Customer relation, interpersonal relation, Team work, Communication

ALAYEMOLA OLUWADARA JOHANNA

Date of Birth *th May, 1992

**, ******* ****** *****, ****, Lagos

ac6895@r.postjobfree.com +234(0)703-***-****

EDUCATION

**** *.**. (HONS.) PSYCHOLOGY, Second Class, Lower Division, University of Ibadan

PUBLICATION

2015 Final Year Project

Influence of Personality and Demographic Factors on Impulsive Buying Behaviour of Consumers in Ibadan

CORE QUALIFICATIONS

Professional in appearance and demeanour at all times

Personable nature, conversing easily with anyone

Excellent communication capabilities

Experience direct and over the phone services

Very thorough and organised in all paper work

Good influencer

SKILLS

Strong communication skills, listening, persuasive and closing skills

Interpersonal skills; building and sustaining relationships with people in different levels, and from different cultures and background

Strong organizational skills and pays attention to details as well

Knowledge of quantitative and qualitative research methodologies and dissemination

Knowledgeable in the use of some Microsoft packages like word, excel, power point and Statistical Package for Social Sciences (SPSS)

2018 till present Page International Financial Services Limited

Office: Consumer Lending

Strategies on how to converse with prospective clients on a daily and monthly basis in order to meet and exceed target.

Approached potential customers to offer them a free estimate for company services

Talked with potential customers to explain all products and services offered

Follow-up with previous customers to ensure satisfaction and offer continued services

Listened to what customers want and need, and how much they are willing to spend

Placed phone calls to current customers to ask questions regarding satisfaction of services

Accurately completed and maintained customer records for services and quality control measures

2016 Community Development Service (NAFDAC and NDLEA)

Office: Sensitization Officer

Educated members of Oja-tuntun community (Ilorin West L.G.A) on the proper labelling of foods and drugs approved by NAFDAC so as to detect fake drugs

Facilitated question and answer session for members of the community

Witnessed the destruction of substandard (fake and expired) food and drugs carried out by NAFDAC in Asa L.G.A in Kwara State

2015 Practicum Exercise in Clinical Psychology, University of Ibadan

Carried out psychological assessment, diagnosis and treatment planning with clients at the Rehabilitation for the Disabled Persons at Moniya, Oluyole Cheshire Home Ibadan and Ministry of Women Affairs Community Development, Social and Poverty Alleviation, Juvenile Correctional Institution/Child Care Unit (the Abandoned Children) Polytechnic Road Ibadan

Educating families about the disorder especially young mothers in the adolescent clinic in Adeoyo Maternity Home at Yemetu, Ibadan on how to cope with the illness their child developed

Evidence based therapy, including cognitive-behaviour therapy and motivation therapy to patients within the facility Neuropsychiatric Hospital Abeokuta, Ogun State

Group treatment for drug and substance abuse patients at DATER(Drug Addiction, Treatments, Education and Research) house in Neuropsychiatric Hospital Abeokuta, Ogun State

2013-2015Winners’ Campus Fellowship University of Ibadan

Office: Assistant team head

Managed a team of forty students and consistently achieved time bound group objectives

Supervised members of the department in undertaking their delegated tasks

Led the team in successfully organizing a musical concert in 2013 and 2014 with about 250 and 300 people in attendance respectively.

Interests/hobbies

People, fashion, travelling, music, reading and ccooking

Languages Spoken

English, Yoruba

REFREES

Prof. B.O Ehigie

Department of Psychology, University of Ibadan, Ibadan

ac6895@r.postjobfree.com +234 805-***-****

Oyakhire Ohiole

Department of Sociology, University of Lagos, Lagos

ac6895@r.postjobfree.com +234 807-***-****

Contact this candidate