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Manager Engineer

Location:
San Antonio, TX
Salary:
Market Plus
Posted:
September 30, 2018

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Resume:

David Houston Diatikar PMP-ACP

http://www.linkedin.com/in/daviddiatikar

828-***-****, ac68h3@r.postjobfree.com,

EXECUTIVE SUMMARY

Strategic Planning & Visioning

TQM / ITIL / SDLC

LSS Initiatives & Project Selection

Project Management

Research

Service/Product Development

KPI / Performance Metrics Systems

Toyota Production System

Management Consulting

Business Analysis

Hoshin Kari / DFM / VAVE

DMAIC, DFSS

Instructor, EQ

Rapid Process Improvement

Business Storytelling

I employ Lean Agile Six Sigma Thinking using servant leadership to provide clients with the right tools and services to maximize value in their Business transformation journey. Lean agile tools are key to delivering benefits to your customers everyday.

Diverse background spans government and private consulting; retail IT (Sears), financial services, insurance (TDI, AIG, USAA, AMEX); Tier 1-3 supplier to Ford and General Motors; medical waste (logistics management); rubber printing products (batch chemical processing and finishing); airline carting (food manufacturing and logistics); food processing; consumer plastic and injection molded products; industrial equipment sales, support and application engineering; steel manufacturing (integrated mills); military leadership and operations.

ACCOMPLISHMENTS

Assisted in managing the effort to establish and implement the Corporate LSS program for Verisk. Co-taught the initial two waves of Green Belt Classes and coached and mentored to completion Green Belt projects (25 persons). [Verisk]

Engagement Manager - Test Management Office, Testing Center of Excellence Build Definition Engagement. [Sears]

Data and Analytics Group - Commonizing Processes and Documentation across the Enterprise. [USAA]

Built, and managed a five-person team. Optimized Continuous Improvement support for Technology group (Software Development Life Cycle, vendor management, Change, Incident, and other ITIL functions) and external clients such as product development, marketing, etc.). Team save findings exceeded $5,000,000 in just 6 months [American Express]

Designed and proposed visual kanban based systems to manage raw material inventory for two plants. Potential savings exceeded $1,000,000. Reduced changeover times at two plants from 12 to less than 3 hours by implementing standardized work and Single Minute Exchange Die (SMED) methods. [Tredegar, Films Division]

Conceived and wrote strategic Lean business unit plans (focused factories) for the tool division business units were implemented - estimated savings were 10% of the divisional budget. [Panduit Corp.]

PROFESSIONAL EXPERIENCE

WALMART – KAEPPEL CONSULTING 2018 to 2018

Consumer Retail Company,

Distrubution Center Consultant, Greencastel IN and Bartlesville OK

Studied and quantified receiving vendor errors. Recommended means to reduce/eliminate labor waste.

USAA - MILLENNIUM GROUP 2018 to 2018

Diversified financial services group of companies, banking, investing, and insurance to people and families that serve, or served, in the United States military.

Senior Business Process Manager, San Antonio, TX

Mentored, created business analysis deliverables and assisted implementing Disciplined Execution "Sourcing Supplier" for the Global Services Group.

BEYOND LLC – ENIAC PARTNERS 2017 to 2018

Beyond is a design and technology ideas company.

Senior Business Process Manager, San Antonio, TX (Remote)

Develop, Train and Introduce standard process within and across Beyond studios.

Manage, continuously improve and create processes to maximize value for Beyond and their customers.

VERISK – KAEPPEL CONSULTING 2016 to 2017

American data analytics and risk assessment firm, serving customers worldwide in insurance, natural resources, financial services, government, and risk management.

Master Black Belt Instructor and Coach, San Antonio, TX

Co taught Green Belt Certification Classes. Prepared testing materials for yellow and green belt certification.

Coached and mentored up to 25 student projects at the same time. Co-lead a major Kaizen event freeing up to 35 FTEs. Student projects freed up another 14 FTEs. Mentoring included management development as needed outside the subject material.

Board certified (Verisk) Green Belt candidates.

Developed teaching materials and mentored Cost of Delay and Estimating Project Duration. (Methods to prioritize backlogs).

USAA – STRATEGIC STAFFING SERVICES 2015 to 2016

Diversified financial services group of companies, banking, investing, and insurance to people and families that serve, or served, in the United States military.

Senior Business Process Consultant, San Antonio, TX

Disabled United in Action to Make an Inclusive Society (DUNAMIS) Program Manager

Enterprise Data and Analytics Office – Business Analysis, Commonizing Processes and Documentation across the Enterprise.

Facilitation as needed between Corporate Business Units and Groups. Mentored junior staff persons as needed.

Taught Agile Certified Practitioner classes after hours at the USAA campus.

TATA CONSULTING SERVICES – GLOBAL CONSULTING PRACTICE 2013 to 2015

Tata Consultancy Services Limited is an Indian multinational information technology service, consulting and business solutions company.

Senior LSS Lead Consultant, Chicago, IL

Senior LSS Lead Consultant – AIG Worldwide Clams NY, NY, TDI Canada wide Claims (8 lines of business) Toronto, Canada – worked with black belts practitioners and black belt DFSS practitioners to define, optimize and improve flow of manual and automated processes. Mentored client persons as needed.

Sears Holding Corporation

1.Senior Process Consultant – Targeted Interactions (Retail), Process Management (Campaigns)

2.Engagement Manager, Test Management Office, Testing Center of Excellence Build Definition Engagement. Mentored junior persons as needed.

USAA - ITEC 2012 to 2012 (Contract)

Diversified financial services group of companies, banking, investing, and insurance to people and families that serve, or served, in the United States military.

