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Manager Service

Miami, FL
September 28, 2018

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Odalys Loureiro

***** ********* *** *****, *****, FL 33032~Telephone 786-***-****

Summary of Qualifications

Proven performer, proficient and self motivated; with demonstrated ability to manage relationships effectively and provide accurate quality work. Organizes and manages multiple priorities and/or projects to complete on or before tight deadlines. 19 years of experience processing Payroll/Client Service Consultant.

Professional Experience


SBE Hotels /

South Beach Group Hotels

HomeServe USA

Vila & Son




Payroll Manager /Client Consultant June 2017 – Present

Management and compliance across HR, payroll and benefits

Generate payroll information by designing systems; directing the collection, calculation, and entering of data.

Conserve payroll records process review, approvals and changes in exemptions.

Formulates reports payroll department’s summaries of earnings, taxes, deductions, leave and disability.

Governs payroll liabilities process by implementing updated employee federal and state income and social security taxes, and employer's social security, unemployment, and workers compensation payments.

Balances the payroll accounts resolving payroll discrepancies.

Maintains payroll guidelines by writing and updating policies and procedures.

Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers

Plan, organize & facilitate regular conference calls and/or attend client visits.

Create and maintain action plan &/or issue log until resolution is attained.

Professional Continuous Improvement - Attending educational workshop / participating in professional societies.

Train the newly joined managers to uphold accounts book and general ledger entries avoiding potential risk.

Area Payroll Master July 2013 – June 2017

Opened Multiple Hotels, managed new employees payroll enrollment including, tips, commissions and bonuses

Conducts payroll for 900 employees within various hotel platforms(F&B, Rooms & Nightlife)

Created Payroll Standard Operating Process and training program (Including New York / California)

Stay abreast with laws and regulations of various states to ensure accurate implementation of programs

Area ADP Payforce Subject Matter Master establishing controls, pay codes and assessment models

Consultation in the adaptation of HR systems from ADP Payforce and home based system

Established direct deposit initiative / electronic transfers to bank accounts.

Payroll Coordinator November 2011 – July 2013

Manage intricate payroll reconciliation and record keeping for multiple Local Unions

Collaborate with frontline management to correct discrepancies

Ultipro Time Systems expert -Wage Progressions Eligibility for Union Employees.- Managed Approval/Overrides

Payroll Supervisor / HR Benefits Administrator November 2000 – October 2011

Managed 8 payroll clerks at the branch locations statewide providing guidance and ensured accuracy.

Researched annual lists of present, new, and former pension plan participants for all pertinent data..

Prepared all documentation for preparation of Form 5500 and the annual audits.

Processed 401k distributions and quarterly 941’s to IRS and Costed-timesheets for posting accuracy.

Enrolled to complete BA Degree, Thomas Edison State College Currently Pursuing

Fundamental Of Payroll, American Payroll Association

Human Resources Professional Program, Nova Southeastern University

AA credits toward degree,Miami Dade Community College 1991-1993

English and Spanish Conversationally fluent, read, translates and interprets

References available upon request

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