EXPERIENCE SUMMARY:

Over ** years of IT experience in Software Quality Assurance and testing of Web-based, Client/Server software applications and database verification.

Proficient in Functional, Smoke, Unit, integration, systems, regression, load, performance, and stress testing.

Extensive experience with Rational Quality Manager (RQM), Rational Requirement Composer (RRC), Rational Team Concept (RTC).

Experience with Structured Query Language (SQL) and various Databases such as Oracle, and DB2.

Executed Gray Box, Functional Testing, Structural Testing, Smoke Testing, Black Box Testing, Negative Testing, Integration Testing, System Testing, Regression Testing, Load Testing, Stress Testing, Volume Testing and User Acceptance Testing.

Experienced with Agile Scrum team meetings which consists of the analysis of customer requirements and user stories to identify the acceptance test criteria.

Experience in software development/project management methodologies such as Waterfall and Agile/Iterative.

Vast experience in Test Automation Tools: QTP, QTP and Test Management tool- HP Test Director and Quality Center.

Expertise in using Quality Center and TestDirector to write test cases, test procedures.

Expertise in working with Selenium Web driver using TestNG

Good Knowledge in generating reports in different formats using TestNG and Jenkins

Experienced in both front end and back end Database testing.

Having excellent interpersonal and problem solving skills and ability to lead and work effectively.

Extensive experience in Manual Testing and experience in writing Test Plans, Test Cases and Test Scripts.

Experience in Backend Testing using SQL statements.

Performed Manual and Automated Testing on both Client-Server and Web-based applications.

Reported Bugs, email notifications to the developers using the HP TestDirector/Quality Center, Rational Clear Quest.

Ability to document and track defects using Quality Center/TestDirector, Clear Quest.

Proficient in working with automated testing tools like HP Test Suite (LoadRunner, QTP, Quick Test Pro and Test Director/Quality Center).

Extensive experience in testing web applications that are in Java, JavaScript, J2EE, XML, HTML, XSLT and Oracle 8i, 9i, 10g.

Demonstrated business knowledge/expertise in working with financial applications.

Ability to work independently on multiple concurrent tasks in a dynamic environment.

Demonstrated initiative, flexibility, and adaptability on previous projects.

Excellent organizational, communication and documentation skills.

Excellent analytical and problem solving skills.

EDUCATION:

Degree in Bachelor of Commerce, Osmania University, Hyderabad, India.

TRAINING:

Certification Course in Programming Oracle Database, Oracle Forms & Reports.

COMPUTER SKILLS:

Platforms: Windows 95/98/2000/2003/NT/XP/Vista enterprise, UNIX.

Software: QTP, LoadRunner, TestDirector, Quality Center, Clear Quest, IBM RQM, VersionOne.

Programming: C, C++, Java, J2EE, Shell scripting, HTML, UML, SQL, XML.

Databases: Oracle 10g/9i, Microsoft SQL Server 2005/2008/2012, MS Access, DB2.

Web Servers: IIS, Apache, Netscape, Tomcat.

Application Servers: Web Logic, Web Sphere.

Testing Types: Black Box, Functional, Integration, System, Regression, Load/Performance, UAT, User

Interface, Database.

WORK EXPERIENCE:

11/14-5/18 (Xerox/Conduent) – Elkridge, MD

Software Test Analyst

Worked on Department of Human Resources Projects, such as CARES, CSES, MD CHESSIE, and OHEP applications for enterprise reporting in SAP Business Objects.

Developed Test Plans and Test Cases, and executed Test Scripts for the verification and validation of the applications and ensured that it met all defined business requirements.

Extensively tested various Business Object Dashboard Reports, Ad-Hoc Reports, Crystal Reports, and WEBI Reports.

Developed Test Plans, Test Cases for Stress and Volume Testing and executed the Test Scripts.

Performance tests performed to support Integration testing, system stress and volume testing.

Performed Disaster Recovery Testing in Production Environment.

Provided Production Support by testing the Business Objects applications.

Tested objects in the Universe to ensure the correct mapping of the Objects.

Performed Cobol Code Analysis in Datawatch reports for Business Objects reports.

CARES (Client Automated Resources Eligibility System)

oVerified the FIA – MHC Customer Demographic Data report.

oTested Adult Services – A52S New APS Outcome of Investigations Reports in BO (Business Objects).

oTested the CARES Baltimore City Caseload Reports.

