetts Office of the Attorney General Maura Healy 1 Ashburton Place, 18th Floor

Boston, Ma 02128


Jessica L. Shaffer, Esq.

Assistant Attorney General

Massachusetts Office of the Attorney General Maura Healy 1 Ashburton Place, 18th Floor

Boston, Ma 02128


Ryan Askerberg

Branch Manager

Enterprise Rent - a - Car (Boston Logan International Airport) 15 Transportation Way

East Boston, MA 02120


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