Customer Service Manager

Shirley Viceral

Senior Account Executive

Madera, CA

**************@*****.***

Looking for a Full-time employment to utilize all my professional skills and provide an opportunity for career development / advancement

Willing to relocate to: San Francisco Bay Area, CA - San Diego, CA - San Antonio, TX Work Experience

Senior Account Executive

Valley Yellow Pages - Fresno, CA

February 2009 to May 2018

9 yrs and 3 months experience in Marketing, selling Advertisement, Find new business and maintain Revenue Accounts (Retention).

Cold Calling, Customer Service and ensure the quality and timeliness of contracts delivered to production

Health Education Coordinator

Napa Valley Hospice and Adult Day Services - Napa, CA April 2008 to February 2009

Coordinate all Adult Day services events, customer service and prepare and maintain training events for the Director

Casino Host

Cache Creek Casino - Brooks, CA

December 2004 to May 2007

Million Dollar Host, Customer Service, Clerk and preparing for the Special Tournament for the High Roller Cusomers

Journey Level Counselor, (Counselor for Inmates)

Cache Creek Casino - Vacaville, CA

April 2005 to February 2006

Substance Abuse Counselor for the Low Control Inmates, Documenting/ Counseling/ Conducting Classes full- time

Youth Case Manager

Work Development Board Contra Costa - Concord, CA

March 2003 to June 2004

Counseling the Youth ages 18-25 yrs old to educate, train, motivate and teach life skill classes and find a full-time job

Career Advancement Center Manager, (Supervisor)

Goodwill Industries - San Francisco, CA

September 2000 to February 2003

Supervisory skills, Customer Service skills, Maintain adequate staffing levels by interviewing, selecting,

training, scheduling, evaluating, assisting full-time in the Career Development, promoting, discipline and termination associates as needed

Education

B.S in HEALTH SCIENCE-OPTIONS

CALIFORNIA STATE UNIVERSITY

September 1994

Contact this candidate