CSES (Child Support Enforcement System)

oVerified and Validated Child Support Dashboards and Reports in BO (Business Objects).

oTested Child Support Datawatch reports in BO (Business Objects).

MD CHESSIE (Maryland Children's Electronic Social Services Information Exchange system)

oVerified and Validated MD CHESSIE Dashboards and Reports in BO (Business Objects).

OHEP (Office of Home Energy Programs)

oOHEP Dashboards and Reports project.

oxPression OHEP Project.

01/14-11/14 DEPARTMENT OF DEFENSE - Reston, VA

QA Tester

Extensively worked in Functional Testing, Regression Testing, & Integration Testing.

Involved in Manual Testing, Integration Testing, System Testing, UAT Testing, Regression Testing and Functional Testing.

Develop test cases and test scripts for the functional testing and Regression Testing.

Perform data driven tests to ensure unique set of data values are inputted to the application.

Create User-Defined Functions for data verification.

Perform SQL scripting.

Perform Blackbox testing.

Experience with test cases and requirements gathering.

Constant communication with clients & business analyst.

Understanding & Performing Business Process Modeling/Management.

Wrote and executed the Test Scripts using selenium WebDriver

Involved in Smoke test and System test script creating using selenium WebDriver

01/11-01/14 DEPARTMENT OF EDUCATION - Washington, DC

QA Test Analyst

Performed black-box testing of the application and GUI.

Performed Integration testing of overall database application to ensure performance measurement for Prioritized problems based on the effect of the application on the end consumer and prioritized test cases to meet deadlines.

Followed a methodical, organized, and detailed process to find, log, and track bugs through the system, identified problems quickly to help ensure prompt corrections and verified fixes and run regression tests.

Provided timely feedback to developers as bugs are found using Quality Center.

Developed, modified, applied, and maintained standards for quality operating methods, processes, systems and procedures.

Was responsible for ensuring that project and process control documentation were compliant with requirements, objectives and/or contract.

Participated in the review of software design, change specifications, and plan against contractual and/or process requirements.

Performed verification of software requirement allocations, traceability, and testability.

Managed software audit efforts against software project activities and work products for compliance to the organizational standard software process.

Managed the SQA effort across all software projects.

Participated in the development of CMMI process requirements for all software projects.

Developed project software assurance processes, procedures and plans.

Reviewed project plans for process assurance accessibility.

Recommended and implemented changes for process improvement.

Collected & evaluated software quality assurance audit metrics to identify area for improvement.

Reviewed Business Requirement Documents and the Functional Specifications.

Documented test cases corresponding to business rules and other operating condition.

Involved in Manual Testing, Integration Testing, System Testing, UAT Testing, Regression Testing and Functional Testing.

Developed test cases and test scripts for the functional testing and Regression Testing.

Performed data driven tests to ensure unique set of data values are inputted to the application.

Created User-Defined Functions for data verification.

Automated the test scripts for functional testing using QTP.

Enhanced the test scripts through Check Points and Parameterization.

Performed backend testing by creating database checkpoints using QTP.

Maintained and executed test cases and test scripts.

Performed End-to-End testing manually.

Extensively used SQL queries to retrieve data from the databases.

Developed and executed automated Performance & Load Test Scripts by using LoadRunner.

Monitored SQL and Oracle Server Resources through Server Monitors to analyze the database bottlenecks.

Provided analysis graph for latency (transaction response time), throughput, pages per sec served and system resources graph for key objects, like CPU utilization, Memory, and Thread usage.

Gathered the results from each test run and conducted in-depth analysis on the transaction response times and the performance of each server.

Generated detailed reports that include graphs and tables for various performance object counters and application transaction times.

Determined baseline performance metrics and bottlenecks for specific business / work flow to be measured against future changes through different applications and URL’s using LoadRunner.

Coordinated with the Developers regarding the issues.

Reported the bugs, Email notifications to the developers using the Quality Center.

Planned and conduct software quality assurance audits.

Prepared and report quality assurance audit findings to both the project teams and senior management.

Performed tracking and reporting of non-compliance issues to closure.

Involved in production support activities.

Responsible for analyzing and refining systems requirements, designing, developing, modifying, validating and implementing Title II programmatic and management information (MI) Systems.

Wrote, debugged, and maintained programs and related documentation. Determined output formats, designed user interfaces and worked with users to test applications for quality and functionality.

Participated in the development of statements of work for systems design, development and implementation activities that may be contracted.

