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Customer Service, Sales, B2B Marketing, Leadership, Guest Relations

Location:
Newport News, VA
Posted:
September 28, 2018

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Contact Information

Email

ac67xz@r.postjobfree.com

Address

*** ***** ***** ****,

Newport News VA, 23608

Phone

757-***-****

Skills

• Leadership

• B2B Marketing

• Conflict Resolution

• Time Management

• Customer Service

• Sales & Marketing

• Training & Recruiting

• Microsoft Office

• Budgeting

• Project Management

Eziunoamaka Amatokwu-

Ndekwu

Experience

Education

Result-oriented Hospitality Professional with 9 years experience in Business, Customer Service, Hotels, Sales & Marketing, Restaurant and Related Support Services. Women in Hospitality Founder & President

Nigeria

Nigeria

May-2017

Currently

The Sojourner By Genesis Head Hotel Operations

Hotel

Lagos, Nigeria.

March-2014

January-2017

Best Western The Island Assistant General Manager

Hotel

Lagos, Nigeria

January-2011

June-2013

Protea Hotel By Marriot Sales Manager

Kuramo Waters

Lagos, Nigeria

September-2009

December-2010

European School Of Professional Certificate

Economics

London, United Kingdom

2013

Lagos Business School Professional Certificate

Lagos, Nigeria

2016

Madonna University Bachelor of Science

Okija Nigeria

2006

-Founded an association representing the professional and personal development of Nigerian women involved in the local hospitality industry.

-Managed a team of 150 employees & increased

productivity by 75%.

-Increased return business by 28% through outstanding customer service, surpassed monthly sales target by 20% & decreased vendor cost by 30%.

-Successfully managed a team of professionals in

revamping operations and infrastructure, cutting

overhead costs by 25%.

-Increased the clientele base of the hotel by 120%.

-Retained existing customers and substantially grew the customer base, product line, sales volume by 50% & increased market share by 70% over a period of 6

months.

Management.

Business Management

Accountancy



Contact this candidate