QA Lead

Madhavi Barve

Phone: 832-***-****(Cell), 713-***-**** (Home)

Email: *******.*****@*****.***

Summary

10+ years of experience in the Manual Testing with Client/Server, IBM Mainframe and Web based Applications

Strong experience testing financial, commercial and banking applications with work experience in the finance arena

Experience in the Utilities industry and with Oracle CRM (Customer Relationship Management Tool) and ecommerce industry

Software Quality Assurance and testing experience in a variety of environments

Strong experience using automation tools Quick Test Professional, Load Runner, Quality Center, JIRA and CVS version control system

Expertise using Quality Center in conjunction with Microsoft Word, Excel, Rational Requisite Pro, QTP and Load runner

Extensive experience with the full Project/QA Life cycle (SDLC) from requirements analysis to user acceptance testing.

In depth knowledge of QA methodologies and SDLC to ensure quality software testing

Experience testing with various methodologies including but not limited to Functional, Black Box, Security, Integration, Regression, Performance and Usability Testing

Excellent working knowledge in the design and implementation of QA test strategy plans, both manual and automated as defined in the UAT

Experience analyzing business requirements and developing Test Plans, Test Cases, Testing procedures, Test Matrices, Testing standards, Test Scripts and scheduling testing to implement a pre-developed test strategy

Extensive experience in writing Test Plans, Test Cases/Scenarios, Test Procedures and analyzing Test Results

Proficient in SQL and PL/SQL programming for testing database integrity

Strong experience using requirement management tools and functional and performance automation tools

CERTIFICATIONS

Certified Software Quality Analyst, QTP

Oracle Certified Associate

Oracle Customer Care & Billing Version 2.2-Train the Trainer

TECHNICAL SKILLS

Testing Tools

Manual Testing, Quick Test Pro (QTP) 8.2/9.0, Win Runner 7.x, Load Runner 9.5, Selenium, Coded UI, JIRA

Operating Systems

Windows 2000/NT/XP, MS DOS

Scripting

VBScript

Bug Reporting

Mercury Test Director, Mercury Quality Center, PVCS Tracker, Clear Quest,Bugzilla

Web Technologies

ASP.NET, XML, HTML, DHTML, Math ML

Database

Oracle9.0, MS-Access, SQL, PL/SQL,My SQL,SQL Server 2005

Languages

C, VB6.0, VB.Net, C#,AJAX

Configuration Management

Clear Case, Visual Source Safe, PVCS

Web and Application Servers

IBM Web Sphere 5.x,Apache Tomcat 5.x

Operating System

Windows 9X/NT/2K/XP/Vista, Unix(HP/Sun Solaris)AS 400,Linux,MS DOS

Network

TELNET, FTP, HTTP, TCP/IP

Scripting

VB Scripting, TSL

Ontellus (Formerly Keais Records Retrieval)

Role –QA Lead January 2017-Present

Ontellus empowers insurance carriers, self-insured corporations and law firms to reduce costs, make informed decisions and accelerate claims resolution. As the nation’s largest, privately-held records retrieval provider, Ontellus leverages decades of experience and cutting-edge technology to deliver impactful products and client-centric services within industry-leading turnaround times.

Responsibilities:

Managing on-shore and off-shore test teams in India and Egypt for Web application enhancements and support for customer.

Worked on developing Test Strategies for clients from insurance industries on retrieving records and enhancing the product as per their requirements.

Developed Test Plans and Strategies for Single Sign On project managing authentication and authorization of all companies integrated with Ontellus for secured login and access rights.

Working as primary liaison with Customer Service, Business, QA and Development teams for major releases, recreation of customer issues

Reengineered QA methodologies and processes that resulted in establishment of complete traceability of requirements and enhanced test quality.

Managing various QA phases and performing hands on testing including Regression, Functionality and UAT Testing for all external and internal customers

Directly interacting and partnering with clients on a regular basis through road shows, user conferences showcasing new functionality and enhancements. Evaluating and gathering specific client expectations on QA.

Consolidated Graphics

Role-QA Lead March 2010-November 2014

Consolidated Graphics has the largest and most technologically advanced sheet fed printing capabilities in North America, a sizeable and strategically important web printing capability, industry-leading digital printing services, a rapidly growing number of fulfillment centers and proprietary Internet-based technology solutions.

Project: Aviva Forms Search Enhancement

Aviva Life Insurance Company currently utilizes Storefront application (owned by Consolidated Graphics) to allow insurance agents and associates to order promotional items and customized print pieces. There is also a separate application that allows the insurance agents to locate, download and order the forms (and groups of forms, known as ‘kits’) required to file for life insurance or annuities sold by Aviva.