Assisted the project manager in overseeing contractor activities.

Worked closely with contractors to ensure adherence to contract requirements and recommends acceptability of contractor deliverables and work products.

Environment: Quality Center, QTP, LoadRunner, Visual Basic, SQL Server, Business Objects, ASP, ActiveX Controls, VBScript, VBA, Siebel, JavaScript, HTML, Windows, MS Project, .NET, IIS/MTS, XML, Visual Source safe, Oracle, JAVA.

10/08-12/10 CAREFIRST - Washington, DC

QA Tester

Developed Test Plan and Test Cases for Manual Testing.

Developed SQL scripts for data retrieval and manipulation.

Involved in project planning, processes and procedures to improve QA methodology and setup test data.

Involved in writing and implementation of the test plan and developed test cases and test scripts in Mercury QTP thru Test Director.

Validated automated test scripts to ensure that all test scenarios were completed and operating in all test environments.

Using LoadRunner performed extensive load, stress and performance testing of the application.

Responsible for automating scripts to check the performance and response time under various load conditions using LoadRunner.

Involved in developing Test Plan, Test Cases and Test Scripts.

Responsible for weekly status updates showing the progress of the Automation testing effort and open issues to be resolved.

Responsible for execution of Test Cases, recording results in a defect tracking tool, Generated and analyzed standard and customized reports, graphs, and documentation in TestDirector.

Interacted with Developers and Business analyst regarding requirements, test scenarios, and defects.

Developed Virtual user scripts using Mercury LoadRunner VuGen for various business processes; performed correlation, data parameterization and customization of scripts by using C code.

Inserted Transactions, Checkpoints into Mercury LoadRunner Web VuGen Scripts and parameterized & correlated the scripts.

Independently executed the Mercury LoadRunner test scenario, analyzed the execution statistics by monitoring the online graphs.

Analyzed Mercury LoadRunner on-line graphs and reports to check where performance delays occurred, network or client delays, CPU performance, I/O delays, database locking, or other issues at the database server.

Generated automation scripts using QTP for Regression Testing.

Developed the VB Scripts for the functionality of most commonly used panels, added logic to the script with conditional statements, loops and arithmetic operators to create more powerful and complex test using QTP

Performed Functionality, Integration, Regression, Data-driven testing.

Performed regression testing for every modification in the application & new builds using Quick Test Professional.

Maintained detailed test logs and report test results in Mercury Test Director.

Found, logged, verified and analyzed bugs using Test Director.

Worked closely with business experts and developers in order to perform my duties.

Responsible for analyzing and refining systems requirements, designing, developing, modifying, validating and implementing Title II programmatic and management information (MI) Systems.

Wrote, debugged, and maintained programs and related documentation. Determined output formats, designed user interfaces and worked with users to test applications for quality and functionality.

Participated in the development of statements of work for systems design, development and implementation activities that may be contracted. Assisted the project manager in overseeing contractor activities. Worked closely with contractors to ensure adherence to contract requirements and recommends acceptability of contractor deliverables and work products.

Environment: QuickTest Pro., TestDirector, LoadRunner, Oracle, Java, JavaScript, VBScript, HTML & DHTML, SSL, Windows, Unix, IE, NS, Web Sphere, XML, TCP/IP, SNMP, StarTeam, Doors.

02/07-09/08 CITI - Jersey City, NJ

Software Test Engineer

Created Test Plans which describes the features and functions to be tested.

Created manual test and automated test by using QTP.

Executed test Cases and Procedures for Functionality Testing, Black Box Testing, Regression Testing, Positive Testing, Negative Testing, and User Acceptance Testing.

Created Test Log by writing Description, Activity and event entries, Execution description, Procedural results and Environmental Information.

Created a detailed System Test Plan and procedures.

Automated tests scripts in QTP.

Developed test cases and test scripts using Automated Tools for Functionality, Security and Regression Testing.

Identified and documented functional requirements and mapped them to individual test case requirements.

Reported and tracked the status of the bugs, assigning severity ratings to them using Quality Center.

Validated the application against the expected results by inserting Database, Bitmap and GUI checkpoints using QTP.

Reported software mismatches to the development team using Quality Center.

Performed regression testing for fixes and closed the defects.

Involved in the End-To-End test and responsible for the Quality Assurance of this application to complete in record time.

Participated in defect review meetings with the team members.

Analyzed and helped in modifying the Use Cases and created the Test cases based on them.

