Management Overview
Established a proven record of management experience coordinating fleet management and daily business operations. Background is supported by numerous achievements in areas including: (1) implementing improvements that increased productivity, quality, safety, and customer satisfaction; (2) strengthening employee relations, morale, and performance; (3) achieving exemplary safety records, (4) offering a dedicated work ethic combined with a proven ability to train and motivate team members and evaluate/improve operations. Additional skills include:
Distribution/warehouse operations
Strategic planning
Cost reduction strategies
Error reduction
Inventory control
Forecasting expense tracking
Staff training/ development
Incident management
Safety/incentive programs
Budgeting
Regulatory compliance
Troubleshooting problems
Professional Experience
Tri-State Properties
Co-owner (10/2016 – present)
Primary Responsibilities:
Buy, refurbish, redecorate and flip residential homes for profit
Atlanta Bulk Carrier
Terminal Manager (10/2015 – 10/2016) (Greer, SC)
Primary Responsibilities Terminal Manager:
Started new terminal from scratch
Secured a terminal
Recruited and hired 10 experienced professional drivers
Procured new accounts and new customers
Trained new terminal managers throughout the company
Tidewater Transit,
Terminal Manager (10/2001 - 10/2015) (Cowpens, SC)
Initially employed as Assistant Terminal Manager for Cowpens to assist the terminal manager in day-to-day operations and conflict resolution, and was then promoted to Cowpens Terminal Manager when the opportunity presented itself.
Primary Responsibilities Terminal Manager:
Managed drivers, maintenance personnel, dispatch, and office personnel in their overall operations.
Secured and managed major corporate accounts with hands-on involvement.
Secured long-term business relationships and established clients’ confidence by providing reliable service and ensuring accurate, on-time deliveries.
Managed daily terminal operations, employee training/supervision, and performance evaluations.
Increased accountability of drivers by performing driver observation reports on a regular basis, thus allowing more drivers to retain their safety bonus.
Coordinated fleet maintenance activities
Maintained strict compliance with all government environmental agency regulations
Decreased driver turnover rate from 48.9% in 2007 to 12% in 2010
Education
Gordon University
Barnesville, Ga
BS Psychology (9/83 – 5/87)