Sales Management, Marketing, Business Development, Corporate Training

Nicolette E. Clarke 727-***-**** ********@*****.***

Business Development

Offering over 25 years of experience in sales and business development with a proven record of success in achieving customer loyalty, overachieving sales goals and successful sales management.

Key Skills

New Business Development

Customer Retention & Loyalty

Collaborative Problem Solving

Public Speaking

CRM Maintenance

Profitability Analysis

Qualification Highlights

• Increased sales by 107% in first year of sales management

• Developed 67% of net new business through a positive customer experience

• Delivered trainings to customers on the value proposition of product offerings

• Utilized competitive data to develop marketing plans

• Implemented marketing campaigns to customer base of over 2000 accounts Employment History

RCS, Tallahassee, FL 2017-Present

Training Specialist

• Deliver training to the large hospitality/food and beverage accounts; training includes Alcohol Compliance & Responsible Vendor Training, Anti Harassment Training, ServSafe® Food Manager Certification, SafeStaff® Employee Food Safety Certification

BSI, St. Petersburg, FL 2017-2018

Partner Enablement

• Establish best practices with existing and new vendor partners through collaboration to establish successful sales campaigns Tech Data Corporation, Clearwater FL 2016-2017

Senior Product Manager

• Implemented marketing campaigns for vendors, which included: data mining, ROI analysis, electronic/online marketing, telemarketing, and event activities St. Pete Bike and Fitness, St. Petersburg, FL 2014-2016 Sales and Project Management

• Sales, merchandising, promote women’s cycling in the community through weekly ladies ride, host ladies maintenance classes, manage social media sites Spectrum, St. Petersburg, FL 2013-2014

Account Executive – Business Solutions

• Outside sales person responsible for growing geographical territory of telecomm customers, cold calling to new businesses, increasing breadth of services in existing accounts

MarketStar, Ogden, UT 2011-2012

Hewlett-Packard Storage Account Manager

• Integrated sales specialist for internal sales team and reseller network, configured solutions for sales team and customers, managed pipeline of business to ensure sales goals were achieved

ABC Bicycles, St. Petersburg, FL 2010-2011

Sales Consultant

• Sales, basic service, bike fittings, product ordering and receiving, created sales/marketing campaigns, promoted women’s cycling in the community David’s World Cycle, Seminole, FL 2009-2010

Sales Consultant

• Sales, bike fittings, product ordering/receiving, created and hosted women’s demo rides and basic maintenance classes, promoted women’s cycling in the community Dell Incorporated, Charlotte, NC 2008-2009

Solutions Consultant

• Configured solutions for customers, managed pipeline of business to ensure sales goals were achieved

Tech Data Corporation, Clearwater FL 1990-2008

Hewlett-Packard Storage Account Manager

• Lead a newly created storage sales team of three specialists to drive business development goals for new products, promoted sales campaigns to create profitable accounts

Marketing Manager

• Developed, sold, and implemented marketing campaigns for vendors, which included: data mining, ROI analysis, electronic/online marketing, telemarketing, and event activities

Sales Manager

• Coached and developed a sales team including mentoring, performance reviews, KPI creation and management, scheduling of employees, including costing models of account base

Education

Eckerd College – Bachelor of Arts in Business Management St. Petersburg, FL Trek Fit Services Level 1 and 2 Certification Orlando, FL CFPM St. Petersburg, FL

Business Writing for Results Clearwater, FL

Personal Strategies for Navigating Change Clearwater, FL Targeted Selection Interviewer Clearwater, FL

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