Participated in various meeting and discussed Enhancement and Modification Request issues.

Developed Test Scripts using QTP for Functional and Regression Testing.

Developed SQL Scripts for Backend Testing to ensure that the data is updated as per the Business Rules.

Created Bug Report using Quality Center.

Communicated with developers to resolve various issues, performed Functionality and Regression testing.

Performed End-to-End testing manually, conducted Sanity testing, and performance testing.

Environment: Quality Center, QTP,JAD, Visio, Oracle, UML, Magic Draw, HTML, Office, MS Project, Ms FrontPage, Windows, Unix.

12/02-01/07 CSC - New Carrollton, MD

Technician III/ Operations Supervisor (Team Leader)

Responsible for complete mailroom activities, provided leadership and guidance for uninterrupted production work flow of Document Receipt & Identification task. Development of Procedures; prepared and provided training materials; prepared project deliverables; prepared narrative/statistical reports. Quality checks and correct errors. Conducted staff meetings to exchange of views. Interacted with programmers/developers for testing software.

Assisted the Task Manager in activities associated with: hiring temporary staff for summer/fall production period, including interviewing and appraising candidates, preparing documentation associated with the activity. Report data workflow, system anomalies, problems, concerns and provide solutions/analysis to the Task Manager.

Responsible for identifying, processing, and forwarding the TRIDPC’s Trade Secret documents to the Task Manager for review. To secure the Trade Secret documents in the CBI room for further processing. Also responsible for identifying and processing the RMP Trade Secret documents under Section 302, 303, 311 and 312 for review of RMP Program Manager and to forward to EPA’s (OPPT) and (OSWER).

In addition to the above, familiar with Records Management activities such as filing, retrieving, archiving and tracking of paper documents/diskettes stored on-site and off-site using electronic and manual library databases. Familiar with the archiving process as per the guidelines prescribed in the procedures manual

As an Operations Supervisor, responsible for complete life cycle for a short-term, fast turn-around project of digitizing Office of Pesticide Programs document collection of 3.6 million pages into a portable data format, hiring staff, initial training, team building and daily supervision of around 12 document imaging specialists. Adhered to the existing operating procedures, manuals and checklists. Provide assistance and suggest any changes to be made as needed

Quality control: In-process supervision of 100% quality check, to identify and replace problem pages/images in the production flow.

Quality Assurance: Quality checked the final product to report on overall product quality and provide feedback to adjust individual performance and procedural deficiencies.

Project Deliverables: Transferred the PDFs from imaging files on to the DVD (delivery media) and then return to the client with original document in batches.

Provide Statistical reports: Prepared and provided daily, weekly and monthly progress report on number of pages digitized, created files, and file sizes, number of batches, PDFs, etc. Provided sample logs, CD and magnetic media returns, miscellaneous sample materials, etc. to the client.

09/00-12/02 TITAN CORPORATION - Arlington, VA

DRM Technical Information Specialist (Team Leader)

Responsibilities and duties as Document Records Management (DRM) Information Specialist, included assisting Task Manager in the development of procedures, prepare and provide training materials and courses, prepare projects deliverables; prepared narrative and statistical reports; monitored staff/quality controllers for productivity, quality and production work flow.

Conducted staff meetings, counseled, guided and encouraged employees to participate in management policies/program.

Assisted Task Manager in conducting interviews, training temporary summer staff, employee performance and implementing Program Management Techniques.

Responsible for processing Trade Secret and OSWER Trade Secret documents and also maintain trade secret document log.

11/92-08/00 TITAN CORPORATION - Arlington, VA

DRM Quality Controller

As a Quality Controller on the EPA’s EPCRA Reporting Center Project, responsibilities and duties included initial mail processing, preparing folders, DCNing, quality checking and correcting errors, preparing daily, weekly and monthly statistical reports on all documents received for Reporting Years from 1987-1998 by using Word Perfect 5.1, Microsoft Word, and spreadsheets by using Lotus 1-2-3 and Microsoft Excel.

06/90-10/92 TITAN CORPORATION - Arlington, VA

Associate Administrative Specialist

As an Associate Administrative Specialist processed mail, prepared daily and monthly statistical reports and spreadsheets, tracked documents for various years received at the Reporting Center.

Processed NOTEs and RVRs within Task 513.

Provided the technical and administrative support while monitoring the workflow and taking corrective action in managing multiple tasks to completion.

Contact this candidate