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Adminstrattive assistant

Conroe, Texas, United States
20.00 hr
September 28, 2018

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Linda L. Alcorn

***** ***** ****** ****

Conroe, Texas 77306

936-***-**** or 281-***-****


Customer Service, Managerial experience, Collections, Epic, Word Processing, Data Entry, Account Receivables, Account Payable, Payroll, Claims collection, Medicare, Medicaid and commercial billing, Appeal Process, Referrals, Multi-line phones


September 1988 thru June 1996- University of Florida- Bachelor degree in Business Law and Business Accounting

September 1986 thru 1986 thru June1988 Lake City Community College- Associates Degree in Economic - Business Accounting

June 1979- Graduated from Branford High School


February 22, 2015 to August 2, 2018

Texas Childrens Hospital Pediatric

Front Office Specialist I- Scheduling patient appointments, verifying insurance information from patient is correct, calling insurance to verify patient insurance eligibility, searching insurance websites prior to patient appointment, answering multi-line phones and directing calls to the appropriate person, AIDET, collecting insurance co-pay and deductibles, total day sheets, Referrals, when doing referral calling Specialist to verify they take the patients insurance, making appointment for patient, signing patient up for Mychart, sorting mail, going over patient account explaining insurance EOBs to parents, calling patients to confirm next day appointments, balance days end to close cash drawer.

January 22, 2012-November 1, 2014

Eye Center of North Florida- Lake City, Florida

Eduardo M. Bedoya, M.D


Front Office Specialist- Managed 5 employees in front office, scheduling, Scheduling patient cataract surgery with surgery center, answering multi-line phones-sorting mail, verifying insurance, collecting insurance co-pay and deductibles, HIPPA training, explaining insurance EOB to patients, Appeal claims, opening office in the morning, closing office and setting alarm system, work with optical charging out and collecting for optical orders, total day sheet, writing out daily deposits, ran doctor daily reports.

December 2005-October 2011

The Outsource Group-Houma, Louisiana

Account Representative

Insurance Collections, Appeal Claims, Call Patient to verify the correct insurance information on file, refile claim for billing, verify insurance coding is correct, continue HIPPA training, verify data entry was correct, follow up with insurance to verify claims are processing and being paid in timely manner, staying up on government and state insurance laws, making sure claims are paid with in contracted time limits.

February 22,2002-August 2005

Rudolph Franklin M.D.

Retinal Ophthalmology

Administrative Assistant-Report to Doctor, managed 12 employees, 3 offices, scheduling patient for retinal surgery, Payroll, reviewing employee hours, making work schedules for employees, assisted doctor with patient care, taking notes in exam rooms, completed bank deposit, took deposits to bank daily, kept doctor daily schedule, set up personnal appointments webinars and vacations.

February 2, 2001-December 1988

William A. Newsom M.D. Eye Surgery Center

Cataract ophthalmology

Front Desk-scheduled patient for clinic and surgery, multi line phones, wrote daily deposits, ran and balanced the day sheet, payroll, billed insurance out to Medicare, Medicaid, and commercial claims, worked sub sterile room in ambulatory surgical center, worked recovery room, monitored vitals before surgery, ran reports and reported to manager.

Personal References upon request

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