Customer Service Manager

DONNA E. ROBINSON

*** ******* ******, *******, ** 35749 (H) 256-***-**** (C) 256-***-**** (E) ***************@*****.***

SUMMARY

Committed and motivated Administration Assistant with exceptional customer service and decision making skills. Energetic and reliable asset manager skilled with inventory and supply techniques. Strong work ethic, professional demeanor and great initiative. Eager to bring strong administrative skills to a growing company in need of top-level support.

SKILLS

Certified Professional Property Specialist

Office Management

Deltek accounting

Executive management support

Costpoint accounting

Computer proficiency

Schedule management

Policy/procedure development

EXPERIENCE

08/2015 – 05/2017 Legal Assistant/Office Manager

Rebecca A. Robinson Law Offices – Nashville, TN

06/2014 – 01/2017 A/P Clerk

Eagle Support Services Corp. – Huntsville, AL

04/2014 – 06/2014 Hiring Consultant

Eagle Support Services Corp. – Huntsville, AL

02/2014 – 08/2015 Sales Associate

JC Penney – Huntsville, AL

08/2005 – 05/2012 Property Administrator

Eagle Support Services Corporation – Huntsville, AL

08/2004 – 08/2005 Human Resources Assistant

Eagle Support Services Corporation - Huntsville, AL

04/2004 – 08/2004 Hiring Consultant

Eagle Support Services Corporation – Huntsville, AL

10/2000 – 07/2003 NEMS Control/Loan Coordinator

Cortez III Service Corp. – MSFC, AL

12/1999 – 10/2000 Equipment Specialist

Cortez III Service Corporation – MSFC, AL

12/19998 – 12/1999 Store Worker

Cortez III Service Corporation – MSFC, AL

08/1998 – 12/1998 Supply Clerk I

Cortez III Service Corporation – MSFC, AL

04/1994 – 11/1997 Taxi Dispatcher/Administrator

MSI, Division of Bionetics – MSFC, AL

08/1992 – 04/1994 Typist I

MSI, Division of Bionetics – MSFC, AL

01/1982 – 03/1985 Supply Administration Specialist

United States Marine Corps – Camp Lejeune, NC

EDUCATION AND TRAINING

2007 Certified Professional Property Specialist

National Property Management Association

2006 Certified ISO Auditor

Eagle Support Services Corporation

1998 Business Technology Certificate

North Alabama Skills Center

1992 Supply Administration School

United States Marine Corps

1981 Graduate

Central High School, Manchester, TN

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