Aviva required that agents should have more streamlined approach to locating and acquiring the forms they need to sell Aviva life insurance and annuity products. Based on this research, Aviva approached CGX about implementing the search functionality into Storefront in conjunction with using Storefront for distributing the forms to associates and agents and also a systematic way of managing forms and its information as the forms are revised, replaced or retired

Responsibilities:

Interacted With Business Analyst and Developers in requirements analysis, design reviews, testing and documentation for application developed in Agile environment

Actively Participated in Scrum meetings, reviews and developed test scenarios using use case documents

Creation and Execution of Test cases in HP ALM

Developed test scripts to automate process of testing in Selenium WebDriver.

Involved in setting up test environment for automated script execution using Selenium, ANT, Junit

Responsible for updating and maintenance of existing selenium scripts

Active participation in Project Demo during end of each sprint and communication with Stakeholders about the feedback

Involved in all types of testing like Integration Testing, Regression Testing and UAT

Project: Storefront

StoreFront includes an interface for Printer Agents to perform configuration and order processing functions, and a StoreFront website interface where users can browse the catalog and actually purchase products. StoreFront, CGX proprietary Web2Printsolution, allows end users to access, edit, customize, order, distribute and manage all marketing materials from any web-connected browser. The products that end user can buy through Storefront Marketing Material, Business Cards, Promotional Products, Posters, Calendar, and Stationery Items. The main clients of storefront are leading companies like Hennegan whose clients are Vera Bradley and Cintas and also Kaiser Medicare

Responsibilities:

Reviewed Business requirements, IT Design Documents and prepared Test Plans for all assigned project releases

Testing of new enhancement features added with every monthly build based on users requirement

Maintain project repository in PVCS configuration management tool

Create Test Plan for specifying the strategy and test approach.

Reviewed Test Scenarios and Test cases created by offshore testers to verify all business rules and requirements in TFS.

Developed, Created Test Suites and Executed manual test cases in Microsoft Test Manager

Designed automation framework and wrote test scripts using Selenium for regression testing.

Developed test scripts to automate process of testing in Selenium WebDriver

Unit, Integration, Functional and Regression testing with every build and fixes made with the new build

Creation of Requirements Traceability Matrix to map the requirement with the test case

Involved in Backend Database testing on Oracle using SQL

Logging and tracking of Defects in Microsoft Test Manager

Training Users for User Acceptance Testing

Involved in Testing of Advice of Shipment XML and Advice of Order XML which is updated to the Vera Bradley’s SAP system when user places an order through Storefront

Involved in Testing of Promail Inventory Management Tool used by Vera Bradley to manage inventory of products

Involved in Testing of Smartlinc a shipping tool that Hennegan uses in their shipping department.

ENVIRONMENT

SQL Server 2005, .Net /3.0 and AJAX, Serena CM tool, Mercury Quality Center

Project: B2B Integration Project with Siemens

It was an integration project of B2B with CGX and PBM.

The main goal of CGX was Develop the B2B Exchange that will send and receive XML Messages with CMM as well as route Fulfillment and Web-to-Print Orders to the appropriate CGX Operating Company Theo Davis, CGX printing company will assist with defining back-end requirements in order to process, ship and invoice both fulfillment and Web-to-Print Orders.

The scope of project was to define the people, processes and data requirements in order for Siemens to process orders with CGX through their own B2B Store Front Applications

Responsibilities

1.Communicating with business stakeholders, business analyst, solution architects and assigned local and national sales managers to understand the requirement of project.

2.Implemented Agile Methodology and attended daily scrums and discussion of task to be completed in a week and identified blockers

3.Testing of Web services though executing XML’s used by Siemens Application Tool which was used to place order, create product which will directly create order in Siemens online marketing website.

4. Perform Backend testing by using SQL queries for testing order status once the user ships the order to update the inventory items with the orders placed.

5.Updating the inventory items through Admin interface and checking with backend through XML whether the changes are getting updated.

6.Writing Test Scripts, Test Scenarios for testing the above mentioned functional requirement in HP Quality Center.

7.Performance Testing by placing large amount of orders through XML and checking the Response time.

8.Testing of User Friendly Error messages delivered for wrong data entry in XML which will ease troubleshooting problems.

ENVIRONMENT

SQL Server 2005, .Net /3.0, XML, Web Service Testing Tool, Serena CM tool, Mercury Quality Center.