Lean Six Sigma Expert, San Antonio, TX

Facilitate and support USAA compliance process improvements. Worked with and mentored black belt practitioners.

Initiated a DMAIC project for the end to end process – object to reduce compliance project cost and cycle time.

Implemented best practices and key performance measures to sustain improvements.

MANAGEMENT SCIENCE AND INNOVATION 2011 to 2012 (Contract ended)

Small computer related service company in Herndon, Virginia.

Associate Master Black Belt, Fort Bragg, NC,

Hired as a subject matter expert to facilitate and support the MSI’s contract with the United States Army Reserve Command’s continuous improvement office

Team savings totaled several million dollars (Cycle time reductions and improved quality)

Worked with and mentored black belt practitioners.

AMERICAN EXPRESS 2010 to 2011 (Organizational Changes)

Multinational financial services corporation

Director of Continuous Quality Improvement, Phoenix, AZ

Hired as a subject matter expert to develop and manage a 5-person team to drive continuous quality improvement within American Express Technologies.

Built and managed a 5-person team from internal and external sources (Phoenix & Brighton UK).

Integrated lean concepts into the exiting define, measure, analyze, improve and control (DMAIC) six sigma quality framework providing services to Technology group (Software Development Life Cycle, vendor management, Change, Incident, and other ITIL functions) and external clients such as product development, marketing, etc.).

Conceptualized and executed hybrid customized rapid improvement events (RIE) with client teams. (Phoenix and Brighton UK).

Coached and Mentored black belts candidates and black belt practitioners.

WATLOW ELECTRIC 2010 to 2010 (Contract)

Watlow Electric is a leading global provider of senor systems for vehicle and industrial devices.

Contract Lean Six Sigma Black Belt – Active Sensors – Richmond, IL

Contracted through Delta Services - Led and implemented activities to launch two new products for the Active Sensors Value Stream.

Lean and Six Sigma Tools included video tape before and after improvements, direct data collection, interviews, team training, data collection, standard work, variation reduction, and decision making.

Value stream mapped the whole Active Sensors Value Stream starting with receipt of order through delivery of the product at the customer assembly plant. Created 3, 6, and 12 months improvement plans with resourcing requirements.

STERICYCLE CORP 2008 to 2009 (Organizational changes)

Stericycle Corporation is a nationwide provider of medical waste disposal services

Area Manager of Continuous Improvement – Chicago, IL

Taught basic and intermediate level continuous improvement skills, including hands-on Kaizen events for management and team members, at multiple sites.

Spearheaded or supported 19 Kaizen events at multiple sites, focusing on 5S, standard work, and flow.

LSG SKYCHEFS 2006 to 2008 (Organizational changes)

LSG Sky Chefs is a caterer to airline and retail markets

Director of Lean Manufacturing – Irvin, TX

Taught Lean six sigma skills, including problem solving activities for up to 16 staff, general managers, and associates, at 6-14 sites; mentored as many as four Lean managers during Kaizen events in build-to-order environments.

TREDEGAR, FILMS DIVISION 2005 to 2006 (Director Position)

Tredegar is a manufacturer of specialty consumer component films

Senior Leader, Lean Processes – Terre Haute, IN

Collaborated with managers and associates to develop and present a complete Lean Manufacturing training course, comprising several modules, for machine-paced chemical manufacturing.

Analyzed, developed, and updated the Film Division’s product lifecycle management process.

Value stream mapped major production facilities.

Designed and developed visual kanban based systems to manage raw material inventory for two plants. Potential savings exceeded $1M.

STURDY CONTROLS CORPORATION 2004 to 2005 (Contract)

Sturdy Controls is a manufacturer of automotive and marine controls

Senior Leader, Lean Processes – Wilmington, NC

Contracted through AEROTEK to improved manufacturing systems to meet Ford and General Motors lean six sigma standards (removed from vendor watch list). Met all Ford and General Motors requirements for three new products launches.

Introduced Operations Equipment Efficiency (OEE) measures in manual-paced production.

Created kanban inventory systems that pull from the production line, delivery carts (parts warehouse) and central stores for high-volume products. Introduced a two-bin parts system to provide a clear signal to the material handler regarding when to replenish parts bins.

Taught, and implemented a basic 5S program on Ford, General Motors, and machine shop production lines. Conceptualized and executed a plan for every part for four production lines.

ADDITIONAL EMPLOYMENT EXPERIENCE

Day International (senior lean process engineer), Panduit Corporation (senior lean process engineer), Sprague Devices (senior manufacturing engineer automotive), Borg Warner (senior manufacturing engineer automotive), Systems Engineering Co (heavy manufacturing equipment sales and design). Liquid Carbonic (corporation field engineering), Nalco Chemical (sales and service), and US Steel (front line supervision).

United States Army Experience: Lieutenant Colonel (Retired) – Veteran, Earned two Meritorious Service and three Army Commendation Medals among others (Detailed resume of service career available on request)

EDUCATION and CERTIFICATIONS

Master of Business Administration, Operations and Management, Keller Graduate School

Bachelor of Science, Chemical Engineering, Tennessee Technological University

Patents and Copyrights Studies (two years), Concord Law School

ASQ Certified Six Sigma Black Belt, Master Black Belt Trained at American Express.

PMI-Agile Certified Practitioner, Instructor

SAFE 4.0 Agilist (SA), SAFe 4.0 Program Manager and Product Owner (PMPO)

Professional Development: Certificate in Supply Chain Management, Certificate in Hospital Management, Shainin Methods, Simulation, Juran Project Management

Affiliations: American Society for Quality-Chicago Chapter, PMI and various LinkedIn Groups

Computer Skills: Flowcharter, Microsoft Office/Project/Visio, Minitab, Adobe Creative Suite/Premiere



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