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Front Office Executive

Location:
New Delhi, Delhi, India
Salary:
20,000/-
Posted:
October 02, 2018

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Resume:

CURRICULUM VITAE

HEMANT TALUKDAR

Address: ***/**, ***** – D,

Ratiya Marg, Sangam Vihar,

New Delhi – 110062

Contact: +91-750*******

E mail: ac689m@r.postjobfree.com

CAREER OBJECTIVE :

- Seeking an opportunity to work in challenging environment that helps me to contribute in an effective manner towards the success value addition of the organization. I look forward to being given increasing amounts of responsibility to use my creativity and explore different vista.

ACADEMIC QUALIFICATION :

B.A. from Delhi University (Correspondence).

12th standard from NIOS (National Institute of Open Schooling) with 56%.

10th standard from Raisina Bengali Sr. sec. School (C.B.S.E) with 52 %.

COMPUTER SKILLS :

Basic Computer Knowledge.

Internet knowledge

MS Word

MS Excel

E – Mailing

WORKING EXPERIENCE :

Organization : DLF King’s Court

Designation & Period : Concierge Executive (From Dec 2017 yet.)

Job Responsibilities :

- Greeted and acknowledged all residents and announced/sign in all guests and contractors/vendors.

- Assisted leases and help with move- ins and move- outs arrangements of residents.

- Provided concierge services for residents such as dry cleaning, event planning, local directions, reservations and setting of appointments to assist with condo unit management.

- Received, sorted and distributed mails and packages.

- Respond to email communications, answer inquiries and offer suggestions.

- Efficiently handle all incoming calls of inquiries from tenants/guests in a polite and professional manner.

- Resolved problems and complaints that residents may have.

- Assisted residents with concierge services, such as, booking dinner parties, bar parties and family events.

- Provide all other job duties as requested by administrative/management staff.

Organization : CL MICROMED Pvt. Ltd.

Designation & Period : Support Executive (Aug 2016 – Dec 2016)

Job Responsibilities :

- Functioned as Support Executive in both Tender and Operations Department.

- Searching online tenders from govt. hospital tender websites.

- Making online tenders by arranging documents as per tender requirement mentioned in the tender websites.

- Uploading/Submitting the documents (General/Technical/Commercial) in the ONLINE platform.

- Making quotations and representation letters for the respective tenders.

- Updating the clients regarding the status of shipments from time to time.

- Coordinating with respective departments of the organization to ensure timely delivery of the shipments to the clients.

- Coordinating with all branch offices located in different states.

Organization : VATIKA MEDICARE Pvt. Ltd.

Designation & Period : Front Office (Jun 2014 – Feb 2016)

Job Responsibilities :

- Attending the patients / corporate clients and solving their queries.

- Receive and answer all incoming calls, confirm appointment time to the patients, solving queries to the patients and passing the same information to superiors.

- Maintain Patients / corporate clients records such as details, appointment bookings, need tests to be done etc. manually as well as on computer.

- Coordinating with other branches related to patients tests which we cannot not done.

- coordinate with the patients for the tests which they want to be done.

- Provided reception duties which involved providing face-to-face contact for patients / corporate clients in a responsive and courteous manner.

- Responded to queries promptly and in a friendly manner.

- Keep track of couriers & maintaining the registers for the same. Also keep track of patients reports delivery status in patient residential address.

STRENGTHS :

- Able to balance and prioritize multiple tasks

- Confident and Consistent in producing results

- Having good planning and problem solving skills

- Self-belief, Self-motivation, Self-confidence and ability to grasp things quickly

PERSONAL DETAILS :

Father’s Name : Late. Babu Talukdar

Date of Birth : 08/02/1990

Gender : Male

Nationality : Indian

Religion : Hindu

Marital Status : Unmarried

Languages Known : English, Hindi & Bengali

Hobbies : Listening to music & play games

Date:

Place:

(HEMANT TALUKDAR)



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