MICHELLE L MCCLOUD

*** * ****** **

WASHINGTON DC 20001

202-***-****

*/**** ** */**** The Board of Education PG County Schools (Randstad Temps) Upper Marlboro, MD

Clerk

Data Entry at a high volume for auditing on Excel Spreadsheets. Entering schools trimester reports information. First point of contact with all PG County Schools collecting data for statistical auditing. Research PDF files to insure accuracy of all banks statements are submitted along with reports. Filing of all files.

5/2017 to 10/2017 Association of American Medical Colleges (Apex Contract) Washington, DC

Verification Clerk

Data Entry at a high volume pace. Performed the verification activities associated with the American Medical College Application Service (AMCAS) applications including researching, analyzing and evaluating applicant and institution information. Assure that applicants meet AMCAS requirements. Assist in maintaining and revising as appropriate unit procedures and documentation.

4/2017 to 5/2017 ABC Insurance Trust and The National Education Association (Randstad Temps) Washington, DC

Accounting Clerk

Scan all deposits ABCIT & ABCIS. Enter cash receipts (deposits) for 2017 in QuickBooks. Scan ABCIT & ABCIS YTD AP payables to PDF. Enter all 2017 Payables in QuickBooks and attach PDF. Set up AP files for 2017 and purge 2016 and send 2015 to Iron Mountain. Entering Accounts receivable and payable into Quickbooks. Data Entry in Excel Spreadsheets at a high volume pace.

8/2016 to 11/2016 ST JOHN PAUL II SHRINE (Accountemps) Washington, DC

Accounting Clerk

Performed a wide variety of clerical duties and customer service. Assist customers with purchases in the gift shop. Cashier, pricing, stocking books and merchandise. Inventory of merchandise and books. Daily reports through excel. Answer the telephone. Open and closing of the gift shop.

5/2016 to 7/2016 ASM Research (K Force Contract) Fairfax, VA

Industrial Security Analyst

Performed a wide variety of clerical duties in support of background security checks for the Veteran’s Administration. Data Entry alpha and numeric, document scanning. Provided onboarding guidance to staff to ensure compliance with prescribed regulations and procedures. Provided support to on-boarding candidates on numerous VA contracts. Communicated policies and procedures to new hires, ensuring that all documentation is properly sent to the VA. Maintained personnel onboarding records. Maintained and updated onboarding records in the master onboarding tracker. Maintained paper files of onboarding records. Coordinated customer access to sites.

10/2015 to 1/2016 BLUE CROSS BLUE SHIELD (Altek Staffing Contract) Washington, DC

Data Entry Specialist

Performed a wide variety of clerical duties in support of patient services across multiple sites and

departments. As an integral part of the enrollment patient services team the position serves in a

cross-functional, fast-paced environment in order to meet the performance and quality assurance

benchmarks. The Data Entry Specialist I must exercise flexibility duties include the sorting of

encounters by program, data entry of past enrollees and new enrollees for the fiscal year in a high volume pace. Updated

information on insurance policies.

05/2015 to 09/2015 WASHINGTON POST (MB Staffing/Ricoh Contract) Washington, DC

Data Entry/Document Scanner

Produced digital copies of documents for retention purposes. Scanning of Human Resource documents

into a computer system and retained in a digital format. Made sure that documents scanned were

accurate and at the highest quality possible. Was responsible for organizing scanned documents on

various local, network and cloud storage devices.

11/2014 to 03/2015 NATIONAL ASSOCIATION OF BROADCASTERS, (Randstad Temporaries) Wash, DC

Member Services Clerk

Participated in delivery of services to members to ensure excellence. Created a positive environment

where everyone felt welcome. Encouraged and motivated others to become more involved in the National Association of Broadcasters. Communicated in a friendly and a courteous manner when answering the phones, transferring calls and taking messages. Greeted and interacted with members in a friendly manner. Assisted at member services desk and make sure that no member was left unattended. Assisted the Member Services Coordinator, Director and Vice President with mailings, data entry and typing of memorandums. Presented a professional image to all employees, members, and general public. Followed proper procedures for all business transactions (example: receipt, monies and programs registration.) Promoted membership and program enrollment. Flow charts in Microsoft Word.