Project: Pabst Allocation Rewrite

The Pabst Brewing Company Marketplace is an e-commerce solution that combines a custom-built Allocations application for front-end activities such as ordering and a customized StoreFront site for back-end activities such as fulfillment. The StoreFront modifications include custom-built web services and custom reports. This hybrid solution gives Pabst employees and distributors a single point of contact for ordering the company’s marketing promotions from several different vendors. These vendors include external companies such as Chamberlain, Boelter, and Promotional Edge and CGX operating companies, such as Clear Visions and Wetzel Brothers.

The Allocations application will undergo a complete rebuild to improve operational efficiency, correct defects, and add enhancements. This rebuild will validate the solution’s scope and requirements, ensure the correct implementation of those requirements, and optimize order workflow for Pabst and its vendors, including CGX’s operating companies.

Responsibilities:

1. Maintaining Project Documents like Use Cases, Test Plans, Test Cases, and Test Results on SharePoint Website.

2. Interaction with SME’s and Clients to understand the enhancement suggested for the Allocation Rewrite.

3. Performing Functional, Integration Testing of Application with Storefront for processing orders, updating inventory items quantities.

4. Perform Integration Testing of Distributor XML used by Pabst to upload user accounts, destination address in Storefront and Allocation.

5. Perform Backend Testing of SQL job used to process orders from Allocation to Storefront.

6. Performing Smoke Testing of End to End Scenarios for Application with every new build.

Environment

Windows 2003 server, windows Server 2008, visual Studio 2010, ASP.NEt MVC 2.0.ADO.Net Entity Framework.LOG4NET, SQL Server 2005,IIS 6.0, Team Foundation System 2005, JQuery Plugin, Telerik ASP.NEt MVC Extension

Pension Benefit Guaranty Corporation (PBGC)

Role-QA Engineer June 2008 – Feb 2010

Project: ACT Archive 5.1

Pension Benefit Guarantee Corporation (PBGC) uses the ACT Archive suite of applications to value pension plans and the entitlements of pension plan members. The 5.1 maintenance release of the software suite successfully released code to production that lauded by users with few defects. Types of applications tested included a valuation tool that implemented Microsoft Excel with custom Add-ins written in C++, a benefit statement creation tool that output both finished PDF documents and raw data to a related system, and a WAN spanning archiving utility designed to synchronize field offices with headquarters data with a corresponding application to query the data.

The main goals of ACT Archive 5.1:

Implement functions to be used by actuaries to calculate various factors to determine expected retirement date, level life factors, and maximum insurance limitations

Automation of FBA Access Granting process in Archive Utility mod

Generation of new reports in Archive Utility module to compare data located at various field offices with headquarters

The addition of improved error handling and troubleshooting procedures

Increased user friendliness to the application

Resolving issues related to concurrent access in the Archive application

Responsibilities:

Interact with business users to gather requirements details during analysis phase

Analysis and Mapping of business rules and requirements with the functional design specifications

Maintain project repository in PVCS configuration management tool

Create Test Plan for specifying the strategy and test approach.

Create Test Scenarios to verify all business rules and requirements

Shakedown testing of all modules

Unit, Integration, Functional and Regression testing of all modules to meet all Quality Assurance goals and used QTP tool for testing of Functions

Creation and Execution of Test cases in Mercury Quality Center

Creation of Requirements Traceability Matrix to map the requirement with the test case

Logging and tracking of Defects in Mercury Quality Center

Documenting the report defects in Mercury Quality Center

Training Users for User Acceptance Testing

ENVIRONMENT

Microsoft .NET Windows Application, C#, Serena CM tool, Crystal Reports 11.01, Oracle 9i, MS Access 2003/2007, Mercury Quality Center, QTP

Southwest Water Company

Role-Business Analyst/QA Jan 2008 – Jun 2008

Project: Cornerstone

Southwest Water Company (NASDAQ: SWWC) provides a broad range of services including water production, treatment and distribution; wastewater collection and treatment; utility billing and collection; utility infrastructure construction management; and public works services. The company owns regulated public utilities and also serves cities, utility districts and private companies under contract. More than two million people across the U.S. depend on Southwest Water for high-quality, reliable service

Southwest Water Company (SWWC) elected to transition from multiple disparate CIS solutions to a unified enterprise standard based on a fully integrated Oracle architecture and product suite. They have integrated three key utility software applications into its business operations:

Customer care and billing : Drive the control of the revenue collection through billing, collections and customer care

Work and Asset Management (WAM) application: Manages water plants, inventory, purchasing

Oracle Financials/EBS

Already implemented, GL, A/R, payroll, financial reporting

Responsibilities:

Analyzed Business requirements, Functional specifications and mock ups of business to provide functional decomposition.

