Management Employee Relations

Mohammed Shafi. S

Mobile: +917*********

E-mail: *************.***@*****.***

Upbeat, success driven multitask professional with 12 years of progressive experience in diverse HR and Administrative roles. Strong track record of strategic and operational management of employees targeted at achieving business objectives. Proven ability to develop strong relationships across cultures and to provide decisive team leadership in a fast-paced environment.

A Change Representative creating urgency for the organization to keep changing & adapting to the market standards

Adept at People management, maintaining healthy employee relations, handling employee grievances thus creating an amicable & transparent environment.

Formulating & benchmarking best practices of HR to focus on development of abilities to meet present, future goals and mission set by the organization.

Developing succession planning, growth and employee development strategies, keeping in mind the career growth and various profiles of the employees.

Managing appraisal process across the levels and establishing framework for substantiating performance appraisal system linked to Reward Management.

Conceptualizing & developing training & development initiatives for improved productivity, building capability, competency assessments, skills matrices and quality enhancement.

Ensuring optimum utilization of people with respect to their skills and capabilities their retention, motivation, integration and growth.

Working knowledge of MS Office & SAP HRM

ServerNet Services (P) Ltd. – Chennai, India

Provides Data Centre Services for small, Medium and Multi-National Companies Manager HR & Marketing, Nov 2016 to Apr 2017

Assistant Manager HR & Marketing, June 2014 to Oct 2016 Core Competencies

Personal Experience

Profile Summary

Managing HR Recruitment Team and IT Technical Engineers and customers

Ascertain vacancies in our client’s locations/ departments of the company through coordination.

Short list the candidates by conducting Technical and Personal Interviews

Line Up the candidates by conducting Technical Personal Interviews with our client.

Coordinating with Vendors for payment Follow-up.

Marketing for Data Centre for Colocation, Dedicated Server, Virtual & Cloud Server and Storage Server

Brand Management through Social Media, Creating new business opportunities, setting up meetings and closing deals

Market research, Partnering with companies, Advertising & Promotional activities, Customer Database Management, Preparing Demo/Presentation

To catalyze the business development, by identifying the prospective clients for the Organization.

Track against targets and budget. Performing the task of providing suitable embedded and networking solutions to the clients.

Identifying right channel partners to promote our Data center and networking solutions.

Estimation and Proposal/ Quotation prepared when required & Payment Follow-ups with clients.

Senior Executive HR and Admin Facilities, June 2013 to May 2014

Played a key role in ensuring the successful launch of Startup Data Centre. Structured and implemented programs and policies in the areas of Planning business requirements, Implemented Technology at available budget, Manpower Hiring, Development/ Management (Organizing, Motivation, Risk Optimization) and Transitioning.

Adept at managing administrative activities involving purchase of equipments, maintenance of procurement, housekeeping, safety, security, employee induction etc.

Planning and preparing monthly reports pertaining to finance required for maintaining office infrastructure and facilities. Budgeting and cost control measures, Monitoring Budget.

Assisting the department in project management, cost optimization and implementing business expansion plans. Contracts management. Cost control and ensuring timely implementation of the project. Managing repair, maintenance & replacement of office equipment’s, appliances, furniture, furnishings, vehicles, building, etc., Purchasing, Implementation and operations of Security and Surveillance Vendor management- Oversee acquisition, installation and commissioning of equipment’s that are required for the facility IT Systems, Servers and air conditioning.

Processes, Documentation, Business Control checks, audits etc. Monitor all Statutory Compliance areas.

Acting as info-hub for providing administration related information and supervising administrative activities like general admin, verification of stationery stock, petty cash, courier, pest control, housekeeping, etc. Specialization in handling back office operations, inter-office correspondence, confidential mails, quotations, monthly billing and Cheques. HCL Technologies Ltd.

Provides IT Services & IT Consultant, Top 20 largest publicly traded companies, CMMI Level 5, Chennai, India

Executive HR, May 2011 to April 2013

Employee Relation and Communication

SPOC for entire manpower base in terms of employee’s all professional needs.

New Joiners Orientation & on Boarding, create weekly onboard reports.

Effectively filed, maintained, and tracked employee records in HRMS

Conducting regular one-to-ones to gauge their satisfaction levels through RAG Analysis and sharing their feedback with the management.

Interventions & Skip level meetings to address team or individual concerns

Regular Open Houses to address employee grievances and provide an opportunity to interact with the top management thus maintaining an open and transparent culture.

Monthly Management Information Systems Reports to Line of Business HR Head

Coordinating with Travel Desk Team for Employee Visa & Tickets for Onsite Travel maintaining records for US, UK & APAC region.