11/2014 to 12/2014 ACCOUNTEMPS, WASHINGTON, DC

Payroll Clerk

Maintained payroll information by collecting, calculating, and entering data. Updated payroll

records by entering changes in exemptions, insurance coverage, savings deductions, and job title and

department/division transfers. Prepared reports by compiling summaries of earnings, taxes,

deductions, leave, disability, and nontaxable wages. Determined payroll liabilities by calculating

employee federal and state income and social security taxes and employer's social security,

unemployment, and workers compensation payments. Resolved payroll discrepancies by collecting and

analyzing information. Provided payroll information by answering questions and requests. Maintained

payroll operations by following policies and procedures; reporting needed changes. Maintained

employee confidence and protects payroll operations by keeping information confidential. Contributed

to team effort by accomplishing related results as needed.

04/2014 to 09/2014 ZIMMERMAN ASSOCIATES - FOOD AND DRUG ADMINISTRATION (CONTRACT POSITION), FAIRFAX, VA

Data Processing/Data Entry Specialist

Prepared source data for entry by compiling and organizing data; established priorities; resolved

incomplete and unclear data. Entered data by operating data entry equipment into data base; coded

information; resolved problems. Verified and balances by correcting reject reports and code errors;

pulled and returned data to user for correction. Completed data management by resolving rushes and

troubleshooter problems. Accomplished department and organization mission by completing related

results as needed. Data Entry in a high volume.

04/2013 to 06/2013 DC TAX AND REVENUE (CONTRACT POSITION), WASHINGTON, DC

Tax Examiner/Data Entry Specialist/Accounts Receivable Clerk

Received all Corporate and Franchise Tax. Billed all monthly statements, collections, reconciliation

to the general ledger and compilation of accounts receivable scanning of tax documents, as well as

professional services including digitization, and integration services. Copied data from scanned

images into an electronic database. Data entry, typed, scanned of documents, editing. Typed alpha

and numeric information into a database. Edited of tax documents. Accounts Receivable duties. Assist

with employer withholding tax annual reconciliation and reports.

10/2011 to 12/2012 COMMUTER DIRECT (CONTRACT POSITION), ALEXANDRIA, VA

Data Entry Specialist/Office Assistant/Mailroom Clerk

Compared data with source documents and re-entered data in verification format to detect errors.

Compiled, sort and verified the accuracy of data before it is entered. Located and correct data

entry errors. Performed a variety of clerical duties of a routine and recurring nature, including

typing; excel spreadsheets, daily reports, filing, simple posting and preparation of standard forms.

Responsible for handling and processing of all mail. This includes sorting incoming and outgoing

mail, Fed-ex, UPS and US Postal mail. Receive Trans Benefit and input data into system for Metro,

VRE and Marc Train.

06/2011 to 10/2011 T-REX CORPORATION, COLLEGE PARK, MD

Data Entry Specialist

Logged into a computer and accessed work queues as instructed. Followed all oral and written

instructions provided pertaining to the computer images to be keyed. Read computer image and

transcribes information from computer images and paper source. Determined what information needs

keying on each document and makes decisions on questionable information on computer images according to instructions provided. Verified, if required, the previously keyed information is correct.

Deciphered errors and made decisions as to what is the correct information. Direct all questions to

supervisor. Submitted proper forms to indicate problems with the system and/or terminal when

applicable. Maintained confidentiality of rates, private health information, and client information.

Performed work accurately and attended meetings as required.

04/2011 to 6/2011 ADVANTAGE PROFESSIONAL, ROCKVILLE, MD

Receptionist (TEMPORARY POSITION)

Opened and Close Office; answered phones and directed calls to right individuals. Checked all UPS,

Fed Ex Packages in log books and called individuals to pick up packages. Greeted all visitors and

directed them to correct officials.

