MADELINE KLATT
Charlotte, NC 28262
*********@*****.***
EDUCATION
STATE UNIVERSITY OF NEW YORK (SUNY) AT OSWEGO, Oswego, New York
Bachelor of Science in Business Administration December 2016
Minor in Economics
PROFESSIONAL EXPERIENCE
eXp Realty, Rochester, NY June 2018 – Present
Administrative Assistant
-Handles all files on the teams transactions, and provides updates to agents
-Communicates with clients, agents, lenders and attorneys regularly for contract paperwork and updates
-Assist with general office duties (answering the phone, coordinating meetings, appointments, ect.)
-Manage the client database
COMBINED INSURANCE, Rochester, NY March 2018- June 2018
Sales Representative
-Obtain and service clients
-Set up appointments and pitch products to potential clients
-Have thorough knowledge of the insurance industry and products offered
-Meet weekly sales goals
PANDORA, Victor, NY November 2017- March 2018
Sales Associate
-Greet and present products to customers
-Be knowledgeable of the company and products
-Complete sales transactions and operate the register
-Work towards daily and monthly sales goals
HOME2 SUITES BY HILTON, Cheektowaga, New York May 2017 – November 2017
Guest Services Representative
-Operate the front desk and attend to all guest needs
-Make reservations, check in and check out guests and resolve any issues
-Run and evaluate hotel reports
-Complete the monthly sales journal for the property
PLANET FITNESS, Webster, New York February 2017 – May 2017
Front Desk Representative
-Tour and sign up/cancel members
-Preform inventory duties, fill out balance sheets and other statistical documents
-Operate the register
-Maintain a friendly, clean environment
EXTRACURRICULAR ACTIVITIES/COMMUNITY SERVICE
ASSISTANT VARSITY TENNIS COACH, Barker High School Spring 2016
OSWEGO STATE WOMENS TENNIS TEAM Fall 2013, 2014, 2015, 2016 Spring 2014, 2015, 2016
OSWEGO STATE WOMENS INDOOR TRACK AND FIELD TEAM Winter 2015-16
COMMUNITY MILE RUN, Oswego State Track and Field November 2015
-Set up and supervised race
LEAF RAKING, Oswego State Athletics October 2013, 2014, 2015, 2016
-Cleaned up lawns throughout the community
LIGHTHOUSE OPTIMIST SUMMER SOCCER LEAGUE Summer 2015
-Coached and held practices for team
FRESHMAN MOVE IN DAY, Oswego State Athletics August 2014
-Helped move freshman into campus dorms
SKILLS
Certified in First Aide and CPR
Licensed in New York State Life and Health Insurance