Driving effective People practice through Rewards & Recognition, Motivating & Retention Strategy and talent differentiation for Higher Performance.

Participate in exit interviews, gathering crucial information to improve department efficiencies and procedures

Coordinating & Participating with CSR Teams.

Birlasoft (India) Ltd.

Provides IT Services & Solution Provider, CMMI Level 5, Bangalore, India. Executive Administration, April 2008 to Mar 2009

Handling General Administration, Housekeeping, Security, CCTV, Internal & External Audits

& Monthly Admin MIS Reports

Coordinating with vendors for supply of Quality Foods to our employees.

Conducting Fire evacuation Drill

Organizing Event Management & Vendor Management

Coordinating Client Logistics and Company Guest House Maintenance

Coordinating with the Facility Management Team for common maintenance if the building

Assisting HR for Sodexho Coupon distribution to the employees and maintain stocks & Reports.

Coordinating for AMC/Vendor Contract Renewal

HCL Technologies Ltd.

Provides IT Services & IT Consultant, Top 20 largest publicly traded companies, CMMI Level 5, Chennai, India

Executive Administration and Facilities, Mar 2006 to Mar 2008

Liaison with Infrastructure team for timely completion of Project and to start operation workflow

Coordinating for setting up for Facility by developing Security, Facility management, Installation of Floor management System (Access Control Systems) & CCTV, Coordination for shifting of equipment’s/ stores for various suppliers/branches & Coordinating for Statutory Compliance.

Responsible for the general upkeep and maintenance of buildings to ensure health and safety standards and also the legal requirements. Managing the cleaning, waste disposal, catering, security and parking of the site, while managing the budgets and keeping records of all payments.

Managing the office systems, including the IT and office equipment.

Handling 2,60,000 Sq.feet building with 2200 plus employee capacity.

Coordinating Technical Team to enable smooth flow of day to day operations, organizing Client Coordination, Hotel booking & arranging Trasport, organize events, induction programs, training, conference etc.

Ensure Asset Management in a logical manner, Conducting Fire evacuation Drill twice a Year, Coordinating & Liaison with HR Team for Recruitment & Infrastructure team. Gemini Enterprises Pvt. Ltd.

Manufacturer of Leather Garments, Chennai, India.

Factory In charge, Feb 2003 to Oct 2005

Managed, Organized and updated files, records, correspondence, charts and reports – Performed HR office: filing documents, printing reports and documents, stocking of equipment and supplies. Attendance tracking, weekly wages, updating Employee data in the system

Assisted with routine HR Related questions, served as the first point of contact for employees – assisting company staffs in solving HR Issues. Setup meetings and Interview schedules as part of recruitment process

Ordered and managed supplies, handling phone calls and mail correspondence.

Handled discrete information related to employee relations, changes in the matters. Provided employee training and orientation services.

Made reservation and coordinated travel schedule for Clients & Management. ASA Software Pvt. Ltd.

Provides Hospital Management System Software, Chennai, India. Associate Executive Marketing & Research, Aug 2001 to Sep 2002

Marketing Research for Hospital Management Systems software.

Collecting data from the Major Hospitals & Pharmacy’s

Based on the requirement from new clients, we coordinate with marketing team for arranging Demo on our Product.

Follow up with the marketing Team till the closure.

Appreciated at HCLT for motivating Freshers & Deploying them on the Project

Streamlining Back ground verification process and closed all Pending BGV at HCLT

Awarded Employee of the Month at Birlasoft for Outstanding Performance on cost reduction from Admin Expenses

Achievements

Certificate of Appreciation at HCLT for outstanding performance of Client Coordination

Certificate of Recognition at HCLT for high Commitment & Outstanding Performance

Academic - B.Sc., Computer Science

Year of Completion - May 2001

University/College - Pee Gee College of Arts & Science, Dharmapuri, Tamil Nadu.

(Affiliated to Periyar University)

Academic - Certified in Human Resource Management

Year of Completion - March 2013

Institute - Radiant Business Solutions, Chennai.

Father Name - Siraj Ahamed

Date of Birth - 28.11.1979

Marital Status - Married

Languages Known - English, Tamil, Hindi & Urdu

Notice Period - Immediate

Total years of experience - 12.05 Yrs

Current location - Chennai, India

Notice period - Immediate

Reason for leaving - Career Growth

Current salary - 540000 INR (Annual)

Visa Type - Nil

Number of years completed in Kuwait - Nil

Education Qualification

Personal Information

Certifications

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