Manager Customer Service

Location:

Ada, MN

Posted:

September 30, 2018

Contact this candidate

Resume:

Brad Morse 616-***-****

****.*.*****@*****.***

Skills & Abilities

ERP practices for item

management (trainer)

Inventory Management

Advanced Production

Scheduling

Lot Control

Purchasing

Contract Manufacturing

Kaizen Events

Software Selection and

Implementation (Microsoft

Dynamics AX 2009 and

Dataflo)

Lean Concepts

Heijunka

Gimba Walks

Physical Inventory

Process Mapping

Distribution Practices

Excel (Macros)

Word

Outlook

Industries

Manufacturing

Contract Manufacturing

Class II Medical Device

MFG.

Machining

Retail (demand)

Injection Molding

Importing

Exporting

Extruding

Professional Summary

I have over 30 years of experience in manufacturing, scheduling, and Enterprise Resource Planning (ERP), in both repetitive high volume and job shop industries. I enjoy working with ERP systems to support manufacturing and operational systems, as it helps in establishing a comprehensive overview of the companies material flow and its production processes. This information allows me to provide useful feedback and suggestions to the executive team which aids in improving net gains and company growth. Selected Accomplishments

Structural Concepts Corp.

Job shop structure which manufactures custom office furniture and retail merchandising units for the bakery industry.

Created method to structure weekly build schedules to maximize time allowed to ship product on both company fleet and LTL methods with a 98% on time and complete measure.

Served as main contact for customer service to make lookcommitments to customers.

Aided in creation of “features and options” planning tool.

Played integral part on implementation team for ERP system representing operations.

Supervised 3 planners and Data Management person.

Managed Company Fleet of trucks (semi and straight). Increased revenue by 20% then fleet was converted to its own profit center/business.

Managed installers for office furniture.

Ranir, LLC

High volume, repetitive manufacturer of private label dental products with a customer base which included all the major retailers and also a large contract manufacturer for P&G.

Led scheduling of a major move of all equipment.

Convinced management of the need to purchase an ERP system to facilitate growth. Served on the team that successfully implemented the ERP system helping the company grow from $15M - $250M in annual sales.

Managed the material flow, including scheduling function, while maintaining 99.2% on time and complete status during a period of rapid growth.

Created a method to proactively see demands that were not available for shipment 3 days ahead.

Member of implementation team representing scheduling and inventory management for two ERP systems going from post reporting backflush to full lot control (hard issue inventory relief).

Implemented Heijunka (lean) method of scheduling in manufacturing work centers.

Brad Morse 616-***-****

****.*.*****@*****.***

Career Timeline

Custom Profile, LLC

2016 – 2018 Scheduler

Ranir, LLC

2015 – 2016 Materials Manager

1993 – 2015 Production/Inventory Control Manager

Structural Concepts

1982-1993 Master Scheduler and Production/Inventory Control Manager

1979-1982 Distribution Manager