Customer Service Sales

KIMBERLY ROUNDY

**** **** **** ******, ******, CO 80514

720-***-**** *****@*******.***

SKILLS

Strong verbal communication

Self-motivated

Safety and sanitation training

Phlebotomist trained to draw blood and collect in tubes for all types of testing .

Venipuncture

Patient confidentiality

Health education

Time management

Infection control

Blood specimen storage

Recording data

Specimen labeling procedures

Lab result interpretation

Professional bedside manner

EDUCATION

PIMA Medical Institute

7475 Dakin St.

Denver, CO 80221

Finished Phlebotomist Program

Near completion for MA

Arvada West High School

High School Diploma

Warren Tech Graduated

Cosmetology 1985 -1986

CERTIFICATIONS

Certified Phlebotomist - Phlebotomy training Specialists Certified // 64th and Sheridan, Arvada // 2017

Certified Cosmotologist

GOAL

Work as a phlebotomist, in a professional environment helping others have better health.

Use interpersonal skills in a meaning occupation.

WORK HISTORY

Great Clips

Licensed Cosmetologist // Firestone, CO // September 2004 to Current

Worked with clients of all types to increase profile and status through effective styling.

Shampooed, conditioned and blow dried clients' hair.

Entered client information into the databases quickly and with minimal errors.

Followed through with client requests in a timely manner.

Inventoried, ordered and stocked salon product line.

Maintained work area in a clean and neat fashion to stay productive.

Fantastic Sam's Cut & Color

Licensed Cosmetologist // Arvada, CO // February 1993 to November 2002

Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.

Offered appointment information updates to guests in a polite and courteous manner.

Promoted salon-exclusive products to increase retail sales.

Entered client information into the databases quickly and with minimal errors.

Shampooed, conditioned and blow dried clients' hair.

Worked with clients of all types to increase profile and status through effective styling.

Cosmetologist focused on properly greeting each guest, responding quickly to all inquiries and answering phone calls with a professional and friendly attitude. Spa Concierge with outstanding customer service skills and expertise in anticipating customer needs. Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. A multitasking liason considered highly ambitious, willing to meet or exceed monthly quotas and capable of maximizing brand awareness. Capable Spa Concierge who rapidly solves problems to increase customer retention and loyalty.

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