Newport News VA, 23608
• B2B Marketing
• Conflict Resolution
• Time Management
• Customer Service
• Sales & Marketing
• Training & Recruiting
• Microsoft Office
• Project Management
Result-oriented Hospitality Professional with 9 years experience in Business, Customer Service, Hotels, Sales & Marketing, Restaurant and Related Support Services. Women in Hospitality Founder & President
The Sojourner By Genesis Head Hotel Operations
Best Western The Island Assistant General Manager
Protea Hotel By Marriot Sales Manager
European School Of Professional Certificate
London, United Kingdom
Lagos Business School Professional Certificate
Madonna University Bachelor of Science
-Founded an association representing the professional and personal development of Nigerian women involved in the local hospitality industry.
-Managed a team of 150 employees & increased
productivity by 75%.
-Increased return business by 28% through outstanding customer service, surpassed monthly sales target by 20% & decreased vendor cost by 30%.
-Successfully managed a team of professionals in
revamping operations and infrastructure, cutting
overhead costs by 25%.
-Increased the clientele base of the hotel by 120%.
-Retained existing customers and substantially grew the customer base, product line, sales volume by 50% & increased market share by 70% over a period of 6