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Receptionist / Customer Service Representative

St. Albans, West Virginia, United States
10.00 Hr
September 28, 2018

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Sherri Burdette

Saint Albans, WV


Authorized to work in the US for any employer

Work Experience

Receptionist/Administrative Assistant

Dr Curtis Arnold - South Charleston, WV

May 2018 to Present

Check in patients, verify insurance, collect copay, scan and file documents, answer phones Front Office Assistant

MedExpress - Charleston, WV

October 2013 to December 2015

Registered patients, entered information into system, verified insurance coverage, collected co-pay, copied,scanned,faxed and filed office documents, answered phones and directed calls, checked out patients, sold prescriptions, scheduled referrals. Customer Service Representative

Commercial Insurance Services - Charleston, WV

February 2011 to August 2013

Answered phones directed calls, processed renewals, faxed, filed and scanned office documents bound policies

Customer Service Representative

Dorsey Insurance Group - Charleston, WV

January 2010 to January 2011

Greeted customers, processed payments, answered phones, made reminder calls, filed, faxed office documents, bound policies.


P&C and Life & Health license (expired) in Insurance WV insurance school - Cross Lanes, WV

1996 to 1996

WV State License in Phlebotomy

Carver Career Center - Belle, WV

1991 to 1991

Diploma in General Studies

Herbert Hoover High School - Clendenin, WV

1979 to 1982


5 years in phlebotomy, 7 years in Insurance I've worked in Customer service for 20 years,, Front Desk, Reception

Additional Information

I have worked in Customer service for over 20 years, I've worked in Phlebotomy both in a hospital and an out patient lab setting I have experience with pediatric and geriatric patients. I worked in Insurance mostly in property and casualty, i managed a State Farm agency for 3 years, I worked in an independent agency in personal lines as well.

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