Receptionist / Customer Service Representative
Resume:
Sherri Burdette
Saint Albans, WV
************@*****.***
Authorized to work in the US for any employer
Work Experience
Receptionist/Administrative Assistant
Dr Curtis Arnold - South Charleston, WV
May 2018 to Present
Check in patients, verify insurance, collect copay, scan and file documents, answer phones Front Office Assistant
MedExpress - Charleston, WV
October 2013 to December 2015
Registered patients, entered information into system, verified insurance coverage, collected co-pay, copied,scanned,faxed and filed office documents, answered phones and directed calls, checked out patients, sold prescriptions, scheduled referrals. Customer Service Representative
Commercial Insurance Services - Charleston, WV
February 2011 to August 2013
Answered phones directed calls, processed renewals, faxed, filed and scanned office documents bound policies
Customer Service Representative
Dorsey Insurance Group - Charleston, WV
January 2010 to January 2011
Greeted customers, processed payments, answered phones, made reminder calls, filed, faxed office documents, bound policies.
Education
P&C and Life & Health license (expired) in Insurance WV insurance school - Cross Lanes, WV
1996 to 1996
WV State License in Phlebotomy
Carver Career Center - Belle, WV
1991 to 1991
Diploma in General Studies
Herbert Hoover High School - Clendenin, WV
1979 to 1982
Skills
5 years in phlebotomy, 7 years in Insurance I've worked in Customer service for 20 years,, Front Desk, Reception
Additional Information
I have worked in Customer service for over 20 years, I've worked in Phlebotomy both in a hospital and an out patient lab setting I have experience with pediatric and geriatric patients. I worked in Insurance mostly in property and casualty, i managed a State Farm agency for 3 years, I worked in an independent agency in personal lines as well.
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