7/10 to 8/10 US DEPARTMENT OF LABOR, WASHINGTON, DC

Data Entry/Digital Document Scanner (TEMPORARY POSITION)

Opened and scanned of all incoming mail for electronic distribution per customer requirements.

Staged, assembled and maintained inventory for pull and pack (basic fulfillment) of packaged

materials. Checked for processible and non-processible submissions. Data Entry of Employers

Identification Number, Plan Number, Plan Sponsor's Name etc. into the Database, make sure all

documents were legible. Kept track of all benefits records for government employees. Ensured all

benefits was inputted into the database.

5/10 to 6/10 US CENSUS BUREAU, SUITLAND, MD

Enumerator (TEMPORARY POSITION)

Statistical reporting of residents in Washington DC area. Reported how many people were in a private

home, apartments. Statistical reporting on abandoned buildings and homes.

3/10/10 to 5/10 DC TAX AND REVENUE SERVICE, WASHINGTON, DC

Accounts Receivable Clerk (TEMPORARY POSITION)

Received of all Real Estate Tax Monies, posted to the correct square and lot. Billed all monthly

statements, collections, reconciliation to the general ledger and compilation of accounts receivable

reports.

7/09 to 1/10 AMERICAN BUILDING MAINTENANCE, ALEXANDRIA, VA

Payroll Specialist (TEMPORARY POSITION)

Compiled payroll data, and entered data or computed and posted wages, and reconciled errors to

maintain payroll records, using computer and calculator. Compiled payroll data, such as hours

worked, taxes, overtime pay and identification number, from time sheets and other records. Prepared

computer input forms, entered data into computer files, and computed wages using calculator, and

posts to payroll record. Reviewed wages computed and correct errors to ensure accuracy of payroll.

Recorded changes affecting net wages to update master payroll records. Recorded data concerning

transfer of employees between departments. Prorated expenses to be debited or credited to each

department for cost accounting records. Prepared periodic reports for overtime pay or any pay

discrepancies. Prepared and issue paychecks to Area Manager. Filed timesheet, contracts and store

timecards. Was responsible for storage of time cards and time sheets. Assisted Human Resources of

I-9 and other information of potential employees. Ordered office supplies as needed. Flow charts in Microsoft Word.

8/07 to 10/08 LIBRARY OF CONGRESS, WASHINGTON, DC

Data Entry Specialist (CONTRACT POSITION)

Digital archiving and library solutions, as well as professional services including digitization,

and integration services. Copied data from scanned images into an electronic database. Data entry,

typing, scanning of documents, editing. Typed alpha and numeric information into a database. Data Entry in high volume.

10/04 to 1/07 NATIONAL INSTITUTE OF HEALTH, BETHESDA, MD

Administrative Assistant/Accounts Receivable Clerk (CONTRACT POSITION)

Performed data entry and transcription duties. Established procedures that implemented operational

and/or fiscal policies. Compiled data of operating narrative and other reports as requested. Draft

financial, statistical, implemented as directed, planned conferences and meetings. Typed

correspondences, requisitions, travel vouchers and other forms of consequences. Coordinated all

accounts receivable activities in the Publications Department. Billed all monthly statements,

collections, reconciliation to the general ledger and compilation of accounts receivable reports.

5/95 to 8/04 FINANCE OPERATIONS, USMCA STUTTGART, GERMANY

Finance Clerk Data Entry

Word processing, typing, filing, faxing, bookkeeping. Accounts Receivable and payable. Answered

phone. Scheduled and planned meetings.

3/91 to 2/95 CIVILIAN PERSONNEL OFFICE, USMCA, MANNHEIM, GERMANY

Clerk Typist

Typed job descriptions, memos, deposition forms and travel voucher. Processed appropriate and

non-appropriate request forms. Compiled information for periodic office reports. Maintained

correspondence policy standards, claims and court case files.

SKILLS

10 Key adding machine, Microsoft Word, Excel, PBX Telephone, IMIS, JD Edwards, People soft, QuickBooks, Share Point

EDUCATION

Cardozo High School - Washington, DC

St. Paul's College - Lawrenceville, VA

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