Nona Pontefract
**** *** ****** ******● Houston, TX 77056 ● 281-***-**** (c)
ac689s@r.postjobfree.com
OBJECTIVE
A result driven manager with strong experience in continuous improvement, quality, and six sigma. Seeking a managerial role in Quality department where I can leverage my leadership experience developed 9 years at GE.
EDUCATION
University of Central Florida Orlando, FL
M.S. Industrial Engineering-Management
University of Cincinnati Cincinnati, OH
B.S. Mathematics
WORK EXPERIENCE
Marathon Oil Corporate
Sr. Continuous Improvement Leader 04/2018- Present Houston, TX
Project manager for the DRT software (Drill Readiness Tracking) for 4 assets, Permian, Eagle Ford, Oklahoma, and Bakken.
Project manager for POD software (Plan of Development) for 4 assets, Permian, Eagle Ford, Oklahoma, and Bakken.
Leading Short Term Scheduling project for corporate planning team, with a goal of integration of STS into forecast, and eliminating volatility in the schedule General Electric - Oil & Gas Houston, TX
Quality Manager 04/2015- 04/2018
Managing a team of 15 people and overseeing the quality department for a $110 MM business in Natural Gas Solution.
Strategizing the quality team operation to improve HQ targets for the KIPs, Cost of Quality, Net Promoting Score, NCRs, Customer Complaints, Vendor Recovery, Continuous Improvement projects, and Audits.
Ensuring conformance of QMS to customer, internal, ISO 9001, and regulatory requirements.
Overseeing inspection of incoming and outgoing products.
Responsible for Service Now roll out for the site to improve management of the customer complaints.
General Electric - Oil & Gas Houston, TX
Six Sigma Black Belt 06/2013 – 04/2015
Leading Service Now roll out for Flow Production Technology business and strategizing implementation.
Leading Customer Dispute reduction project for CFO of FPT business
Lead AWO/Kaizen event for Executive Quality Leader of business Nona Pontefract
5555 San Felipe Street● Houston, TX 77056 ● 281-***-**** (c) ac689s@r.postjobfree.com
Reduced number of open Field Issue cases by 52% after 5 weeks of leading the project. Also identified problematic areas and launched smaller scope projects to fix and prevent the same issues from happening again.
Designed a Change Control Board process to link production BOM, Sales BOM and Engineering BOM, and effectively communicate customer change request and any error found on the shop. The cycle time dropped from 87 days to 44 days to capture the changes, which saves company
$1.1MM.
Developed scrap and material substitution process for $90MM safety valve plant to reduce slow moving inventory. Utilized six sigma methodology to reduce SMI by $2MM.
Lead plant wide material preservation initiative to reduce damaged work-in-process parts by 50%. Working to create standard packaging specifications for critical machined components.
Reduced cycle time for open customer complain cases by 49%. General Electric – Oil & Gas Houston, TX
Technology Project Manager 05/2012- 06/2013
Led digitization project for D&S Engineering team to automate metrics reports on Spotfire Software. Successfully produced the product landing page within one week of project assignment.
Steered and initiated tracking of Quality metrics (Audit findings, CAPA, CCR, RCA) for D&S
Engineering team to improve OTD, and increased closure rate by 50% after 8 weeks of launching the project.
Managed purchasing efforts for Spotfire license for D&S, and investigated a better buy option for web player License for D&S. Saved 40% per license across global Oil and Gas groups.
Led a Kaizen project on Yield/Vouchering process, saved 744 hrs/year on actual Touch Time, and 3 days on actual Cycle Time, a 60% improvement.
Designed and drove development of a software program for automation of demand and capacity while managing a foreign team of developers.
Managed several major D&S initiatives in 2013 contributing to process improvements and simplification.
General Electric – Energy Houston, TX
Technology Program Leader 04/2011- 05/2012
Developed and maintain models to support demand and capacity projections for the Offshore platforms.
Improved of Headcount Accuracy for Engineering to reduce the percentage of defects to zero.
Maintained communication and reporting rhythm with GMs, directors, managers, operations, commercial team, finance, HR.
Drove SII, Op Plan and GPB resourcing and financial projections as required by business leadership.
Oversee the improvement of existing data models via advanced data analysis.
Improve existing processes & models for higher efficiency, real-time analyses and readability utilizing Six Sigma principles.
General Electric – Energy Houston, TX
ERP Engineering Site Leader 05/2009- 04/2011
Nona Pontefract
5555 San Felipe Street● Houston, TX 77056 ● 281-***-**** (c) ac689s@r.postjobfree.com
Gathered requirements from business and worked with different engineering teams to prepare them for new ERP system. Designed processes for engineering to work cross functionally with other departments.
Led Engineering Oracle roll out for Drilling and Surface.
Led design of training courses for engineering department.
Trained engineering teams on Oracle interface.
Supported engineering and troubleshooting issues with Oracle. Leading enhancement ideas for engineering.
Forum Energy Technology
QA Engineer 07/2007- 05/2009
Use Lean and Six Sigma techniques to drive improvement throughout the organization.
Provided leadership and guidance to ongoing policy and procedure improvements.
Led projects to develop, review and improve a well-defined quality system in compliance to customer requirements.
Blackbox testing.
Lead internal design processes.
Forum Energy Technology
QHSE Engineer 10/2005-07/2007
Provided leadership and guidance to ongoing policy and procedure improvements.
Analyzed data to assess company's standing on QHSE, and developed training for the fragile areas.
Audited different functions within the company.
Helped improve Root Cause analysis techniques and utilization of Corrective action/Preventative actions to address deficiencies.
Maintained database of Non-Conformance Records.
Tracked and maintained calibrated tools records. Training
GE Lean Sixsigma Black Belt certified
GE Six Sigma Green Belt Trainer
GE Six Sigma Green Belt certified
GE ISO 9001-2001 Internal Auditor certified
GE NCA certified
Qualifications
Demonstrated success in leading global Demand and Capacity program for Offshore engineering team (driving GPB, S2, Op plan)
Familiar with SAP
Familiar with Oracle
Achievements
Nona Pontefract
5555 San Felipe Street● Houston, TX 77056 ● 281-***-**** (c) ac689s@r.postjobfree.com
Improvement of Headcount Accuracy for Engineering to reduce the percentage of defects to zero.
Trained 319 users, pre and post Oracle roll out over 22 subject areas.
Developed 21 engineering task related work instructions for Oracle end users.
Developed Oracle Super User troubleshooting guidelines.
ISO 9001-2001 Internal Auditor certified
Aug-2011 Recipient of Gold Award for Imagination and Courage
Sep-2012 Recipient of Bronze Award for External Focus
Dec-2012 Recipient of Bronze Award for Inclusiveness
Feb-2014 Recipient of Bronze Award for Clear Thinker
Sep-2014 Recipient of Silver Award for External Focus
Oct-2014 Recipient of Bronze Award for Expertise
Oct-2014 Recipient of Bronze Award for External Focus
Oct-2014 Recipient of Bronze Award for Clear Thinker