Doug S. Finley
Cell 817-***-****; firstname.lastname@example.org
Over 13 years’ experience as a Store Executive
Works in leadership roles, takes initiative and is highly responsible with deadlines
Highly skilled in providing excellent guest service
Able to relate to and work with a wide range of diversity
Out-going with a keen mind for success
Target Corporation, Irving, Texas
February 2016 - June 2018
Responsible for all daily operations and facets of a $26 million dollar store.
Improved comp sales by 4.3% in 2016 and 6.2% 2017.
Leveraged tools and reports to meet and exceed payroll and sales performance goals; utilized and analyzed financial data to develop action plans and improve gross margin and comp sales while reducing shortages.
Communicated and implemented initiatives throughout the store to leadership teams and follow-up on execution.
Managed over one hundred employees and responsible for the training and development at multiple levels.
Worked with executives throughout the company to provide feedback, insight and suggestions to regional leadership after testing new strategies to improve performance in all fields.
Trained and developed talented candidates at all levels by training, coaching, recognizing and holding team members accountable for their performance.
Multi-task to balance operations in Logistics, Human Resources, Guest Experience, Loss Prevention and Food.
Target Corporation – Midland, Texas
Store Remodel Executive
July 2015 – January 2016
Responsible for complete remodel of a $42 million dollar store.
Interviewed and hired sixty remodel team members through internal promotions and hiring experienced merchandisers.
Coordinated remodel schedules between general contractors and store team.
Worked with the City of Midland on permits and space constraints to ensure that remodel was successful and timelines were maintained.
Managed multiple locations throughout Texas during the 4th quarter.
Target Corporation – Odessa/Lubbock, Texas
February 2015 - July 2015
Responsible for the day-to-day management of the Odessa and Lubbock, Texas stores for six months.
Improved the overall brand of both stores, reduced payroll overspending by setting clear expectations, and followed up with the stores management teams.
Worked through performance management of my team and brought in experienced replacements and promoted five internal candidates.
Target – Carrollton, Texas
Executive Team Leader – Sales Floor
February 2013 - February 2015
Responsible for managing the front end, sales floor and grocery departments of a $16 million dollar store.
Developed five team members to executives over the course of two years.
Promoted to store director in 2015.
Handled the store closure in 2015 and ensured that financial accountability and inventory levels were managed throughout.
Target - Carrollton, Texas
Executive Team Leader – Logistics
May 2012 - February 2013
Responsible for managing the team during the unload process while ensuring that specific time lines were achieved daily.
Reduced payroll usage by over 1,200 hours in 2012.
Managed training of all new-in-role Executive Team Leaders in my district.
Improved our safety culture to 683 days without an incident.
Super Target – Denton, Texas
Executive Team Leader – Guest Experience
October 2005 - May 2012
Responsible for managing the day-to-day operations of a $63 million dollar store, while ensuring financial accountability and delivering on results.
Hired the initial opening team members, specialists and team leaders.
Managed the training of all new-in-role Executive Team Leaders in 2007.
Successfully executed the first University of North Texas late night college event.
Reed Business Information, Highlands Ranch, Colorado
April 2000 - September 2005
Responsible for managing $1,500,000 in expenses for six trade publications.
Promoted to Circulation Director after 3 years.
Managed all direct mail, fax, e-mail and telemarketing promotions while maintaining budget.
Negotiated with outside vendors for marketing promotions and services.
Developed circulation presentations and delivered them to publisher and sales staff.
Fantastic Media, Inc. Aurora, Colorado
Call Center Supervisor
March 1999 - April 2000
Assisted and staffed the “Star Wars Celebration” for more than 60,000 attendees.
Managed a call center of over twenty customer service agents.
Assisted with the circulation of three publications.
EDUCATION AND OTHER INVOLVEMENT:
Bachelor of Science in Marketing, Metropolitan State College of Denver, Denver, CO 1999
Graduated from Cedarburg High School, Cedarburg, WI 1994
Full retail management leadership
Exceptional listening and verbal skills
Excellent organizational and analytical problem solving skills
Profound ability to handle multiple tasks to efficiently prioritize and meet deadlines
Microsoft Office applications, Excel, Word, Windows, and Power point