Civil Litigation Paralegal
Resume:
Garvey Ducheine
*** ********** ****, #**** • Lawrenceville, Ga 30044 • 774-***-**** •
******.********@********.***
EDUCATION_ Curry College
Milton, MA
Paralegal Certificate December 2015
Newbury College
Brookline, MA
Bachelors of Art in Communication May 2014
WORK EXPERIENCE_ Massachusetts Attorney General's Office
Boston, MA
Senior Paralegal/Trial Division M arch 2017 - September 2018
• Assist in discovery, including drafting responses and requests for interrogatories, admissions and production of
documents
• Draft pleadings, including motions to dismiss, motions for extension of time and voluntary dismissals
• Conduct depositions
• Conduct settlement negotiations
• Draft settlement agreements
• Provide support and assistance to attorneys in preparation for hearings and trials
• Screen and prepare mail
• Manage attorney calendars
• Prepare court documents for filing
• Maintain and update case management systems
Enterprise Rental Cars
East Boston, MA
Administration J anuary 2012 - September 2018
● Answer customer telephone calls regarding existing accounts.
● Respond to questions and concerns about service, and escalate calls appropriately.
● Consult with customers to evaluate needs and determine best options.
● Counsel customers on options for service and coverage.
● Upgrade service and offer additional options.
● Consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns.
● Kept records of customer interactions and actions taken, including – transactions, comments, inquiries and complaints.
● Supplied customers with written responses and information and followed up on customer communications.
B87FM
Boston, MA
Assistant Music Director/Show Producer March 2015 - August 2018
● Research topics, guests and current events
● Research material for program content and writing interview questions
● Conduct interviews either in the studio or on location.
● Schedule guests and live interviews for daily and weekly shows
● Prepare and run equipment during live broadcast
● Manage small creative teams, working with DJs and sound engineers
● Generate ideas for programs and pitch these to editors
● Edit recorded material using digital equipment and understanding technical procedures.
● Resolve scheduling issues which include editing down materials recorded by colleagues.
● Archive show audio/posting podcasts
● Coordinate talk show and newsroom efforts
● Managing the digital efforts of the morning show including producing content for social media-web
● Producing morning show content for repurposing
● Booking guests and screening phone calls from local market listeners
● Manage automation and troubleshoot any issues
Kriss Law Atlantic Closing & Escrow
Needham,MA
Legal Assistant July 2016 - March 2017
● Prepare documents for refinance closings
● Communicate with town tax collectors/assessors to confirm balances for closings
● Complete requests for title work
● Provide files to loan processors for closing documents
● Search for available attorneys for refinance closings
● Schedule refinance closings
● Coordinate refinance closing availability with borrowers and loan processors Newbury College
Brookline, MA
Tech Assistant March 2014 - May 2014
● Performed analysis, diagnostics, and resolution of PC and Mac related issues
● Completed appropriate paperwork, documentation, and system entry
● Assisted in the orderly arrangement and testing of electrical equipment
● Monitored phones, emails, and personal inquiries in a professional manner
● Completed presentation preparation
● Managed Inventory of computer equipment
● Provided assistance instruction to students
R eferences
Jermaine L. Kidd, Esq.
Assistant Attorney General
Massachusetts Office of the Attorney General Maura Healy 1 Ashburton Place, 18th Floor
Boston, Ma 02128
********.****@********.*****.**.**
Jessica L. Shaffer, Esq.
Assistant Attorney General
Massachusetts Office of the Attorney General Maura Healy 1 Ashburton Place, 18th Floor
Boston, Ma 02128
*******.*******@********.*****.**.**
Ryan Askerberg
Branch Manager
Enterprise Rent - a - Car (Boston Logan International Airport) 15 Transportation Way
East Boston, MA 02120
****.*********@***.***
Contact this candidate