Analysis of all Technical transformation Rules, Business Translation Rules for both functional and business requirements from Functional design specifications and Mapping Specifications

Personally involved in customer interviews to gather business requirements, analyzing and documenting those business requirements and creating object oriented use case models using UML.

Created a use case model describing the process of calculating customer’s credit only score and cash only score depending on customers financial assets

Executed SQL queries, join on tables in database to gather the customer financial assets for preparing the test scenarios

Validation of Test plans injecting SQL queries using database Oracle 9i and Toad

Developed Test Cases and reported bugs using Mercury Quality Center

Designed test plans and defined cases for Unit, Functional, System Integration, and User Acceptance and Regression testing.

Generated test scenarios, test cases and test data based on requirement documents.

Performed Functional, Regression, System Integration, User Acceptance, Configuration and content testing for oracle CCB, WAM and Oracle Financials.

Executed tests, created problem reports

Conducted various management activities by analyzing and verifying test results, providing status report

Worked with business analysts, developers, and content department to resolve issues.

ENVIRONMENT

Oracle CCB version 2.2, WAM, Requirement Gathering, UML, Use Case Model, Mercury Quality center, Microsoft Visio

M & R Consultants Corporation

Role-QA/Testing Engineer Feb 2004-Sept2006

Project: HMCO MATHS-QTI Conversion Project-Larson Calc 8e, ETF-4e

Project Details- The main objective of the project was to develop online Tests for Mathematics courses. The books were having different chapters of mathematics.

Responsibilities:

Setting up the QA standards, Functional Test Plans, writing test cases for different types of Sections in the course.

Functional Testing such as testing algorithms using algorithm handler Maple 9.5, testing graphs, images, diagrams in the course.

Web Testing such as navigation testing, link testing, testing on different servers as well as on different browsers, platforms etc.

Reporting the bugs, and retesting the entire problem when the bug is fixed

ENVIRONMENT

XML, Math ML, Maple10.03, Maple net server 2.0, Tomcat server, Maple Authoring Environment tool, Black Board

Server

Project: Financial Accounting 9e

Project Details- The main objective of the project was to develop online Tests for Financial Accounts courses.

Responsibilities:

Testing complete course for its accuracy, content, proper assessment of answer, display and navigation through course

Setting up the QA standards, Functional Test Plans, writing test cases for different types of Sections in the course.

Web Testing such as navigation testing, link testing, testing on different servers as well as on different browsers, platforms etc.

Reporting the bugs, and again testing the entire problem when the bug is fixed.

Performed Scalability, Performance and Load Testing using Load Runner 9.5 (System Analysis, Creating Virtual User Scripts, Defining User Behavior, Running Load Test Scenario, Monitoring the Performance, Analyzing Results).

ENVIRONMENT

XML, Math ML, Maple10.03, Maple net server 2.0, Tomcat server, Maple Authoring Environment tool, Black Board Server

Project: Zumdahl 7e (Chemistry)

Project Details-

The main objective of the project was to make online learning of the Zumdahl 7e (Chemistry) syllabus.

Responsibilities:

Setting up the QA standards, Functional Test Plans, writing test cases for different types of Sections in the course.

Testing complete course for its accuracy, content, proper assessment of answer, display and navigation through course

Web Testing such as navigation testing, link testing, testing on different servers as well as on different browsers, platforms etc.

Reporting the bugs, and again testing the entire problem when the Bug is fixed

ENVIRONMENT

XML, Math ML, Maple10.03, Maple net server 2.0, Tomcat server, Maple Authoring Environment tool, Black Board Server

Project-MSW (Math Web Services Questions Project)

Project details-The main objective of the project is to create online learning of the Algebra course. The content was created in form of manuscripts. Manuscripts contain Problem Statement, Step by Step statement and Similar Example.

Responsibilities

Preparing the self-explanatory solution for the problems given in the exercise section of the book.

Setting up the QA standards, Functional Test Plans, writing test cases.

Black box testing-This included testing of the content deployed in testing environment. The main focus of the testing was on its accuracy, content, proper assessment of answer, display and navigation through course

White box testing-Maple Authoring Environment is used for coding in our project. Reporting the bugs, and retesting the entire problem when the bug is fixed.

ENVIRONMENT

XML, Math ML, Maple10.03, Maple net server 2.0, Tomcat server, Maple Authoring Environment tool, Black Board Server

Education

Bachelors’ in Engineering in Electronics and Telecommunication

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